Metro Care Marketing Services Scam Victim shares VIP Card Package contents
Here it is guys. Dito ninyo lang makikita ang laman ng notorious package ng Metro Care Marketing Services.
A frequent poster, who goes by the alias of Nascamdin, shared her photos of the contents of the Metro Care Marketing Services VIP Card that she received sometime April 2010. Nascamdin was a real victim. She had to pay the whole P5,850 and she received the package. She also had to go the extra mile and file all kinds of complaints to the authorities, her credit card provider and to the Department of Trade and Industry (DTI).
Nascamdin allowed me to publish these photos after she got them so that other victims will know what to get from the package and for us to see if the P5,850 that Metro Care Marketing Services peddles is really worth its price.
And because Nascamdin fought and she fought hard, she was very fortunate to be rewarded a reversal by the DTI and her credit card provider. She was refunded her money and she returned the whole package.
Here are the photos.
I will also include the participating establishments that offer discounts. At magugulat kayo dahil sa pangako nilang up to 50% discount, dahil ilan lang na establishments ang nag-offer nun! Hindi pa ganun kasikat ang mga places na ito.
Akala ko ba merong 50%? Tapos saan yung sinasabi nilang 50% sa appliances? Tapos merong pang mga conditions.
Tignan nyo yung last pic,
“(Excep thigh season)”
Mali pa yung pag type. Chaka, alangan pupunta ka ng low season eh ano pa pupunahan mo sa Boracay?
jax,
di ba? walang kwenta talaga.
Isa pa pala, alam mo ba sa company namin sa UP Technohub, merong discount cards, halos ganun na yung mga perks na nakukuha namin sa ibang establishments at ito hindi pa kailangan ng 5850 para bayaran. Grabe sila!
talaga? wow! rip-off!
my gosh e2 lang pala naman ng envelop na yun, thanks God i refused it but confuse pa din ako baka they will still charge to my card..
Nakuha niyo ba yung package? Pag hindi at wala kang pinirmahan, matatangal dapat yung floating charge sa credit card mo.
nope di ko cya tinanggap, pero scammer nga diba pwede nila gayahin ung sign… super nakakaparanoid cla…
tama si jax, karen. sana’y wala kang pinirmahan.
my gosh e2 lang pala laman ng envelop na yun, thanks God i refused it but confuse pa din ako baka they will still charge to my card..
Anu un malala dian d best? Token free hahaha eh gnun nmn tlg promo nun sa malls. Psway db tsk tsk. Oh they sure will see my name in the insurance. Anyway it’s fine. thanks for posting author!
Nascamdin!
Thank you for these photos. What insurance do you refer to? I’ve checked with the resolution of the photos and there is no way that any viewer of the photo can reconstruct your name and identify you. masyado na kasing malabo.
I hope this is fine with you.
It’s fine with me. Try lang ako habulin ng Metrocare n yan at magkkta n nmn kmi s DTI! hehe. Lam mo kht marmi ng posted s net bout these scam dmi p rin victims noh. Hope they read this blog before it’s too late…
@ Karen they can charge it to your card, they can forge signature. Better to do is replace your card, it’s much cheaper than pay the 5850 right?
yup na block na po the day after tumawag sa akin ang metrocare kaya nga kala ko okei na, di ako aware na may floating transaction.
Floating lng yan, mawawala din in a month, wla masyado hassle syo if u didn’t sign anything or receive the package from those scammers. Good 4 u!
eh panu pag pirmhan nalang nila?
simply me,
you mean, i-forge ng Metro Care ang signature? naku, mas kawawa sila dun. pwedeng i-laban sa korte yun as fraud. dali ang Metro Care dun.
iniisip ko nga yung charge slip … paano nila naproduce yun kaya yung wife ko napapirma nila … ibig sabihin nakagawa silang ng physical, duplicate credit card then imprinted na lang yung info kaya naswipe nila …
Pwede na yun ikaso sa kanila. Ang saken kasi Charge slip din ang binigay saken para pirmahan. DAhil dito sa BLog natuto ako na hindi ko talagang pinirmahan. Kasi Kahit meron na’t lahat basta walang pirma walang mangyayari.
so kapag may pinirmahan mo na wala ka nang magagawa pa … unknowingly na misinformation ang binigay nila syo and to top it e you cannot open the package without signing it first … the “charge slip” i’m talking about is a small white piece of paper na you usually get to sign when you transact over the counter when you swipe your card then you also get a copy of it …
wow!so these are the contents of the package…eh parang discount slips lng yan ng fastfood eh…ung appliances na sinasabi nila wala rin…nakuh! buti na lng d ko tlga nareceive…dhil mabubulok lng xa sa bag ko kc d ko nmn mggmit..i doubt kng acceptable tong slips na toh ng mga stores na yan…madali lng nmn mgprint ng ganyan eh…lalo na sila na sanay na sa mga ganyan…..
Yan nga eh, sinasabi nila Appliance pero ni isa dun walang appliance. At sinasabi pa nila SM. Eh wala nga dun SM dept store eh.
khat and jax,
di ba? wala naman. walang kwenta. kawawa naman yung mga taong naloko para kagatin ang scam na ito.
Alam nyo nakakabwisit yan mga scammer na yan..kung makikita ko lang sila nako….sabog ang utak nila sa akin mga punyeta na yan…..morgue at sementeryo abot nila!!!!!!
Last sept. 29, 2010 I was also called by name jasmine….how can i refund the amount of P3,180.00 payable to that company…which was credited to my BDO Credit card…i have never signed any of they’re information sheet…where can i contact that company so that a will cancelled their stupid VIP card….
Hope that you will help me….thank you and more power
Pahlavi M. Santos
Pahlvai,
Please read my other posts and the comments. Everything you need is there. Good luck to you.
huhu..na biktima ako! no refund na daw,kainis kc dko naman magagamit yong mga establishment na sinasabi nila dun,at yng life insurance at dental services free ba yon talaga?Pwede ba magreklamo na tayo sa DTI?Ano po ba gagwin ko
help me pls
try mo dito magfile ng complaint. http://bit.ly/9PtQPx
ako, recently lang na scam. i don’t know if its the same company but it seems the same ang modus operandi. someone who gave his name as mark chua called me to inquire if i already received my VIP card. and then goes on to explain about it. when i told them no. they said they will send it through courier by next week (the call happened on 20 October 2010). so dahil sa ignorance ko, binigay ko rin ang number at the back of my credit card.
sinabi ko rin na wag na lang at di ko na i a avail yung VIP card. pero sabi sa akin, on the way na daw at napa courier na nila. so hindi ko na pinansin.
after mark chua hung up, a certain jo-ann lopez called to inform me that a vip credit card will be sent to me. i did not say anything since hindi naman ako nabigyan ng pagkakataon magsalita. isa lang ang itinanong ko, sino sya. kaya nakuha ko name. pero what good is that since pwede namang hindi magsabi ng tunay na name over the phone and i have no way to verify it.
so on 23 october, as we were listening to the radio, i heard of the credit card which was stolen and used to purchase laptops and other gadgets. nag comment bigla ang officemate ko na dapat talaga ingatan ang pagbibigay ng info at wag ibigay ang 3-digit number sa likod ng card. kinabahan ako kasi binigay ko yun sa isang mark chua.
i immediately called east west bank credit card customer service and inquired about mark chua and if indeed the VIP card he told me about is legitimate. the one who answered me transferred me to customer service since my call daw ay napunta sa card activation where he is assigned.
nung makausap ko na yung customer service person, vinerify ko kung may na charge sa account ko. meron nga! as in P3450! panu nangyari yun? sabi nya valid daw ang transaction. it was a valid online purchase. so i asked ano ang pwede kong gawin since hindi ako ang nag purchase nun. sabi nya ipa-block ko ang card, which will incur me a P200 charge. that is fine kung yun lang ang babayaran ko. then she instructed me to execute a letter of dispute and fax it to customer service.
i don’t know if i’m on the same boat as you guys. pero same nga ang process ng panloloko. pero ang di ko sure ay kung papadalhan talaga ako ng VIP card or ginamit yun para mag purchase ng product nung nanloko sa akin. tulad nung ginawa ng magnanakaw ng credit card.
sana may makatulong sa akin. balak ko na sanang kalimutan at isipin na lang na isinugal ko ang 3000+ na yun at natalo ako. wala pa ang bill ko. tantya ko darating pa lang yun by november 22.
one more thing, the east west bank customer service personnel told me the merchant is yehey.com at pasig. so i guess that is not the same case as the metrocare marketing services?
au,
really? may ganyan na nacompany. sa pagkakaalam ko, legit ang yehey as a local version ng yahoo.com. i really don’t know about this company.
i have no idea how this company’s supposed scam works but for sure, they’ll also need your signature so be careful
el p,
xenxa, d2 ko na lang post yung reply ko. kasi walang reply button dun sa comment mo sa latest post ko.
nwei, i have an inkling that this is not a new company. just a new modus operandi of the same group. this is where you don’t need the signature to seal the deal. i am not really familiar with online purchases. when i asked about this P3450 charge on my account, the customer service staff told me its a legitimate transaction online.
this is just my notion. that scamming group created an account with yehey.com and posted their products online. then they got my credit card number and pin and ordered online FOR ME. is this possible? yun lang ang naiisip ko kung paano nila nagawa ito.
i already faxed a letter of dispute, as suggested by Blaze (the customer service staff). and also have my card blocked. pero it will take them 2 months to investigate it. maybe this is an issue with the bank. i’ve browsed through the new posts and it seems eastwest bank credit card comes up with the most complaints. then it’s a problem with confidentiality. no matter how or what we do with these scammers, they’ll still get their way UNLESS our privacy is respected by the banks themselves..
the thing is, they do this to averaged-income people. yun bang tipid na tipid at pinag iisipan talaga ang pag gamit ng credit card. and i guess this is because it would also take money (lots of money) to file a legal case.
i’m planning on paying up everything (i also have a cash advance of 15k) and have my account closed. accdg to Blaze, di daw pwede i-close ang account ko kasi may outstanding balance ako. but what would stop whoever is doing this in giving away my card number and pin again? would this guarantee that they would keep my info confidential?
can anybody here who have gone thru the same process tell me if they ever got back their money? Blaze told me i have to pay up first and then after the investigation and they found out that i did not make that purchase, the money would be returned to me. the thing is, i have that stupid privilege card with me that i supposedly bought online. what to do with it?
Au,
okay lang that you reply here. it’s better that we share our experiences here sa blog ko so its open for all to see.
i still don’t understand as to how the transaction was able to go through with out without your signature. at best is that they already got your 3-digit pin that’s at the back of your card. yun lang ang naiisip ko. kasi with that info, they can assert that you have provided them the pin.
the issue of confidentiality concerning these cases has always been raised. why is it that banks allow such. well, i don’t know about other banks but i do know that eastwest bank mostly recruits its credit card holders via pre-approved accounts, di ba? how did you get your card? for other credit card companies, applying for a credit card is arduous. how does eastwest bank do it? it usually happens that people who get pre-approved do happen to already have a card and have good records with another credit card provider.
how does eastwest bank know of this. credit card companies share your credit history and info through secure network. it’s the usual practice for all credit companies. and this goes with a fee. but your credit info like credit pin and numbers is still confidential. ayun.
we have come up (we are still not sure) and found (through other blogs) that metro care was able to acquire our credit info through credit card call center agents. as these agents transact with customers, they get the customer info and list it down. when these agents leave their parent company, they sell the info to scammers like metro care.
yes, banks should be more careful about their call center agents but these incidents still happen. i dunno if you’ve already read about it but a business journalist was also scammed. her card was eastwest. she used her connections with the bank, eastwest’s CEO to be exact, to cancel her transaction. they investigated the account and the bank did. according to her, there were many complaints coming from their end but what can they do, the credit info of their clients were already sold so the best they could do was just tag the other victims. the banks to are helpless to cancel account unless given the signal by powers-that-be.
ms. ann, eto po email ko, gcabrera_09@yahoo.com, tnx for the help…
ms. ann, eto po email ko gcabrera_09@yahoo.com… thanx…
guys (esp. those recently victimized),
i will be personally sending you an email about a tip i got from a source that will help us. please check your email when you can.
sana lang, tama ang mga email addresses na nilalagay ninyo sa inyong replies para mareceive ninyo ang tip.
hi! pinadalhan mo rin ba ako? wala pa kasi ako receive. thanks.
sending you one now.
can you send me also a tip thanks!
kc may tumawag din sakin a while go na may ipapadala cla sakin na VIP CARD.
PLEASE SEND ME ALSO THANKS!!!
Nov.08,2010
na scam din ako ng wlanghiyang metro care marketing n yan, after 30 minutes lng nmin ngusap ng carl sy from metro care marketing dw sya, I decided n tumawag sa bank ko sa eastwest bank mayron n raw ako floating n charge na 5,850.kya ngtry ako twgan ang binigay n number ng metro care pero diko n mcontact.payo skin ng bank wag ko nlng dw tatanggapin or magsign ng papel mula sa knila kpag may dumating.pls help me nmn kung pano ko mcocontact ang metro care n yan pra mapacancel ko rin agad s knila transaction.
can you send me one pls.:)..thanks
please send me a tip also. thank you!
boss el pistolero can you please give me a tip regarding this matter as iam also a victim of this scam thanks..
If napa cancel mo yung credit card can they still charge you?Please give us advice.Many thanks
hi, i am also a victim of this scam. can you send me the tip? i received the so called VIP card last December I think. i just came across this blog, i was just a newbie with credit card so i thought it was a real privilege card from my HSBC credit card. is there any chance that i can still send a complain or something? thanks..
@ el pistolero can u send me also here’s my email add jhoanne12301@yahoo.com.. it will help me alot.. pls. tnx
hi el pistolero. pasend naman sa akin nung tip… i really need it badly. thanks.
my email add pala is deedee_kyle32@yahoo.com
ms. ann, eto po email ko gcabrera_09@yahoo.com… thanx…
i’m the latest victim.
bdo cc ko. nsigned ko and nreceived ung package.
pasend din po ng tip pls. eto email add ko meshymesh@yahoo.com
hi…. pasend naman ng tip mo, victim din ako ng metrocare na yan…bad trip!!
sent you na. thanks
pasend din po.. thanks
please send me a copy thanks
bro… i was also victimized by this metro care company… yesterday sila tumawag, then when i checked with my Go MC may floating nga daw na 5800 something… wala pa dumadating na package pero definitely di ako magsisign as you advised… pinablock ko na muna yung card ko subject for replacement then call after 2 days daw kung napost, then forward ako dispute letter… the thing is nabigay ko din yung details nung HSBC ko pero when i called them up wala naman daw pumasok any transaction of that kind… will it be advisable na pa-block ko din yung HSBC ko? need your help please please… i never thought something like this would happen, pero it did and i badly need your assistance… also can you send me the tip you were mentioning on your previous comments bro? thank you very much…
So far, sa isang card lang nila chinacharge yung transaction kasi for 1 card lang yun. Don’t worry, don’t get it and it will just be erased.
yikes! guys ang carl sy pala na yan ay si paul rodriguez lang rin nagpalit ng pangalan. marami rin ako nabasa na blog e2 site http://www.echeblahblah.blogspot.com check nyo to guys dami blog nila. agree ako sa inyo lahat na sa banko mismo nila nakukuha mga informations natin. benebenta yan ng mga bank employee ng patago. to AU agree ako dun sa sinabi mo. kung meron ka kakilala sa eastwest sumbong mo na benebenta ng employee nila ang record ng eastwest card holder sa taga metrocare. ako natawagan ni carl sy pero di ko nirecieve. kaya wala din sila magawa nakuha ko rin ang floating amount na 5850 bago lang eastwest ko tapos na charge na nila ako agad.marami na rin ako report sa eastwest pero parang walang ngyari its iether sasabihin lang ng customer service irereport or ipapa investigate wala rin namam. kaya mismo high ranking officer dapat ang makausap natin para mabigyan din ng action. we dont know baka 1 lang sa mga CSR ng banko kausap natin ang mismo nagbebenta ng records natin of course magkasabwat din sila. magtulungan tayo sobra na sila kawawa naman ang mga susunod nila na victims.
thank you, arlene.
hi i think parehas tau ng situation..nabalik po ba ung naka float sa inyo?..thanks
Tama ka Arlene. Yung saken naman, I think nung tumawag yung isang credit card sa akin. Then after a few days, tinawagan na ako.
Buti talaga natulungan ako ng Blog na ito kaya hindi ako napabayad ng 5850.
mam/sir,
pakitulungan po ako no.12,may 5,995.00 floating sa card ko.
bago palang yung hsbc card ko,unfortunately,nakapag sign ako sa courier(tanga ako.pina BLOCK KO NA LAST NYt yung card,magrereflect pa po kaya sa billing ko dis coming,dec. 09?.parang magkasabwat mga agent at metrocare.ano po dapat ko gawin,i need my money back…di ganun malaki sahod ko.buwicit cila..please helpme…
hello guys.. i was also victimized by metrocare and i already paid the 5850 kasi nireceive ko ung package nila anyway i will have a mediation on nov. 18 sa dti if you want guys you can join me para matapos na ang kalokohan ng metrocare na yan
@ailes: paano ka nakapag schedule ng mediation with DTI? i filled up the form that el p provided here. does it work? will they contact me? what time is your meeting? will metrocare rep also be present?
i already paid the charge for the privilege card they sent me. kasi gusto ko na lang ipa-cancel ang credit card ko. i asked a lawyer relative for legal advise – at sa minalas-malas naman, client daw ng relative ko ang east west bank kaya di nya ako mabibigyan ng advise. potek. lalo tuloy ako nawalan ng pag asa.
hi! i was browsing sa lahat ng replies..and yes same scenerio happen to me..My GOD!, yang carl sy na yan…EW din ang cc ko, and i dont have any transactions to that card..tapos after i received a call rom metrocare kinutoban nako na baka scam nga..and ndi ako nagkamali may nakacharge na s credit card ko na 5995..nakausap ko na ung rep. ng EW and sabi nya mag fax daw ako ng letter of dispute sa customer service nila and so i did that today…and ndi pa naman dumadating ung package, THANKS GOD!..HINDI KO TALAGA I RERECEIVE and HINDI MAG SISIGN to anything?..pero do you think posibble na i orge ang pirma?..thanks
Thanks for this blog I that this credit card is a scam. You really helped a lot of people to avoid this kinds of scams. Scams will pull down the internet marketing industry. Lets help fight against scams. Keep up the great job mate.
Hi Guys & el..
Panu ung sa case ko nakapagbigay ako ng 3digit at the back of my CC..sabi ng EW agent khit wala daw ako sign possible daw n mag appear ung floating ko kasi binigyan ko daw cla ng access na magamit ug card ko kasi nga nabigy ko ung 3dogit w/c is pwede daw un gmitin sa any online transaction kahit w/o my signature..pero napa block ko na CC.ko..pnu kya un macharge pa kya ako khit diko nireceive or sign ung package??
Hi guys.
sa mag tulad ko na nvictimized ng metro care u can submet ur complint sa DTI AT http://dtincr.ph/complaint.php MAG KAISA TAYO PARA MADME TAO..NAGSUBMIT NA KASI AKO E..
GUYS,
MAGSUBMIT NA PO KAU NG MGA COMPLAINTS PARA MADAMI TAYO MAGKAISA TAU PARA MALABANAN AT MATIGIL ANG PANG SCAM N GINAGAWA NG METRO CARE…SA LATES MESSAGE KO ANDUN ANG WEBSITE KUNG SAN PWEDE KAU MAGPASA…PLS DO COOPERTE..THANKS
pwede din kau magreklamo kay tulfo..eto ang website nag post na din ako ng complaints jan..http://telebisyon.net/Bahala-si-Bitag/series/comments/ sana magkaisa tayo para mkita nila n madami n nagrereklamo sa knila ng sa ganun maaksyonan agad yan ni tulfo..thanks
Hi guys,
I was also a victim of this scam. The so called company offering their VIP Card is CityLimits, one of their guys called me hours ago and said i was one of the few “luck” people chosen for their VIP card. Same scenario as the ones mentioned by the others. Good thing, I googled their company and to my surprise it was indeed a cc scam. I called back to their office hoping i could have it cancelled but unfortunately, their “marketing officers” were out of the office and will have to call them back tomorrow 10am. So now to expediate things kasi sakit ng ulo yan, I had my hsbc cc blocked and will never sign anything from them as advised by some of my fellow victims here. Thanks to this blog, it really helped me a lot. Sir/maam, please send me a copy of the tip re this matter. Thank you!
good thinking, dust.
good luck on your case. i’m sorry that the person who gave the tip won’t reply regarding the telephone number of the PNP contact. my apologies.
It’s okay. Called the company (SMD Marketing Corp. – Citylimits Privilege Card) and told me that they can’t cancel the card. I spoke to a certain Jake Robles (i doubt if that’s his real name), one of their “marketing officers” who offered the card to me. We had an argument (well, it seems to him but to me no, i was politely speaking to the guy) and told me even if i don’t sign received the package, the membership fee would still be charged to me. Is this true or not? Can anyone confirm this please. So after that I told him “okay, salamat po” then the guy hanged up on me. Wow, what a way to treat your clients. Now, will just have to wait for their “package” and see what happens next.
@ dust..
yan jake robles na yan ang yabang kausap un nagreklamo ako at pinakacel ko sa kanila tinaasan ako ng bosesna hindi daw pwede, taz un sabi ko bakit hindi pwede sabi ba naman tinataasan ko sya ng boses. ang sagot ko client nyo ko may karapatan ako taasan ng boses ka (hehe) taz sabi ko wag nya ipadala un package at hindi ko tatanggapin un. ang yabang un. buti nawala na transactions ko sa kanila.. dapat pa XXX or p tulfo sila eh.
i was also victimized by this scam before.. good thing i asked my bank bout this and they told me na wag daw akong pipirma sa darating na package.pinablocked ko na rin ung card ko on that day..nung time na dumating na ung package, nginsist ako na ngchange mind ako at di ako pipirma sa sales slip nila..then the courier called that “JAKE ROBLES” and then told me na d na pwedeng i-kancel kc ng agree na daw ako sa kanya, and gusto nia pang iparinig ung recorded voice conversation namin..pero i still insisted and i told him na client ako and i have all the right para ipakancel un…..
Nakaisip pa sya ng way para makapag sign parin ako sa package kasi sinabi nila sakin na ang SOP daw nila for cancellation is ireceived muna ung package, pirmahan ung contract, pati ung sales draft, and pinapagawa nila ako ng cancellation letter..kasi raw kung sa bangko pa matatagalan bago ikancel..magaling sya magexplain kaya tlgang mapapapirma ka…pero since may alam ako sa mga ganiang transaction kasi cashier head ako sa isang firm.. d nia tlga ako napapirma khit anung modus nia kc right away pwede na ikancel na ng metrocare un at wla ng kailangang letter of cancellation ang bank..
hi, yan din problem ko ngayun. Hindi daw pwede i-cancel since nasa courier na nila, and with or without receiving the package they can still charge me. If want ko daw pa-cancel, need ko receive yung item then send a cancellation letter to them. Anong gagawin ko?….
@ Vanessa
Gaano katagal bago nawala yung floating amount sa cc m? So far, no package received.
@dust
mga 7 days bago mawala un floating. dumating na din billing statement ko wa din nakaposted.. nakahinga na din ako ng maluwag. di na din dumating un package at wala din tumatawag sa akin.. subukan lang nila…
@ el pistolero:
would you mind if you send me an email regarding that “tip”?
thank you =)
I’m sorry but the person who gave the tip won’t reply to queries about the contact person.
@ el pistolero
pwede po psend nung email.. victim dn po ako e.. salamat..
The same thing happened to me today.
Maraming salamat sa blog na ito na nalaman ko agad na na-scam ako.
A woman called me this afternoon. Sabi nya taga East West Bank sya. Tinatanong din kung nakuha ko na yung VIP cards at 60k pre-approved check. Sabi ko hindi. Sabi nya baka nagkaproblema lang sa courier or sa address ko. Tapos yun na, pinaconfirm na yung credit card details ko.tatawag daw yung delivery dept ng East West sa akin to confirm na mapapadala na nga daw yung VIP card at pre-approved check.
I wasn’t really paying much attention about the call kasi akala ko taga East West talaga yung kausap ko. Tumawag yung taga delivery department (babaeng may weird machine-sounding voice) at nagconfirm na ipapadala daw nila yung items.
Few hours after, naisip ko i-check yung website ng East West. Nung wala akong nakita, nag-google na ko at nakita ang blog na ito.
Tumawag agad ako sa customer service. pinapacancel ko yung acct ko pero hindi daw pwede kasi may balance ako dun so sabi nya tag as lost na lang daw para mablock yung card.Magbayad na lang daw ako ng 200 pesos para dun. Pinag-send nya ko ng Letter of Dispute sa cards@eastwestbanker.com. Nag email ako kninang 6:24, so far after 1 hour wala pang reply.
Nakakadisappoint ang East West Bank. Pano napunta sa iba ang credit card details ko? Nangyayari na pala ito bakit nde man lang sila maglagay ng advisory sa website nila or sa bill? Hindi kaya scam ito mismo ng East West bank??? Imagine, sa lahat ng na-scam, magpablock ng account at i-charge nila ng 200 pesos, malaking kita na nila yun!
Sana ma-XXX or ma-tulfo ang scam na ito.
can someone help me. na scam din gf ko ng mga gagong ulupong na to ang masakit pa ngyon ko lang nabasa ang tungkol sa mga hinayupak na to and naacept na nya yung package. paano na po ang gagawin namin.
PS: maling signiture yung ang nailagay ng gf ko sa confirmation slip and delivery reciept.
please helps us thanks
huhu..na scam din ako last Oct. 15, 5995 yong binawas sakin.na kapag sign ako nung slip,and now kasama na sya sa billing ko.kainis talaga..kahapon na ka received ako ng Notice galing DTI mediation ko sa Dec. 15, possible ba na maibalik sakin yong pera?diko alam gagwin ko sa mediation.help me pls.
read my other entries. I hope they’ll be of help.
@Nelpyel18…kamusta mediation mo? ano na na nangyari? parehas kc tau ng situation pero im not pano makakakuha ng mediation schedule sa DTI?
@Eian
base po dun sa mediation namin ng agree nalang ako n mgbayad ng 1200 for cancellation fee, pero unfortunately d pa rin nila ni rereverse.puro pangako n sa susunod daw n cut off pero till now wala pa din.d padin ma reverse.ang hirap talaga na mkipag usap pag sa reversal n.punta tayong DTI gusto mo?kc irereklamo ko sila ulit pag dipa nila ne reverse un.
i was also victimized ng buwisit na metrocare na yan.. east west din ang ginamit nila pero sa citibank ko nila aq chinarge.. dec 13 aq tinwgan ng metro care at that day niya din aq chinarge kahit wla pa ung package.. naka float tuloy ung 5,995 sa citibank ko.. ndi ba un matutuloy kapag ndi ko tnanggap ung package?
i was also victimized by this scam before.. good thing i asked my bank bout this and they told me na wag daw akong pipirma sa darating na package.pinablocked ko na rin ung card ko on that day..nung time na dumating na ung package, nginsist ako na ngchange mind ako at di ako pipirma sa sales slip nila..then the courier called that “JAKE ROBLES” and then told me na d na pwedeng i-kancel kc ng agree na daw ako sa kanya, and gusto nia pang iparinig ung recorded voice conversation namin..pero i still insisted and i told him na client ako and i have all the right para ipakancel un…..
Nakaisip pa sya ng way para makapag sign parin ako sa package kasi sinabi nila sakin na ang SOP daw nila for cancellation is ireceived muna ung package, pirmahan ung contract, pati ung sales draft, and pinapagawa nila ako ng cancellation letter..kasi raw kung sa bangko pa matatagalan bago ikancel..magaling sya magexplain kaya tlgang mapapapirma ka…pero since may alam ako sa mga ganiang transaction kasi cashier head ako sa isang firm.. d nia tlga ako napapirma khit anung modus nia kc right away pwede na ikancel na ng metrocare un at wla ng kailangang letter of cancellation ang bank..
bsta remember wag na wag kayong magsisign sa ipapadala nilang package kasi un ung documents na ipapadala nila para masingil ung bank nio..in short kung wala kayong sign wala silang masisingil..hsbc ang card ko ilang days din nakafloat ang card ko 6,018 ang amount pero after awhile nareplenished na ulit.. wla naman nagawa ang hsbc kasi hinintay padin nila ipost muna ng metrocare b4 dw mkapagfile ng dispute..samantalang ang dami ng reklamo sa metrocare na yan.. dapat man bina-blocked na yang merchant na yan at di na binibigyan ng approval kpag ngpapaapproved sila maliban nlang kung my inside job na ngyayari..we will never know..
its been a week nung chinarge sa akin ng metrocare yung 5,995.. at ngayon dumating yung card package na sinasabi nila.. di ko tinanggap.. tinwAgan naman ng courier yung metrocare about sa hindi ko pagreceive.. pnakausap pa sa akin.. and since choppy ung line, ndi kami nagkaintindihan ng taga metrocare.. kaya sinabi ko dun sa courier na nagkausap na kmi ng taga metrocare na hindi ko irereceive ung package at napacancel ko na ito.. sumang ayon namn ang courier a di na ko pnilit pa.. haay sana..and I call up agad citibank about it..sabi nmn kapag within 14 days at wala pa sila napapakitng slip, waka na daw yun.. haay.. sana nga..I hope it will help a lot na hindi ma post yung chinarge sa akin..naniniwala akong ndi magwawagi ang kasamaan sa kabutihan..
please send me also that tip. thank you!
@ sue hugnatan, same scenerio happened to us and same person. ang mali ko lang napapirma ako ng jake na yan. bwisit na jake robles yan. sinusumpa ko talaga siya… masusunog mga kaluluwa nila sa impyerno. may gana pang magrequest ng pizza. grrrr…nagbayad na ko ng cancellation fee amounting to Php1,500.00 nung january 11, 2011 na sinasabi nila. maibabalik pa ba sa akin un?kaso dineposit ko sa mismong account ng metrocare. tapos as per checking sa HSBC ko meron pa rin ung amount na Php5,995.00 kakainis. ang tagal ng process. pano pag nag-incur ng mga charges un?sino magbabayad?naiinis na rin ako sa HSBC wala silang alam sabihin kundi icoordinate ko sa letcheng metrocare na un eh ang hirap kontakin nung landline nila. mga peste talaga sila…
ano na nangyari sayo?…kc nirerequest ko rin icancel pero may charge raw…pero i am willing to pay 1,500 kesa 5,995 provided na mareverse muna nila ung amount then saka ako magbayad. ang hirap kausap netong mga to…puro mukhang PERA!
sobrang kinulit ko sila. tapos aun nga chinarged nila ko ng 1,500.00 for cancellation fee then ireturn back ko daw ung package (gumawa ako ng acknowledgement receipt para sa package nung pinick up ng courier nila)naghanda rin ako ng cancellation letter na ipinareceived ko. and hiningan ko ung bwisit na courier nila ng metrocare ID plus 1 government ID. nakakuha na ko ng cancellation agreement tapos sinend ko sa HSBC.
pero Eian kung wala ka namang pinirmahan sa kanila. mas ok un kasi wala silang proof na nareceived mo ung packaged. no need to pay ng cancellation fee, tama?
@ dina, kakainis talaga sila,ako din ngbayad ng 1200 for cancellation fee nong dec.15 2010 pa sa DTI kami nag usap at dun ako ngbayad,untill now wala pa rin di parin maibalik sakin yong 5995,mga mukhang pera pag pina follow ko sasabihin sa susunod na cut off pa daw magrereflect un e nka 4 nkong vut oof wala pa rin.tang inis sila! letcheng mga taga metro care na yan.nakaka stress na sila.
pero you have naman ung mga supporting documents?pinareceived mo ba ung mga items?nagsend ka ba ng dispute form sa bank mo?usap tau sa phone.
@tayee, question diba hiningi nila ang 3 pin number natin?ano gagawin ko sa card ko?papablock ko na ba?baka magamit pa ulit sa ibang transaction. pano un? kinabahan naman ako. naiistress na talaga ako.
guys, bakit 1,500 lng sainyo un cancellation. sakin kc 2,995 ang hinihingi ng metro care para s cancellation ko. mga mukhang pera talaga sila.
marianne, makipagnegotiate ka sa kanila. sabihin mo make it Php1,000.00 kasi wala ka naman inavail na any goods or service sa kanila then bababaan nila ung hinihingi sa iyo na cancellation charge.
tapos hingi ka ng cancellation agreement then pag pinapick up ung package gawa ka ng acknowledgement receipt plus hingian mo ung devil na corier nila ng 2 valid IDs (1 ID from metrocare and 1 government ID). then ifax mo sa bank mo kasi kung hihintayin mo sila matatagalan un.
settled na ung account ko sa kanila and pina-cancel ko na rin ung card ko sa bank ko para mawala na ung stress ko. tapos ung bank ko inoofferan ako ng papalitan nila ung card ko for free, sabi ko wag na lang napakaPoor ng service nila. ngayon nakakatulog na ko ng maayos. haist. Goodluck mariane!
I was also a victim of similar case, kaya lang its with Infinity Card naman, transacted thru Yehey.com and yes, Eastwest din ang credit card ko. Same case with Ms. Au (November posts),the agent was a certain Ms. Joy Lopez.I already sent the dispute letter, though I have not received the card yet.I don’t know what battle there is ahead of me, I just pray that wala ng maging future victim. Thanks for this blog, I hope mabasa ng maraming credit card holders.
hi asia. i don’t want to burst your bubbles. pero alam mo ba? binayaran ko na yung whole amount and got my card canceled. nag sent din ako ng dispute letter AND nag reklamo din ako sa DTI. wala rin. sabi iimbestigahan. eh up to now, wala pa ring sinasabi sa aking resulta. anong petsa na? dahil sa pesteng card na yan, nagkautang ako sa PAG-IBIG. where else would i get the money? ang hirap pa, hard-earned money natin yun. kaya naman hindi na ako sumali/sumama sa meet up dito, baka makagulo lang ako. kasi ibang company ang nanloko sa atin. humingi ako ng tulong sa lawyer uncle ko, kaso di daw nya ko matutulungan kasi client niya ang eastwest bank.
and yes, i believe in karma. what you give is what you get returned. let us just spread the word.
and another thing pala…sa dinami-dami ng naloloko ng metrocare na yan, kumikita na sila dun sa cancellation fee pa lang. yun lang.
Hi auieDude, thanks for the reply. Did you receive the card anyway? Coz’ based on the other’s testimonies who did not sign on the receiving slip, na-reverse din eventually yung floating amount sa credit card nila, matagal nga lang. I also sent the dispute letter before the amount reflects on my billing statement. Grabe, sobrang stressful na to, natrigger ulit ang hypertension ko.
asia, tara lets, magsumbong na tayo kay tulfo… i wanted to end this na…
hello Asia, yes i received the card – i did not sign anything. it was received by our records section and i just found it on my table. i don’t have to sign anything to seal the deal. accdg to EWB, it was a “valid” on-line transaction. i guess if its online, no need to sign anything. i did sent a letter of dispute AND still the charge was reflected in my SA.
after ko magreklamo sa DTI, na finorward lang naman nila ang reklamo ko sa EWB, tumawag yung *&^%$^* na j. lopez sa akin para i-confirm if was i not informed that i will be charged. kakapal ng mukha! inaway ko. ang sagot lang, they will report it to the management and that i have to coordinate with them to cancel the charge. ang laking hassle. ang dapat sila ang magbayad ng danyos sa perhuwisyong ginawa nila.
Sino po ba sainyo naka pag Mediation?
@all
guys victim din po ako pls wag pipirma.. in my case my tumawag sa akin, sabi congratulations meron nga daw akong ultimate platinum discount card basta iyon sabi nya.., ang bilis magsalita na parang my accent sya ang name nya paolo diaz from guidelinks., sabi pede daw naman magdecide kung iaavail yung product nila kapag narecv ung package from courier para mapagaralan yung booklets, manual etc., den its up to me kung magugustuhan ko., for verification sinabi nya yung frst 8 na credit card number ko then pinagpatuloy ko hanggang 16, birth date, billing address, pero hindi nya hiningi yung 3 digits sa likod ng card ko kasi hindi ko kabisado yun e after non inask din nya yung expiration date which is mali pala yung nasabi ko kasi hindi ko din kabisado at wala sakin yung card ko.. tapos pinasa nya ako sa babae na magcconfirm ng transaction but because i have a gut feeling sabi ko tawagan ko nalang si paolo diaz kasi i have to work na.. ang sabi nung babae parang my script syang sinabi na may halong congrats after non.. i searched agad sa web about sa cc scam den nabasa ko lahat ng experience ng mga tao dito.. after non tawag agad ako sa EWB ayun naswipe na nila pero declined kasi 2k nalang laman ng cc ko bumili kasi ako LCD.. twice pa ha isipin nyo un.. yung unang decline mali yung expiration date, kaya pala tinanong ako nung guy kung kelan ko nakuha yung card para madecode nya yung exp date although nasuccess sya pero 2nd attempt declined ulit because of insufficient fund.. pinablock ko ang card ko immediatly and ang latest floating amount sa card ko ay yung shell gasoline.. kapag dumating yung package HINDI ako pipirma! kung nababasa mo toh ungas ka ipacancel mo na yung package!
Hi there, i just recently a victim of that kind of VIP card. But it was different company. It’s the Guidelink Company. A certain Harvey Tiu call me. And offer me that kind of package. I just agreed on what he said. And I’ll never ask anything, i just listen to all the things that he said coz he’s just giving . After our conversation he gave the phone to Ms. Ellen Pineda, their manager. That girl telling me, the confirmation of my membership. Once again I’ll agree on what she said. After talking to Ms. Ellen, I’ll talk again to Harvey Tiu. i’ll ask him if it is possible to change my mind if ever I’ll will not grab the offer. He told me yes,just wait for the package and then I need to call him again for the confirmation. Upon receiving the package, i need to sign for the debit of my credit card. At first I did not sign it, Coz i’m backing out. Until Harvey Tui, call me again and asking if I receive the package. I said I did not accept it. And then Harvey told me that you still have to pay that Php 5598 even though you did not avail the product. From what he said, i was forced to accept the package & sign for the debit of my credit card. I want to file a complain against them. Do you know what is the procedure? Thanks a lot.
please read my others posts for more info.
Hi Valentine. Nabill ka na ba nung amount? Ngreflect na ba sa billing statement mo?
anong laman nung package na nareceive mo?
Hi Valentine, parehong pareho yung nangyari sa atin. as in modus na pala nila yan. sobrang pareho talaga. nakakabwisit. makakarma din sila. dere-derecho sila sa pagsasalita at kung anu-anong bola tapos biglang ganun pala. grabe. kailangan natin umaksyon.
Sir the same with me,what will I do? I haven’t receive the package, yesterday I received a call from Mr. Hary Montera of Guidelink the same scenario. After reading all your blogs and comments I called him and told that I will not accept but he told me that the transaction was already done. I have already blocked my citibank credit card.Please advice.Many thanks
Hi, may tumawag din sa akin from guidelink. Sa ngayun may floating amount ako sa cc na P5998. Sabi nung nakausap ko kc gusto ko pacancel, need ko pa rin receive yung package then mg-fax ako ng cancellation letter. Then iri-review nila, kapag naapprove, mgbibigay cla credit memo sa bank. Pero ng-aalala ako na lalong hindi macancel if ne-receive ko yung package. What will I do? Please help…
@valentine trnidad
Na-bill na ba sayo yung amount?
sabi rin pala nung cs ng cc ko, hingi ako ng credit memo from them para macancell…
Please huwag mo i-receive yung package at huwag ka mag-sign sa kahit saan. Iinsist nila na kunin mo ang package, pero wag kang kakagat sa ano mang i-explain nila. At ang cancellation letter na yan, may kasamang cancellation fee din yan, mapipilitan ka pa ding magbayad ng certain amount. Gumawa ka ng dispute letter sa Credit Card co. i-state mo na wala namang document ang Guidelink to prove of your acknowledgement on the transaction.
i already called to the cs of my cc and ask them. Sabi nung kausap ko rin huwag kong iri-receive. If ever na pumasok pa rin yung amount, i will send them a dispute letter then an investigation will happen.
nag-aalala talaga ako. with or without receiving daw kasi they can still charge me…sakit talaga sa ulo…
ako nga biktima rin nyan hindi pa ko naka bayad pero sa statement of account ko na yung transaction na yan with installment mode of payment pa yan. hayup yang akiro n yan kapag hindi na na cancell idedemanda ko yang mga yan kapal ng mga muka.mga manloloko. wala na ko magawa na received ko na e. kahit nman pa hold s credit card wala rin kwenta. at palagay ko rin kahit na mag antay pa ko dun s result ng cancellation ko wala rin mangyayari base s mga kwento nyo. kaya papa block ko nalang yung account ko. buti nalang nabasa ko to kung hindi mag aantay lang pala ko s wala.
kapag hindi nila nagawan ng paraan to. hihingi nalang ako ng tulong sa media. para wala ng mabiktimang iba pa.
kailan pinadala sayo? Hindi ko ni-receive yung sa akin. Hintay ko magiging result.
tama, dapat talaga maipaMedia na ito. ang kapal ng mga mukha nila. makakarma din mga walang kwentang tao na yun.
Muntik na rin ako dito. Same procedure happened to me. He also introduced himself as Paolo Diaz from Guidelink. At first, I thought he was from the bank since he was saying that I am not a delinquent credit card holder. Yes,I do pay my bills diligently and on time. He was the one doing all the talking. When I tried to inquire how much the fees are, he said, “patapusin nyo muna ako.” So he continued saying figures, and I would enjoy lower interest rates in Eastwest Bank once I have this VIP card. I was able to give my cc details, but not the security number behind the card. Finally, he got finished talking, I asked how much was the amount (PHp 5998), then he closed the conversation and said “God bless”. Ironic.
The rep from Guidelink, gave the number of their office. But when I tried to call them, no one was answering. I was able to find their true contact number and submitted a letter of cancellation. But somebody from guidelink said, “it’s still subject to evaluation within 3-7 working days.” WTF
I was instructed by Eastwest Bank not to receive the package. According to my officemate, yesterday and the other a courier was looking for me, good thing wala akong oras sa opisina. Thanks sa tips guys.
hi..aq din same case with harvery tiu..and mas malala case q kasi di na cla pumayag na magbigay ng credit memo kasi daw nag approve aq..andito sakin package and wala aqng naremmber na nag agree aq sa kanya na i want dat package..still investigation ng east west ung nangyari…45-60 days…help naman kung wat legal actions ang dapat gawin..
Hi. May result naba ung dispute mo? might as well help you. That certain S***ty harvey tiu ang kumontak sakin and told me na need ko isigned ung slip nila and I signed it.but when I called him to cancel sabi nya subject for approval pa daw and un after a month sabi nya declined daw ung cancellation so the Ive done was to file a complaint sa DTI and good thing naresolved un and I got my refund and all the charges..
hi, ako din nabiktima ng infinity card na yan. ang galing galing nila magsalita. napaikot ako at nabigay ko yun mga important details ng credit card ko.
. tumawag ako to cancel it, hindi daw pwede. ang masama dito ako na ang nawalan ako pa ang sinermunan ng buwisit na yun. 3,950 ang nawala sa akin today. anu kaya magandang gawin?
Huwag mo i-accept ang package, sabihan mo lahat sa office o sa place mo na walang dapat tumanggap ng package nila. Gumawa ka ng letter of dispute sa credit card co., sabihin mo na wala silang documented proof na ni-receive at nag-acknowledge ka sa transaction from Infinity. For sure tatawagan ka ng Infinity at pipilitin kang tanggapin ang package, wag ka maniwala sa ano mang ipapaliwanag nila.
Hi, Yesterday March 18, muntik na rin ako nabiktima ng Infinity card na yan offered by Infinity Marketing Corp… Unang banat nila for verification lang daw dahil isa ako sa mga lucky EW CC cardholder na mabibigyan ng discount card. Since mahilig ako sa mga discount something na yan kumagat ako at enentertain ng todo-todo. akalain mo naman all my personal details alam nila (CC No. Address, Telephone, mobile, office add, expiration date etc.) to cut the story short, the girl asked me kung pan-ilan daw ako nag-apply sa EW sabi ko “malay ko ba”.. then sabi makikita raw sa likod ng card the last 3-digit ibigay ko raw sa kanya… hahaha ano ako hilo buwisit ka kako security code na yun bakit mo hinihingi.. di xa nakasagot at bigla na lang niya binaba.. Muntik na akong nawalan ng 3,995. so guyz ingat ingat lang.. sana matigil na ang kalokohan ng mga scammers na yan..
taralets su, magsumbong na tayo kay tulfo para matapos na ito…
but how about kung na receive q po ung package..kasi napilitan aqng iaccept kasi sabi nung agent kahit daw indi q iaccept or ireceive yun magrereflect daw yun as transaction na valid..sabi nia accept q daw kasi pwede naman daw ireverse kung ayaw ko…but den nagresquest aq ng credit memo and yung binigay sakin ung mga case na nagproof daw na valid ang transaction and nag agree daw ako for it..nakakaasar cla..di kaya may sabwatan banks and yang mga scammers na yan?anu ba pwede gawin..how can i sue dem?mine is 5998..di birong amount yun..thanks
Hi Allen,
The big problem is na-receive mo na kasi yung package, may written acknowlegement ka na sa transaction. Based on previous posts ng mga naging biktima-paki basa yung mga naunang testimonies, dapat makipagusap ka sa kanila para i-cancel na lang yung package, however, may cancellation fee din yan, at least mas lesser naman ang amount. Ang masakit nyan, ikaw na ang naloko, ikaw pa ngayon ang makikipag settle sa kanila, haay naku, makakarma din sila.
tlga?nakausap q na ung harvey tiu na yan..tapos ung pinadala nia sakin is hindi gredit memo kundi ung proof daw na nag agree aq sa transaction namin..may 3 proofs xang nakalagay dun, first ung fon conversation q with him,2nd dun sa manager nia cguro un and 3rd ung nagreceive na daw aq ng package..nireceive q ung package kasi pilit na xa ng pilit na kahit di q daw un ireceive, machacharge pa din daw aq..ireceive q nalang daw kasi eventually daw marereverse naman..i really dont like wat they’re doing..napakasama nila…
Rai
Sorry for the late reply.naguluhan na din ako da guidelink.Nung una nwala yung floating ko. Kasi tumawag ako sa hotline ng eastwest. Kasi that time nakausap ko si Harvey Tiu, tanong tanong ako, taz sabi ko hindi naman ba kayo credit card scammer. Sabi nya hindi naman, napasara na daw yun tsaka nakocontact naman daw sila. So ang ginawa ko nagcash advance ako ng 10k Expecting na di na machacharge kasi not enough balance na yung credit limit ko. Pero may ntira pa nung 2k mahigit. Then tumawag uli ako sa eastwest. Ayun na charge ako ng 5998. Pero di p dumadating yung bill ko this march. Nagsawa na ako maghabol, tsaka lesson learned na rin nagrequest nalang ako ng convert to installment form. So i decided to pay that 5998 kahit mahirap. Kasi pahihirapan tayo ng guidelink for that cancellation letter for sure. Then I emailed a lot of times to the customer service of east west. They said na kailangan ng dispute letter para macancel yung charges from the merchant. Tapos sinulat ko lahat ng reklamo regarding sa guidelink. Magiinvestigate daw yugn taga eastwest etc..as if naman gingawa nila yun diba? I wrote also to imbestiga\dor kaso wala pa ring reply.
Di mo ba pi-nablock yung CC mo? They delivered na yung package but i didn’t receive it. Last ask ko sa customer service meron pa rin yung floating amount but almosy 2 weeks na mula ng di ko ni-receive yung item…hay naku!…
To all:
Ireklamo natin yung guidelink sa imbestigador or sa tulfo. The more the merrier. Magtulong tulong sana tayo for this. Any way para magkaroon tayo ng communication? your email add pls.
Naemail ko na din yung guidelink a lot of times. Naku alang reply.
Allen buti nacontact mo pa yung guidelink? So nacharge na ba yung 5998 mo? Go go tayo sa imbestigador o kay tulfo. Para naman kahit bayaran natin yung 5998 eh, nakulong naman o mapasara yung bwisit na guidelink na yan.
To valentine trinidad,
Victim dn aq ng guidelink na yan…kung d ko ba irereceive un package or no one will receive the package, mawawala sa floating balance ko un 5K na yan?..late ko n nbsa tong mga blogs..kinabhan kasi aq nun cnbi nilang mgrereflct sa account ko. nakasend n dn aq ng letter sa eastwetbank pero sa mga nsba ko dito prng wala nmn nagwa ang eastwest!
ngaun lng nangyri un transaction so please baka may maggawa pa aq
To darkangel
Now lng aq nakareceived ng call from GUIDELINK and huli na nun nabasa ko mga blogs dito…kc kinabahan agd aq nun cnbi nilang mgrereflcect sa account ko..how come na magrereflect un ng d ko nmn bngay ung 3 digts sa back ng cc ko. and den after 5 days daw my mrereceive ako na package gling sa knila. d ba kung wala nmn irereceive, wala cla proof?
please help me..
ngsend n aq ng complaint sa eastwest. i think mgkksabwat cla kasi lht ng victims eastwest cc holder.
now lng un trnsction so baka mahahabol ko pa…please help me guys!
princessmile
@princess
Dont sign any approval slip and delivery slip when they deliver that package to you. Basta was kang magssign ng any form or paper. Ganyan na nangyari sakin. nung dineliver nila sakin ung package tinanggihan ko pero ngpumilit parin itong si harver tiu na pirmahan ko at irereverse nlang daw nya. tas nung after a month na tumawag ako saknya sabi nya valid naman daw un bakit daw irereverse. un after that I file a complain sa DTI and after holy week my sched for mediation but before that mediation eh nkikipagsetlle na sakin ang GUIDELINK na yan. tas un after a 2 months ska lang nareverse. I’m willing to help you guys! Ayaw ko din maranasan nio ung naranasan kong hassle dati it took me 4 months to get my refund and hassle pa kasi nagfax ako ng doc sa HSBC and sa GUIDELINK..
Rai yung laman ng package yung mga gc ng ibat ibang skin care etc..mga hindi dikat tapos ang lalayo pa. Bwisit. Meron din insurance na nakalagay sa white paper. I forgot the name. Booklet ng list of establishment na pwede gamitin yung discounted card. Ang lalayo naamn walang kakwenta kwenta mga offer.Nakatago nga lang yung package ko eh,walang kwenta.kainis talaga. Hay makakarma din lahat ng taga guidelink.
same item from Metro Care ba? yung nasa pictures?
yeah..nakakausap q pa c harvey..masama tlga loob q kasi ilang ulit q cnabi na pag may babayaran i will not buy his idea…same tau…nagfloat din sa una and after nacredit na xa sa account q..kakainis..cge na..magsumbong tau..u can email me.. allen0321se@aim.com..indi kaya may sabwatan ang eastwest bank and ung guidelink…kasi ung frnd ng ofismate q ganun din nangyari eh..east west holder din…
@allen
Feeling ko nga rin…marami kasi puro EW holder…
I’m willing to help. I want to see the face of the Harvey Tiu! He even told me na hindi sila manloloko! For delicadeza hindi ako ngtaas ng boses kasi nasa office ako pag tumatawag sila! I think we can complain this thing sa isang congress or senator who can clearly author a bill or an act for our protection. kasi ang hirap na ganyan ung gngawa nila. Ngleleak ung mga cc details natin. Proper protection for subscriber of CC in the phils. grabe na po sila. This craziness should be stop immediately. They should have thier business in legal and good manner hindi ung ganito na nagbibigay sila ng hassle..
@ Rai nope from Guidelink same modus lang sila ng Metro care..
@ allen..possible nga magkasabwat sila..what’s the next step guys?
yeah..i think magkasabwat lang cla..kasi walang ibang card na naiinvolve so far..puro eastwest..and yung cust service ng east west parang wala namang gagawing action kahit magsend ka ng letter of dispute..dunno..still waiting for 45-60 days para sa result sabi east west..iparadyo na natin cla or TV..sa tulfo mas mabilis kasi phone conversation lang…
oo ipa tulfo nyo na ang mga taong walanghiya na yan. Mga manloloko…
Kung may kilala sana kayo sa NBI mas madali. Pero ok naman sa media. Nag email ako kay Tulfo, sabi ko imbestigahan yang guidelink na yan, kasi naloko rin ang misis ko nang mga hayop na yan. Sana makarma sila..hahah. Kaya lang wala pang reply sa email ko
I have a contact sa office assistant ng Asst Secretary ng DTI. Basta kung nasa tama tayo papanindigan natin to! I want to eradicate this scam para lahat wala ng mahahhasle
@raffy nacharge na din ba sa account mo? Sumulat din ako sa imbestigador, kaso wala pa reply. Magtulong tulong tayo para mapasara yung guidelink. Sabi nga ni allen puntahan na daw natin yung guidelink. Pero syempre dapat madami tayo nun at may kasama na tayo na tulfo o kung sino man.
pwede tau sabay sabay na pumunta sa guidelink…may friend aq pulis..or kahit cnong pulis cguro pwede natin isama pagpumunta tau dun..tumawag aq sa DTI..iimbestigahan daw nila..pero cmpre matagal pa un sa dami ng cases din nila..mas mabilis tlga kay tulfo..if u want punta tau sa station ni tulfo..im willing talga na ireklamo cla..dapat mawalan na cla ng work lahat sa panloloko nila saatin..
yes..pwede talaga..san ba located station ni tulfo allen? serch ko pa sa net yung landline nila. wait email ko sayo pag nakita ko na.
To all the victim
Nasearch ko na website ng tv5, pero wala contact number. search kayo sa google. official website of tv 5 type nyo. Then click Tv5 para sayo kapatid. Tapos click contact. Mag leave ng message don. Click To: Lagay Feedback. Nag message na din ako. at least di ba may kasama ko magreport. Pls. do it ASAP guys
Yung format nun ganito
TO: Lagay Feedback
Fist Name;
Last Name:
Email Address:
Subject: TUTOK TULFO nilagay ko
Message:
Hindi ko na inilaborate sabi ko basahin nalang blogs natin. Pero sulat na rin kayo sa kanila.
di pa nacharge kasi nga last feb lang yun, baka nxt billing pa, pero naka floating na yun sa cc. Ngayon nag send ako ng fax sa mga gago na yan sa guidelink para i kansel ang card nila, nagsend sila ng reply di na raw pwede ikansel kasi napirmahan na raw yung charge slip. Bakit di pwedeng ikansel? Kaya nga pinakakansel kasi napirmahan ang charge slip, bakit ipapakansel ko pa ba yun kung wala naman pinirmahan? Talagang malinaw na mga manloloko. Dapat yata yan ipatumba na lang, bayad tayo sa mga killer hahahah..Pero sigurado ako nxt billing papasok yan sa billing ng cc.
Sabi nung kausap ko sa Guidelink, hindi na daw pwede ipa-cancel kasi wala silang access sa courier. Kung gusto daw ipa-cancel, receive yung item tapos mag-fax ng cancellation letter indicating yung code na nasa package daw. Tanong ko paano pag di ko ni-receive, ang sabi nya hindi na talaga maka-cancel and mabi-bill pa rin daw ako; desisyon ko daw. Nung dumating, hindi ko talaga sya ni-receive. That was almost 3 weeks already. Last check ko, meron pa yung floating amount but that was last week pa…i’ll going to check uli kung nandoon pa…
same here raffy…..go ptaumba na yan mga yan….hehehehe
@raffy..tama ka…ganyan din cnabi sakin..sabi q nga eh kahit pa ginusto natin na orderin un, eh customers tau we have the right to cancel di ba..adik un..tatlong proofs pa cnasabi na di na daw pwede icanlce…machacharge ka niyan raffy..kasi yan mismo nangyari sakin..
promise, seryoso aq na pupuntahan q ung office nila..magdadala aq ng pulis..
Same din sa akin. I’ll ask harvey kung pwede icancel yung product pag hindi nagustuhan tapos nag yes sya. Tas nung nireciv ko na yung product. Imagine binigyan ako ng convert instolment form na xerox at expired pa. Tumawag ako sa cc ng eastwest, sabi sila lang raw may right na magbigay ng convert to instalment form by request ng client. how come da na nagkaroon ang guidlink ng ganun. Tapos tumawag uli ako kay harvey niraise ko yung concern na yun na bakit xerox sbi ba naman pinapahiya ko daw sya sa bangko at kung ano ano pa pinagsasabi.
Cge magset up tayo ng day allen tapos punta tayo sa ofis ng tulfo to report them. Hopefully madami sumama.
sakin di naman nakakapagsalita ng ganyan c harvey…ung irene na manager cguro ung nagsabi sakin na sinungalin daw aq..kasi sabi q marami ng naloko yan c harvey..bigyan q daw xa ng proof..sabi q no need…sabihin nio lang sakin kung kelan free day nio..punta tau dun..dapat madami tayo para di nila tau mapigilan..kakainis..
Ok..update nalang kita kung kelan. Baka naman dalwa lang tayo interesado na pumunt adon allen?hehe.
guys how about GUIDELINK MARKETING CORPORATION???? I think I’m also a victim on this scam…..bwisit na mga yan…dpt tlga jn mtigil na yan…..
hehhhe..basta..bahala na..ung iba na may reklamo po pwede sumabay samin..sayang naman po di ba ung amount na pinipilit nilang bayaran natin..cge na..wag po kayo matakot…kung di natin cla lalabanan marami clang mabibiktima..
hey! sama ako! victim din ako, infinity card! bwisit na scammer yan, wala pa ko napipirmahan na kahit ano kasi nagiba me ng address, may gusto sila ifax skin na documents na pipirmahan ko, ryt now, may floating s statement of account ko na 3950, tama nga kayo walang ginagawa ang ew about this. help me pls.. if i didn’t signed anything till next month mawawala ba ung nakafloat? thanks!
erica, tara lets sumbong na tayo kay tulfo… let’s end this na…
Hi erica, buti sayo 3950 lang. Yung iba 5998. Ibang company yan ah..hindi kaya nag-iiba iba lang sila ng company name? Well sa akin, I’m still waiting for may billing statement this March. Kahit di ka mag sign sasabihin sayo na nakacharge oa din yan. Pero much better not to sign at least wala silang proof.Tawag ka nalang sa call center ng eastwest bank to clarify the floating amount.
@valentine, haay naku yan nga ang unang una kong ginawa upon receiving my statement of account! nakakainis kasi naturingan silang call center agents na may tag na customer service specialist pero di nila matulungan mga client nila, sinasabi nila na wala na dw silang magagawa don because it is the conversation/transaction between me nd that stupid infinity! lam m yun parang it seems like kasabwat or siguro may commission ang bangko from them kaya nagagawa nila ibigay ang mga information ng cc holder nila na dpat confidential?… nakakainis d ba?! Sana karmahin and matigil na mga gumagawa nyan…
erica, magsumbong na tayo kay tulfo para may solution agad… mabilis kung sa kanya and mas maganda kung mas marami tayo
kahit ba 3950 lang yun still may money involvement pa din and di naman basta basta lang nakukuha yun pinaghhirapan din kaya nga ang hirap… infinity card corp ung skin, iba nga sya pero i think same lang dn sya sa metrocare, baka nga iniba lang ang name kasi baka madami ng complaints and nakakarating s knila or cguro madami na din silang nababasa about s knila so they changed their name… pero based on what i have read on this blog, same procedure din ang gnawa nila sakin, as in sobrang same yung details…
@erica
Erica,
Tama ka baka may sabwatan sila kaya, nakuha nilang ipamigay yung info natin. Actually nariaise ko na yang concern na yan sa CC specialist nila. I emailed them. As usual they denied it. They are not connected daw. Kasi sabi ko nga how come na nakuha nila yung info natin dapat confidential yun. I’m waitng for my billing statement ng march.I think na bill na sa akin yung sa Guidelink (infinity yung sayo) nagconvert to installment nalang ako. I pay it nalang..hopefully magamit ko nga yun or totoo yung mga nakalagay sa package nila. Bahala na yung karma sa kanila. For sure naman meron at meron yun doble pa ang balik.
hay i think same decision tau….i have to convert it nlng to installment….and pay 4 it..hopefully mgmit tlga natin…..yah ur ryt….
Hi! I’m feeling so bad now. ngayon ko lang kasi nakita tong blog na to. Too late. naloko na ako. nagpauto ako and signed the package. sabi kasi nung paolo diaz, it was just a pre-qualification requirement. nagtalo pa kami. pero bakit ang sa akin ang nadebit is 3,100++? i thought it was just a list of features pero hindi pla. I think kailangan na natin to ipaimbestigador. magtulungan tayo please. how to send my email sa inyo? thanks!
yah same feelin here archie….aq nman 5998…bd3p that’s a lot of money dn….hayzzzzzzz….naloko dn aq….how can we resolve this?..yah lets help each other….nabill n dn ung skn MARCH kains….
Hi archie, is that Guidelink Company too? If yes, yung akin nabill na for March. Eastwest bank holder ka din ba? I emailed them, kaso sabi nila it’s between the cardholder and the merchant yung usapan. So parang out sila don. Unless my proof of cancellation tayo na nakuha from the merchant. Tsaka sila magpapaprocess to dispute the amount.
Yup. Guidelink din. Scam talaga to dahil parehong pareho ang tactic nila. Eastwest bank holder din ako. you can reach me thru archie0raz@gmail.com
hi arhcie and Valentin trinidad :
Guidelink dn ung skn.yah scam tlga..I’m a Eastwest bank holder also..and un dn sbi nla skn, its between the merchant and the cardholder. . .ngpdla me ng cancellation letter but they reject it. . .how can we fought this kind of scam? d n b ntn mbbwi ung money ntn?
reach me also thru dhex09villanueva@yahoo.com
Cge ireport nalang natin sila sa tulfo or imbestigador. Lets set a date nalang. Sa lahat ng gusto magjoin pls.cooperate with us. Leave your emai add.thanks
ok join aq.dpat tlga maimbestigador na yan or tama ky tulfo…. dhex09villanueva@yahoo.com
tara na guys, let’s settle this… sama niyo ako… super tagal na nung akin, wala pa ring action sa lintik na infinity card na yan… here’s my email add: deedee_kyle32@yahoo.com
Biktima rin ako ng guidelinks / guidelink corporation / guidelink marketing Inc at ni Paolo Diaz , nagsearch ako sa net para makuha mga info sa kanila, eto naging useful link: http://www.recruitnet.ph/job/marketing-coordinator-ncr-jobs/763d2eab5659cba2
Dyan ko nakuha landline at adress ng admin nila 861 22 75
adress: Unit 102 Marbella 1 Bldg Roxas Blvd. Pasay City malapit sa lumang dfa
sabi ng eastwest bank my rights tyo na ipacancel yung floating charges at walang bayad yun ang sabi sakin
how can we cancel it?…I’ve try n dn….gmwa p q ng letter then nreject lang nla. . .
Yup i have that address also…and PAULO DIAZ dn ung nkausap q. . .
Naz i have the personal number of that Paulo Diaz.
Ako din nabiktima ng mga hayup na yan sa MCC ko nman chinarge ng mga tarantado 3950 agad yehey.com ang ginamit nila.. bale Infinity card nman ung ino offer mike villanueva ung name.. 4152587 ung number.. ang bilis nila magsalita na halos d mo maintindihan.. then bigla k nlng nila charge.. confirm ako ngaun sa MCC then andun nga nka floating.. block agad ni MCC ung card ko then pinagsusubmit ako ng letter of dispute.. nakakaalarma na tong ganitong modus na to dapat magtulungan taung lahat para matigil na at maparusahan tong mga siraulong mga to..
sa wakas! i’ve been monitoring the posts here, at ngayon lang ako nakakita ng katulad sa akin na case. thru yehey.com din ang ginamit na paraan ng pagnanakaw ng mga punyetang yan! hindi ako makasama sa mga nagyayaya pumunta sa opisina ng mga mandurugas na yun kasi nga iba ang ginamit na modus operandi sa akin. at mahirap mag pursue ng kaso na iba-iba ang agency na ginagamit. thing is, ang ginamit na name ng company ay First Wind International. or something like that. binaon ko na sa limot eh. but if may kapareho ako na ganun ang name, i am so willing to go. ang kakapal ng mga mukha. pinapakain sa pamilya ay galing sa nakaw. kahit ano pa sabihin nila, mga magnanakaw sila!
hi audie,
infinity card rin ba ung tumawag sau?!? mukhang 2011 lang sila ngsimula eh. bka nagpalit lang ng pangalan yang INFINITY CARD CORPORATION na yan…
btw, i was also a victim of the said merchant. bka pwede tau magtulong tulong mga bagong victim. on process ba ung complaint ko sa MCC eh.
napadala na ba sayo yung item? If hindi pa, don’t receive it kahit anong sabihin nila…
@romeo
yan din ung nang scam sa akin.. grabe.. nun naibigay ko ung details ng cc ko (tnga ko) tapos bgla my nagsalita sa akin na machine tapos sabi ko tawag ako for confirmation and then in the other day nagulat ako my pinadala sa akin.. nun binasa ko papel nakasulat dun ung mga charges.. dko pinirmahan nilagyan ko lang ng arrow kasi susulatan ko sana na dko accept ito and sabi nun courrier tawag daw ako dun sa merchant which is MIKE which is ang number is 4152587 tas sabi nya resib ko langd aw pero d daw yan charge agad tas installment daw.. pero ndi ko pa rin ni resib.. the other day tumawag ako sa banko nagulat ako my pumasok na 3950 from yehey.. i called infinity right away.. nakausap ko ung MIke at napaiyak ako sa sobrang inis tas sabi nya aayusin daw nya for about 1week ko pangungulit binigyan nya ako ng CREDIT MEMO pero dko sya inaway baka kasi lalo d ibigay and ni fax ko sa ewb so wait ko pa ng 45-60days pero naka hold na daw ung transaction na un. hope fully ma reverse
and take note bago nila binigay credit memo (for cancellation) kahit san department ako ni foforward) panghuli ung Cancellation department nila.. if you want guys.. il give those numnbersss kung sino un nabiktima ng infinity of yehey.com
naku, romeo, same case tayo pati yung name same na same… gumawa ako ng letter of dispute pero ayaw tanggapin ni eastwest kasi kelangan daw may manggaling daw from infinity… kalokohan nga kasi siyempre ayaw magbigay ni infinity ng letter… you like magsumbong na tayo kay tulfo?
@naz, nareciv mo ba yung package? kasi pag nareciv mo na andon yung address at contact # nila. Nareciv ko na yung akin, eto # na nakalagay 846-7295/8612213/telefax 846-7254.
So far yung mga latest na nabasa ko sa BLOG na ito. Guidelink ang victims.
GO Go magtulungan tayo GUYS.
Same # na binigay sa akin ng nakausap ko from Guidelink but different person.
Sa mga bagong victims, kung ipapadala palang sa inyo yung item don’t receive it kahit anong sabihin nila. Pa-block nyo na rin yung credit card nyo…
Last check ko, nawala na yung floating amount. Almost a month after I didn’t receive the package…hopefully hindi na nga babalik yun since block na yung card ko…
@rai, nagreflect ba yung amount sa statement of account m yung charges? kasi sakin nasa statement of account ko na sya and sb nung taga east west since nakacharge na dw sya di na dw considered as floating yun? pero as what i’ve said on my earlier post la pa me nassign na kahit ano from the merchant
wala parin dumarating na package sakin kya nagtataka din ako kasi 3-7 days daw.. 5days plang lumilipas kya pinapakiramdaman ko pa kung my dadating paba
hi guys..lets set a date..puntahan natin ung company na sabay sabay tayo..i can cooperate sa mga pulis na samahan tau..or ipatulfo na natin..alam na ni valntine ung email q..email mo nalang po aq sa decisions…
cge sasama po ako.. kelangan matigil na ung ganitong panloloko..
Infinity Card Marketing Corporation
Unit 305 Ramona building 146 Timog Avenue cor EDSA Kamuning Quezon City, Philippines
Tel No.: (632) 4891873, (632) 4120405
Email: info@infinitycard.biz
yan naman ang info ng tarantadong nambiktima skin..
mike villanueva ung name..
hi romeo.. mike villanueva rin ung nkausap ko. we have the same situation. march 25 rin sya tumawag sken. may i know the current status on this matter. we may help each other.
thanks!
April 14 ako na biktima nun mike villanueva.. pero kinukulit ko siya for the issuance of cancellation.. at binigay naman.. for about 2weeks kasama na holy week dun.. i have lots of numbers sa infinity..
ako rin, same na same yung info sa akin… and take note guys, pinuntahan ko pa sila sa office nila para isettle pero ayaw talaga nila… matitigas ang mga mukha nila… magsumbong na tayo kay tulfo guys… game?
For those hindi pa nerereceive yung package tama yung sabi ni Rai wag ireceive. Kasi kealangan nila ng 3 proof para mabill sa credit card eh. Una yung sa agent na nakausap, pangalawa yung sa manager pag nakausap at Pangatlo yung ipapareceive nila.
For those na nakareceive na ng package,lessoned learn for us. But much better pa din kung mapasara natin yun,to think na binabayaran na natin yung amount.
yah i agree…..all concerned citizens….we must do something…..
guys wat will i do i received na the convertion installment application form….? ??
@ romeo, sa infinity din ako navictim and its a real scam! may nabasa me dito na nagkaron sya ng infinity card pero when he tries it don sa mga cnasbing accredited ng infinity like s sm nrefuse dw ng mall ung card, d dw un valid…
@dex nrerefuse ba ng east west and dispute letter? bakit ba di nila magawang icancelled out to think na for sure sobrang dami n nilang nahhandle na complain regarding this issue… Last na tawag ko last march 23 sa east west nakipagtalo ako sbi ko kng di nyo naman bnbgay ang info nmin sana walang naloloko ang mga scammer… den and ang sb skin confidential nga dw ang personal info ntn. IMPOSIBLE d ba? alangan nmang hinulaan lang ng mga scammer na yan yung info ntn ang nagkakataon na tumama sila di ba? sobrang daming excuses! cnabi ko din na most of the victims ng mga gan2ng merchant me east west cardholder! sana lang sa mga taga east west na mismo ang gumawa ng action dhl pag nakarating pa 2 sa tulfo, madadamay pa ang name nila baka sumunod pa cla s banco filipino na mapaclose!!
@valentine, hanapin m yung isa sa mga nagpost dito regarding sa card na nareceive nya… di nya nagagamit… kunwari lang yung mga sponsored company nila! pinablock ko na yung card ko last march 23 and ayun gumastos pa tuloy ako ng 200 for card replacement…. kung 200 lang ok na yun kesa sa 3950 pero wala pa din dw kasiguruhan na maddelete yung 3950 iinventisgate pa dw un… usually dw kasi ang dispute letter ginagwa lang pag may mali e since na nagconfirm dw me over the fon legal charges dw un… i don’t know ang lam ko kasi tlaga need ng signature to acknowledge the document, sna may lawyer na makabasa nito and mahelp nya tayo.. lam ko pwede din tayo lumapit sa pao or public attorney’s office eh para mahelp nila tyo… this should be stop! suggestion lang, if u want pablock nyo na din ung card nyo pay for the replacement nlang dn kasi we’ll never know since nasa knila na ung pin ntn bka maswipe ult nila and magkaron ult ng charges on the next billing statement.
@erica
Hindi sya nagreflect. Hindi ko ni-receive yung pinadala nila tapos naka-float lng yung amount. Kagabi pag-check ko wala na yung floating amount hindi rin ako na-bill and that was almost a month after i didn’t accept item.
Kaya hindi dapat talaga i-accept yung padala nila kahit anong sbihin nila na charge pa rin khit hindi nyo kunin yung item.
@rai, buti di sayo hindi nagreflect, pano na yung sakin nagreflect sya sa statement of account ko kahit di ko naman nireceive! huhuhu!
buti di mo nereceive..kasi babalikan ka nila..un ung nangyari samin..harvey tiu and irene monticillo ung name nung dalawang nasa guidelink..@val, meron na ba reply ung sa tulfo?kahit cguro dun lang tau sa mga local AM stations pwede nila tau matulungan..dami na nilang victims…aq di q tlga babayaran un..and ayoko xang ipaconvert sa installment…bahala na cla…
@allen, ako din la ako balak bayaran yun! grabeh tlaga sila! ganong paraan ba nila gustong kumita sa pamamagitan ng panloloko? dpat sila ung mga bibitayin sa china eh!
erica, pno un ttkasan nlng ang eastwest? ? ?kc hnd n ntn bbyaran?
oo nga eh..di q alam kung bat ganun ung way nila magmarket…sapilitan..sabi ng guidelink, based daw sa usapan ung naging closure ng purchase..aynaku..cnu may kilala sainyo na attorney?
@ rai ang swerte mo hindi nagreflect at di nabill sayo.
@erika sabi kahit hindi ireceive magbibill pa din daw, kaya nga napilitan ako na ireceive kaya wether kunin mo yung product o hindi babayaran pa din
@allen di pa din nagrereply si tulfo.
@ valentine e bakit sbi m need nla 3 proof? wat if di nila macomplete ung 3 proof na yun which is yung ikatlo nga e ung signature or acknowledgemt signed by the cardholder?
@erica
Bakit na-bill syo kung hindi mo pa ni-receive? Kc usually di ba pag-credit card need ng signature ng holder dun sa slip na ipapadala sa bank (unless pinirmahan na nila!). Or no need for signature naman if online purchased but you will receive an email for confirmation…
Magsend ka kaya ng letter of dispute sa EW? Sabi kc nung nakausap ko na EWCS, huwag ko receive yung ipapadala ng Guidelink sinabi ko kc sa kanya na tingin ko scam. Then sabi nya if mgreflect pa rin, send daw ng letter of dispute then mgkakaroon ng investigation…then pina-block ko na rin yung card ko…
@erica, di kaya forge ung signature na ginawa sa slip mo?pwede mo sila kasuhan ng forgery..kakagigil mga masasamang tao na yan. masusunog kaluluwa nila sa empyerno.. ganung halaga lang pala ang buhay nila. mga sugo ng demonyo mga un. kagigil. nagtipid tuloy ako dahil sa panloloko nila.
East West Bank gets Philratings credit upgrade
Philippine Daily Inquirer
By: Doris Dumlao
MANILA, Philippines – Gotianun-led East West Bank has obtained an issuer credit rating to “Aa” from “A+” from local credit watcher Philippine Rating Services Copr.
The rating upgrade considered the bank’s sustained and strong earnings growth, tempered deposit growth rate, continued asset quality improvement and adequate capitalization, Philratings said in a press statement on Monday.
A company that is rated PRS Aa differs from the highest-rated corporates only to a small degree, and has a strong capacity to meet its financial commitments relative to that of other Philippine corporates.
nakakuha pa sila ng gantong rating despite of complaints that they are receiving?
ganun..cge..try natin ung sa radio na andito lng sa manila..
haha oo nga no? kabaligtaran naman ginagawa nila. Erica ang nakalagay sa NOTE: This document constitutes an agreement. Membership fees are not refundable on the third & final confirmation of the sales. Also please be reminded as mentiones during telephone conversation that we are not connected with any credit card company. Therefore, this package does not contain a credit card. Di refundable pa rin sayo kasi yung third % final confirmation yung pinapareceive nila. Tawagan mo kaya sila. Sabihin mo wala ka nerecieve kaya magbayad ka man refundable pa rin. Yun kasi nakalagay sa application form nila.
kelangan na natin kumilos pra maparusahan na ang dapat maparusahan.. sasama po ako sa inyo..
Hi guys! i was also victimized by this scam.
Last friday, March 25, may dumating sa shop namin and sinabi na kelangan ko daw pumirma kasi may package daw for me.
Talagang itinaon na maraming tao sa paligid para hindi ka na makatanggi na pumirma at nagmamadali pa sya.
The bad thing is nakapirma ako, huli na nung na-realize kong that was acharge slip.
I called EeastWest to clarify what just happened. They said nacharge na ko ng 5,999. 0% daw pag straight payment, pero aabot daw ng 10k pag installment ang bayad.
Gusto kong ipa cancel. Tumawag ako sa Guidelink, sabi sakin mag fax daw ako ng cancellation letter.
What to do guys?
Please help
Thanks…
@celine..magfax ka sa kanila ng cancellation..
lagi mo clang ifofollow up..ganyan cla eh..kasi aq nung nagfax aq binalikan lang aq na di q na daw pwede ipareverse un kasi based daw from our conversation and ung pagreceive q ng card, it means daw na nag aagree aqng maging member nila and to pay the amount..
guys, we need to take actions na..di na biro ginagawa nila..
look, lahat tau east west holder…
uu nga lhat tau eastwest cardholder…..d rin nla ggrant ung cancellation m, reject lng nla yan..charge kpa dn…grbe cla….
Yung mga cancellation letter nyo ba nilagyan nyo ng signature? diba pwede nilang gayahinn yun?
Guys ngagamit ba tlga ung card? ung mga benefits ng package. . .???syang nmn kc kng d mppkinabngan. . .
hi..nagreklamo na aq sa DTI and they called me back..they are scheduling for a mediation something..kung cnu gusto sumama sakin sa date na iisched nila , paki mail nalang aq ..allen0321se@aim.com or u can reply here..
magkakaroon kasi ng parang meeting personally with the guidelink..mas ok kung madami tau na magrereklamo sa DTI para mahold ung license nila to operate..kung cno po gusto magjoin sakin if ever, kindly email nalang..pagkakataon na natin to para ireklamo cla..
Nice 1 there….pra mlinawan na tau syang ung bnayad ntain eh…d nman ntn ngagamit….cge bro go aq jan…ym nlng or email me..bout the sched thanks…..
Guys, may isa pang scam.kahit sa mall nagkalat sila. bakit pumapayag ang malalaking mall na may lease ang mga scammers na ito. http://arpeelazaro.com/2009/09/18/philippine-prudential-life-scammers/
yah sapilitan yan….una my parang game lng yan bobolahin k ng libre games lng mgllaro k ng touch screen smthng na pwde ka daw mguwi na 1 honda car….tpos my knting briefing lng dw kng mgs2han dw ung offer nla pwde mgapply ok lng at least na endorse daw…pgpasok q b nmn and sbi q im not interested….tlgang aayw aq tantanan ng babae..khit 365 dw mgstart me mgipon..damn! gngwa q bnyaran q nlng 365 pra mkaals n q…bwisit n mga yan….spilitan…iwas kau don sa mga ngtatanong ng credit card sa malls…insurance yan….ingat ingat guyzzzzzzzzzz….
dhex, ako never ako nagbigay ng money kasi nga sa experience ko sa metrocare. tapos ang nakakapagtaka pa bakit kailangan ung araw na un wala na daw next time, sympre kung magiinvest ka dapat alamin mo background ng company na pagiinvesan mo diba? ginagawa nila mga tanga ang tao. nag-OO lang ako na may credit card ako para mag Stop sila ng tanong kaso napahaba ung conversation namin.
korek lalo humaba ung conversation..kya q lng nman bnayaran kc nga pra tumahimik na..blak p nga 6k dw..sbi q tmigil xa..tpos sapilitan na tlga..ngppsign na xa ng kung ano2…d q xa pnpncn at nbwisit p q ng mnager..sbi b nmn skn khit 1 lng dw b wla aq?bgyn nya daw aq piso sbi q pisuhin m muka m.iniinsulto m yta aq hehehe aun walk out ang mnager hahaha…tpos yw p dn tmigil ng girl..kya un no choice bnyaran q….tsk tsk 365 dn un syang….
nko nakaka sad naman kinunan ko pa naman husband ko ng additional card maybe mag kakaiba tayo ng acct. with them allen, kse me and my husband visited sa isang clinic wich is oky naman ang treatment saming ng husband ko. Tulad ng sinabi sakin ng kausap ko sa telepono.
guys!!! have u heard of express global? same din sila ng modus. Tatawagan ka sa phone at ooferan ng kung ano anong travel promo kuno tapos kunin ang credit card number mo. hindi kaya isa din eto sa mga scam company??? sa paranaque daw ang office nila. nagkunwari nalang akong busy sa tumawag sakin ang sabi ko tawagan nya ulit ako bukas. please any one who have encountered these? nag check ako sa net walang website. how true kaya ang sinasabi ng kausap ko?
tanong ko lang po kung talagang kelngan paba ng credit memo para macancel yung yung transaction? o pwede n yung hindi ako tumanggap o pumirma ng kahit n anung package o documents? nga pla napansin ko lng parang may nagpopost ng off topic na tungkol sa zodiac dto? di kya mga taga Guidelink o metrocare etc nagpopost nyan para magulo mga nagbabasa dito??
@anonymous, never heard yanf company na yan. Hidi ba nakuha credit # mo? At di mo ba sila inaccomodate? If not that’s good. ignore mo sila. Malamang scam yun.
@naz tama nagugulat nga ako out of the topic yung mga zodiac sign.Possible isa sa mga tauhan ng guidlink or metro care yung gumagawa nun. Oo kelangan pa ng credit memo to cancel the transacton SOP ng bank yun. Kung nakapagyes ka na sa kanila regarding sa inooffer nila thru phone, kahit hindi mo pa ireceive yung product, ichacharge ka pa din nila.That’s the sad thing. Kaya dapat maingat talaga pag nakikipag-usap sa phone. Wag lang oo ng oo.
update ko lang kayo. sa tagal nang paghihintay ko sa result nang investigation sa aking isinampang reklamo dun sa credit card charge ng punyetang fifth wind na yun, nag follow up na ako sa EWB thru email. ang sagot – it was ruled in favor of me. so meaning, i don’t have to pay the 3k++ na charge sa akin. yun lang. gusto ko sana ulit magka credit card kasi pinasara ko na yung EWB ko since nangyari yun. kaya lang nakakadala eh. baka maulit. at baka pag naulit, di na ako maligtas. baka magtagumpay na ang mga walanghiya. gusto ko sana i-wish na kunin na sila ni Lord. pero masyadong madali yun. so, sana tubuan na lang sila nang butlig na ubod nang kati sa dila at singit.
auie dude helo naman, pano po ginawa you para di ka makachargan? nag appear ba yung 3k++ before s statement m?
mga walang hiya cla..humanda lang cla..may oras cla sa karma..sana madesisyunan na yan ng DTI..
I was called by a certain person from Infinity Card Corporation. Dere-derecho siya ng explain na tipong dina ako makahirit pa. So hinayaan ko siya. Super haba ng sinasabi niya pero halos paulit ulit lang. Wala talaga silang sasabihin na babayaran. Ang sinasabi lang niya eh privilege yun. Good thing while she’s explaining napadpad ako dito sa site na to. After mga 30mins of her long talk, sabi ko di ako interested kaya wag na niya ipadala. Sagot niya saken,
“Huh? Dika interested?” **galit yung tono ng boses** tapos binagsakan niya ako ng phone.
Alam ko bawal yun pag sa call center. Good thing talaga nitanggihan ko.
Goodluck sa mga pinadalhan na. Sad thing lang ang bagal kumilos ng mga kinauukulan.
And btw, pansinin nyu yung extension ng website. dot(.) biz? Parang joke time lang.
hi guys!…know nyo ba kung sino itong ngpopost ng kung anu-ano?…nanggugulo lng…
natanggal ko na po ang mga spam.
@rai, no idea, badtrip nga eh walang kakwenta kwenta pinagpopost.kainis..grrr.
Sino ka man na nagpopost ng out of the topic GO TO HELL! Bwisit.
@valentine, natanggal na daw ni el pistolero…sana hindi na sya makapagpost…baka nga isa sa mga scammers…
@ el pistolero, help me naman po.. di ko kasi alam kung may laban pa ba ko, i’ve already sent dispute letter na kasi sa EWB, tpos pagtwag ko po before sa call center sb nga nareceive na yung letter ko nd mahhold na nga dw po ung 3950 na chinarge skin ng yehey.com while the investigation s still on going pero kanina lang wen i checked my outstanding balance over the phone para iconfirm kung di nga mag aappear sa next statement ko, namention pa dn ng operator, kasama pa din yung 3950, anu ba un… tpos i talked to one of their customer service rep sb they are trying to reach me dw last march 29 para sabihn na di mahhold ung charges ko kasi need ko dw ng proof of cancellation from the merchant e cnab ko na nga na ayaw magbgay ng merchant kasi nga syempre papayag ba nman ung mga yun na bnyaran na sila ng EWB tpos maggng bato pa? don’t know na what to do… =( haaay….
Hays kinakabahan aq bukas ko na malalaman kung machacharge na ung nakafloat na amount sa akin ng guidelink corp.wala po akong pinipirmahang package,araw araw ko rin tintawagan ang eastwest bank to check my account..wish ko lang sana tlga d pumasok ung amount n un…tnx sa mga post nio…sana manalo din ako…godbless po sa ating lahat…
@la dueña, you can check yung account mo through phone…once narinig mo sa voice message yung total amount charge sayo…malalaman mo na kung pumasok na talaga yung amount, hindi na lng sya floating…
@erica, sabi sa akin nung EWCS na nakausap ko send ng dispute letter if ng-reflect yung amount sa billing natin…then dapat habang under investigation pa sya, nakahold yung amount na yun pero hindi sya magkakaroon ng interest…
@ rai, lam mo ba yun din sinabi sakin nung isang agent na after ko masend ung dispute letter and after nila mareceive un magkakaron ng investigation den syempre kahit papano mejo naging ok ako and nakakahinga na ko ng maluwag den last week nag inquire ako ng balance through fon para maconfirm kng nakahold na nga un pero hndi pa dn! waaaahhh… parang pnapaikot ikot at pnapahirapan lang nila ako… huhuhu
@ rai ang swerte nyo naman nakahold yung amount na yun, sa main ni dhex nakacharge na talaga. Yung akin inistolment ko. Si dhex one time ata chinarge sa kanya. Pero ipapaconvert to installment nya din daw.Anyway, goodluck sa atin guyz sana matawagan na si allen ng DTI.
Yun ang sabi sa akin nung EWCS na nakausap ko kung sakali daw na ma-bill sa akin…but to my case kasi, nawala na lang yung floating amount after almost a month from the time that i didn’t accept the delivered item.
sakin din nawala na ung nakahold na amount..duno lang kung ibabalik nila un kasi di q cla mapoprovide ng credit memo…bahala na cla..magreklamo kau sa DTI..may hotline cla..ako nagreklamo..
@allen, maibabalik pa ba nila yun?…pina-block ko na kc yung card ko…sayo ba, existing pa rin yung card mo?..
@allen hindi mo ba nireciv yung product mo? kasi sa akin dati nawala yung floating ,2 weeks cguro yun. Tapos nung nareciv
ko yung product. Don totally nacharge na talaga ako.
nareceive q nga..den nagreklamo aq sa eastwest..so for investigation diba..so ganun, inalis muna nila habang nag iinvestigate daw..
good news sa lahat…may date na ng mediation between ako at ung guidelink..kung cnu gusto sumama reply kayo dito or sa email q..allen0321se@aim.com
DATE:APRIL 28,2011
VENUE: DTI NCR with MR. ALLOY CAAYAW
12th Floor Tramfalgar Plaza, 105 Acosta St. Makati City.
its our time para magkaharap tayo and ung guidelink na yan..sama kayo para mas madami tayo…
guys..kung hindi ako makasama, pwede bang pakisabi sa guidelink na mapupunta sila sa impyerno kasama ng mga taong pinapakain nila na galing sa nakaw.. grrrr…
hi.. ako rin na biktima ako ng infinity card, na blocked ko na rin ung card ko nd ngsend na rin ako ng letter dispute pro nka charge na tlga sken.. tumawag na rin ako sa infinity card and ayaw nila magbigay ng cancellation.. pinipilit nila tanggapin ko ung package ng hhintay pa cla ng agree ko pra maipadala na cnbi ko na indi ko ttanggpin yan… kapal ng mukha nila.. lahat ng biktima puro tiga eastwest kailangan eastwest rin ireklamo kc bkit nkklabas mga info ntin mga card holder.. sa mga nanloloko sna maicip nio na indi lhat ng nabbiktima nio my pera indi nio alam reason bkit my credit card isang tao indi lhat ginagmit sa kung ano ano lang sa tulad ko my magulang na may sakit and ginamit ko card pambayad dhil indi k kya maglabas ng cash dhil wla ako nun pinagiipunan ko pa pambayad dhil mahirap mangutang wla malapitan. tpos e2 ggwin nio mga anak kau ng demonyo.. allen gsto rin magreklamo sa dti….
hi joanne, nag aapear n ba sa billing mo ung amount for INFINITY? kelan ka nila chinarge?
ung saken kc ndecline n, tpos without any confirmation, prinocess nila uli last april 29, 2011.
hope we can all settle this issue. badtrip sila!
mam, anu no.nung infinity card..navicti ako ngayon na charge ako sa eastwest…hayy..thank you!
Allen resolved na case mo? Same thing lang din pala nangyari sa atin. Hope we can help others
@ rai..sabi sakin ng eastwest temporarily lang aalisin sa balance q ung amount, den if pagnaprove daw nila na valid ung transaction ibabalik daw ulit with interests!!garapalan diba..umasa cla..di aq magbabayad ng hindi q naman ginusto..
sama kayo Valentine sa april 28..pagkakataon na natin un..
@val nacharge nga aq,den after q magsend ng dispute letter tinanggal nila ung amount and yan ung reason nila…
guys, once nacancelled na nila ung transaction pachange na lang kau ng card or takutin niyo bank niyo na ipapaclose niyo na ung account tignan niyo iooffer sa iniyo na free na ung pachange card. para wala ng habol mga manloloko na un.
in-fairness naman sa narcv ko with GUIDELINK tinawagan ko at nag pa schedule directly sa Dentist at dalawa pa kami ng ofc-mate kong memberb with them libre nga tulad sa advise samin, ask ko din directly kung real na unlimited basta itawag lang for schedule mmm galing!… at naka schedule ako ule for the 2nd time. well ok naman kase wla kming ganitong benifits with our co. thats all.tnx share kolang po.
tlga?cge nga try q dn..thanks mel for the info…..
Guys, meron nanaman nanggugulo…hay naku…
That’s good allen may sched na..Hay..sana makasama ako.Hopefully payagan ako ng boss ko kasi 29 wala kami pasok. Pero gusto ko talga sumama..sayang yung 6k eh.
@mel..talaga totoo? good for you at nagagamit mo pala ang benifit ng guidelink. Natry mo na ba yug ibang offer asid from dentist?
el pistolero, valentine, dhex… eto po ung latest response sakin ng EW… =(
Thank you for bringing up this matter to our attention. We wish to inform you that we cannot cancel the said transaction because the acquiring bank of the merchant forwarded us a copy of the validity of the transaction. The easiest way to cancel the transaction is to coordinate with the merchant and ask for a cancellation letter or credit memo to facilitate the reversal of the transaction. Since you said that the merchant refuses to give you a cancellation letter or credit memo, the transaction will remain valid and charge on your account. However, you may create a letter of cancellation addressed to the merchant and you may provide us a copy of the cancellation letter that you’ve made but this will not guarantee the reversal of the transaction thus we will conduct an investigation of the transaction you are disputing. You can send your can your letter of cancellation to yehey at info@infinitycard.biz.
naku erica mlabo yan..gnyan din cnb smin eh tsk tsk….ngfax aq nreject nman ung letter q…tpos ngfax cla ng policy hayz….aun kya e2 suffer mgbyad…installment q nlng
observant.
Once signed ang transaction there are no other way to cancelled it not unless isa sa pinirmahan nyo ang option for cancellation,kung bubuno ka ng oran para puntahan ang merchant or Co. na nag debit nito para makiusap, yet still discretion padin ng Co. kung ikaw ay mapauunlakan sa iyong kahilingan.
Kung dahilan mo naman ay hindi mo nabasa or busy ka at tinangap nalang basta at pumirma, maaring ding wag mo ng asahan pang ikaw ay mapaunlakan na macansila pa ito.
Pag may mabigat kapang dahilan aside dun, tulad ng NILOKO ka kamo… yan ang kay-langan linawin at kung karapat dapat makansila dahil pag kakamali ng Company yun ang dapat mangyari.
Walang usapin na hindi naisaayos ng pag uusap, masasabing nakaka-alarma ang isang transaction kapag ito ay wala na sa address na ibinigay o wala nading abiso saan pa sila posibleng puntahan o tawagan yan ang maliwanag na lokohan.
Makatulong po sana o makapag bigay ng liwanag sa inyong lahat.
wala naman po sigurong may credit card na NO READ NO RIGHT!? odb ka-SAD naman yun.
oo. pero maraming tao ang manloloko at gagawin ang lahat para mapaikot ang utak nito.tatawag sila sa taong alam nilang super busy at magaalok ng kung ano-ano. feeling ko @no read no WRITE “right”??? duhhh at bankero isa kaung member ng mga manloloko.. pinapahina niyo ang loob ng mga nabiktima..
May napapansin ako sa mga bagong nagcocomment dto.. ang mga napapadpad kasi talaga dto sa blog nato ay mga nagreresearch na nabiktima ng credit card scam, nakakapagtaka lang yung mga bago dto sinasabi na may benefits at ok yung mga company na nirereklamo natin? pano kayo napunta sa blog na ito kung wala naman pla kayo reklamo at pakiramdam nyo hindi kayo biktima? Kung wala kayong naramdaman na naloko kayo magreresearch paba kayo tungkol sa credit card scams at magttyagang basahin ang mga mahabang usapan dto tungkol sa mga nirereklamo namin dito na guidelink / GuideLinks / guide link marketing corporation, metrocare, cityimits, infinity etc?
Sa tingin ko ang mga nagcocomment dto ng hindi nmn reklamo ay gusto lang gumawa ng paraan pra linisin ang madumi pangalan ng mga nabanggit kong kumpanya, pero kahit anung linis gawin nyo sa pngalan nyo madumi parin trabaho nyo yun ang tandaan nyo.. diba ang mga naguusap dito ay mga biktima ng credit card scams tulad ko? kaya magtataka talaga kayo sa mga nanggugulo lng sa mga usapan dito at pinapahina ang loob ng mga biktima.. para sa mga nagrereklamo wag kayo mawawalan ng pagasa.. ituloy natin ang ipinaglalaban natin dto at ipaalam sa lahat ng mga kakilala natin ang mga modus ng mga kumpanyang ito para wala na silang mabiktima.. walang susuko!
tama ka, marami nga akong nalilinis na mga spam. nakakainis.
Nakalimutan ko lang banggitin, para sa mga biktima na nanghihina ang loob.. kakatawag ko lng sa east-west at wala na ang floating charge sa akin.. tandaan nyo lang n wag kyo mawawalan ng pagasa.. tyagain nyo lang basahin ang blog na ito at mga comments dito..
Simplehan ko nlng para sa mga bagong biktima:
1) wag magpanic (sigurado ako mainit n mga ulo nyo)
2) basahin at i-analyse ang mga pinaguusapan sa blog n ito
3) magreport agad sa inyong credit card bank at ipablock or papalitan ang card nyo na nabiktima
4) WAG na WAG kayong pipirma ng kahit na anong dokumento
5) Gumawa ng dispute letter at pakinggan ang instructions ng bank nyo..
Maraming Salamat sa blog na ito.. malaking tulong tlga=)
naz,
salamat sa magandang salita.
tumutulong lang kami. 
@naz, tama ka sa sinabi mo. Ano reason nila para mgresearch ng tungkol sa mga company na ito at magbasa ng mga post kung hindi nman sila victim…at tama rin yung enumerated steps mo sa paghandle ng ganitong situation.
@bankero, once signed ang transaction. Meron dito na-bill na kahit wala pangpinipirmahan…hindi lang floating…
@no read no right (or write), phone lang transaction nito then papadala na lang sayo…di pwede open yung item hanggang di niri-receive.
hay! muntik na ako maloko ng infinity cadr na yan. kala nya cguro baguhan ako sa credit card. buti nalang i’ve learned this experience sa metrocare. GUYS wag na wag kayo 2mangap ng calls galing sa infinity. ang sabi ng kausap ko sa quezon city ang address nila
@naz, true..sakin din nawala pero im not sure kung nbabalik un..sabi ng isang agent na nakausap q sa EW, natanggal na daw..sabi naman ng isa temporary din lang daw..anyway,matanggal man or indi, ive already filed case sa DTI and sa april 28 na ung sched namin..
dapat matigil na pambibiktima..sana last na tong topic natin and puro positive feedback na..
@bankero, i know ur one of the employees or any way related ka sa mga scammer, dont wori, its up to u naman kung kaya ng konsensya nio na manloko ng tao and mabuhay sa pinaghirapan ng ibang tao..isipin nio yan..sana malulusog pa din katawan nio sa mga kinakain nio..
Hay…antagal kong hindi nakapagbasa..Dami na ngyari.. Anyway..allen sorry di ako makakasama. Kasi busy ako. Update mo nlang ako sa usapan nyo ng DTI. Goodluck friend. Sana may positvie outcome..
hi,
ask ko lang if i will still be charged the 5k amount? i just got the call from GUIDELINK a few minutes ago. i declined. they have my address and birthdate. is that enought info to charge the said amount on my credit card? i ddint give the billing adderss. i gave them the address where im presently at. i dont even have and eastwest account. i do have citibank as my credit. this is not limited to eastwest client. be carefull..
@Weng, sa akin kasi nakuha lahat ng information including account number (stupid lang). Pero para sure, check mo na rin. Try mo tumawag sa citibank para itanong kung may bagong activity yung card mo.
thanks rai. will do that. its unbelievable that its not limited to eastwest customers. im surprised on how they got my home phone, office number and address…
@Weng, actually its not limited to eastwest customers…if you will read all the messages you will also see other credit cards. Regarding with the informations, we are also wondering how they got it.
hi sir navictim din po akop anu po pede ko gawin? actually na charge na nila sa credit card ko huhuhu balak ko ng iTULFo cla.
sasama ako sa inyo sa DTI when ang punta nyo uli?
hi..galing aq kahapon sa DTI..and now show cla..so may 2nd mediation sa May 5 3pm..pag di cla nagpakita ulit, higher case na xa ilalagay ng DTI..ung alibi ng guidelink, nakaleave daw ung mag aattend ng mediation..duh?!
hehehe..anyway..im so happy lang na tlgang desidido and pursigido yung DTI sa case..tlgang nag follow up cla sakin and reminded me sa mga schedules…:)
hi.. ako rin na biktima ako ng infinity card, na blocked ko na rin ung card ko nd ngsend na rin ako ng letter dispute pro nka charge na tlga sken.. tumawag na rin ako sa infinity card and ayaw nila magbigay ng cancellation.. pinipilit nila tanggapin ko ung package ng hhintay pa cla ng agree ko pra maipadala na cnbi ko na indi ko ttanggpin yan… kapal ng mukha nila.. lahat ng biktima puro tiga eastwest kailangan eastwest rin ireklamo kc bkit nkklabas mga info ntin mga card holder.. sa mga nanloloko sna maicip nio na indi lhat ng nabbiktima nio my pera indi nio alam reason bkit my credit card isang tao indi lhat ginagmit sa kung ano ano lang sa tulad ko my magulang na may sakit and ginamit ko card pambayad dhil indi k kya maglabas ng cash dhil wla ako nun pinagiipunan ko pa pambayad dhil mahirap mangutang wla malapitan. tpos e2 ggwin nio mga anak kau ng demonyo.. allen gsto rin magreklamo sa dti….
Sayang d aq nkasam we have our meeting kc….anyway allen tlgang d cla sumipot?mgtago na cla….4 sure d cla titigilan ng dti…and higher case agad un kasi DTI n mgfile dn ng case….try q ds May 5, how was the discussion with DTI?
hi guys… thanks for all the post and comments.
i was also called by a mike villanueva, from infinity card corporation mga last week ng march. sobrang bilis din nia ngsalita, akala ko from masterbank/visa sya at nabigay ko lahat ng cc info ko for him to complete the transaction. ndecline ung transaction due to insufficient fund. tapos on the same day i already cancelled it at ngyes nmn si mike villanueva.
pero after kong magbayad nung april 28, 2011 ncharge agad nila ng april 29. that same day tumawag uli si mike villanueva to confirm the delivery pero sbi ko nacancel ko na yun, tapos nagyes uli sya. april 30 ko lang nalaman na ncharge nila account ko.
Hindi kya INFINITY CARD CORPORATION is the new name of METROCARE.tsaka me pending application din ako sa EASTWEST BANK, bka me agent nga n taga dun n ngdidisclose ng info dyan sa mga scammer na yan.
i haven’t receive the card pero i wonder kung ichacharge pa rin nila un. METROBANK pala credit card ko.
same tayo, infinity and mike villanueva. you could contact me at 09174847900 / 09223073332. i am already fixing mine.
hi el p or anyone,
can i have a copy or sample of dispute letter na ginamit nio before. i was also a victim of this credit card scam, un nga lang INFINITY CARD CORPORATION through yehey.com
Hope you can help me rin like other victim.
thanks!
Hello people..
yeah bukas ulit mediation..yun lang naman sabi sakin ng DTI..pag di sumipot higher case na..cla na magrereklamo dun sa GUIDELINK..anyway..bahala cla..sama kau sakin..sa makati ung address…
hi allen,
guidelink lang ba nirereklamo mo sa DTI? me alam ka ba kung me pending rin n reklamo for Metrocare and INFINITY CARD CORPORATION.
ngsubmit ka rin ba ng dispute letter sa credit card company mo? pwede ba makahingi ng copy/format?
thanks!
Hi Ariane,
Can I have you email address so I can send you sample of the dispute letter.
hi asia,
it’s iameslim_15@yahoo.com. me draft na ko. ichecheck ko lang.
thanks a lot. i’ll wait for your email
hi ariane ako rin pwde ba maghingi ng dispute letter na gnawa mo.. kung ok lng thank u.. jhoanne12301@yahoo.com
ako kanina lang pumunta yung courier ng guidelink nagmamadali may pinapipirmahan sa kin na application form nakapirma ako sa unang page pero nung napansin ko yung na may nakaattached na transaction slip na woth P5998, nagduda ako tinawagan ko yung carlos gutierez na bading na mabilis magsalita tpos kung ano ano mga sinabi sabi ko sa kanya na pagiisipan ko muna bago ko kunin yung inaalok sa kin ,ang problema na kapirma na ako dun sa unang page pero yung transaction slip hindi ko pinirmahan.machacharge kaya yun sa kin ?tinawagan ko na yung eastwest para inform magfax daw ako ng dispute letter.pero hindi ko ginawa ang sabi ko lang na tumawag lang ako para inform sila na wag iaprove yung trnsaction sa guidelink or else hindi ko babayaran lahat ng bill ko pag nacharge sa kin yun.tpos may ginawa akong isang mapangahas na bagay tignan ko kung uubra sa monday ko pa malalaman….email nyo ko kung gusto nyo malaman gagawin .
hood, gusto ko malaman kung anong mapangahas na bagay ang ginawa mo. though tapos na ang problema ko dyan kasi pina-cancel ko na yung credit card ko. at nag iisip pa rin ako na mag apply sa iba, pero…natatakot pa ako na maulit ulit yun. first time ko magka credit card kasi tas nangyari yun. wala pang isang taon sa akin yung card.
auieDude, ako pinapalitan ko na lang…actually wala pa rin 1 year yung card ko and first time din…ingat na lang ako sa mga makaka-usap ko.
mukang my bagong pangalan n gamit yang baklang yan, dati Paolo Diaz daw sya, gusto ko rin mlaman yung sinasabi mong mapangahas n ginawa mo..
hood, ako rin gusto kong malaman yang mapangahas na bagay na yan…
hi hood ako rin gsto ko malaman ung gnwa mo mapangahas.. dis is my email jhoanne12301@yahoo.com.. nkkastress na kc cla ung ews parang wla nmn cla gngwa dami nting nagrreklamo.. and ung sken indi ko pinadeliver ung package kc sbi ko indi ko kkunin yan at indi ko rin bbyaran yan.. pinablock ko na rin ung card ko thn nagsend uli sken ng card pro indi ko na pina activate wla nko ng gana sa eastwest na yan.. pls email me.. thank u
hi guys,
based on my experience and some researching. mas maganda kung fraud letter (instead na dispute letter) ang ibibigay sa bank, claiming that it was an unauthorized transaction. the burden of proof is now shouldered by the fraudulent merchant since purchased is done only by online transaction.
One more thing is that ang mag aappear sa account nio is yehey.com and not the company na inintroduce nila. this may be one valid ground, misrepresentation.
kapag dispute letter lang kase, they will just check the validity of transaction. kung nabigay nio lahat ng info sa kanila especially ung number sa likod ng card. your transaction may be considered valid. mahina laban nio.
but still, it will be better not to sign any document from them because they can use that against you. your signature confirm your authorization of purchase. mahihirapan sila kung wala kaung nasign kase your conversation with may not be really recorded. sabi lang nila un. di na sila gagastos for that. tsaka me law on wire tapping. kaya malabo ipaaccess yun on investigation.
hello..ok naman ung nagnyaring usapan…hehhee..im positive na magbibigay cla ng response though natangganl na sa billing q ung amount..ung akin lang kasi baka ibalik un..hehehe..anyway..wag kayo matakot magsumbong sa DTI..they are very accommodating..as in..
@ allen:
its anne. got the same dilemma. please let me know what other legal actions you’re taking. from our office, four of us were victims of this citylimits privilege card. Here is my eadd: ciller_anne@yahoo.com
any feedback will be appreciated. thank you.
hi anna…search mo sa internet yung number ng DTI NCR.. basta yung office nila is sa tramfalgar bldg sa makati..call ka sa kanila den tell dem the story. ireport mo sa kanila..after that ilolog yan ng DTI and they will call u for mediation. medyo matagal nga lang ung waing time pero tumatawag tlga cla…
@allen:
was the mediation good for one person only? or can we join as well with u? i think kung mas madami, that would be a strong evidence.
cguro u can join me kung may susunod pa na mediation..kasi if di cla nagfax sakin ng credit memo within 5 days, may mediation ulit kami sa may 23..
hi alle.. can u email me number dti. and gsto ko sumama sa dti gsto ko tinmag reklamo.. tnx jhoanne12301@yahoo.com thank u
GUIDE LINK VIP CARD, yan ang isa pang company na gumagawa netong MODUS nato. Unfortunately nakapirma nako at nakuha ko na ang walang kwentang package. After an hour sobrang doubtful ako sa transaction, so I searched online and found this post. They already have my details including the PIN at the back of my card…
Pinablock ko na card ko and I asked for any floating Transaction, they said meron daw 6,034.75 pero yung sa transaction slip ko ay 5,998. The Agent kept on saying wala daw machacharge at nasa Floating pa daw. Tumawag ako sa office nila (846-7302) sabi sakin magemail lang daw ako sa ‘info_guidelink@yahoo.com’ for cancellation. Paikot ikot yung agent, i kept asking if may charge na ba or wala SHE COULDN’T ANSWER a simple YES OR NO. Pero kanina lang she kept on saying wala right before I signed the damn transaction slip. I checked the documents and I saw that it states that na I have been agreed to be charged na. DAMN IT. THIS IS GOD DAMN FRAUD. Anyway, it’s already done, napablock ko na, and I’ve already sent the email to them, and I’ll call HSBC to check if the floating amount still gets in. If it does I’ll file a dispute and send a complain to DTI.
I’m an HSBC Card holder and here’s the dispute form link of HSBC.
http://www.hsbc.com.ph/1/PA_1_2_S5/content/philippines/personal/forms-documents/pdf/odf.pdf
hi edicarl, and the rest of the victims.. i am also a victim of this guidelink recently lang.. nareceive ko yung package last may 9.. and i already have a floating transaction of 3188 on my hsbc credit card.. di ko pa nacheck kung may mga transactions pa after may 9 until today since nakuha nila ung 3 digit pin at the back of my card.. i have my cc blocked today lang.. nalaman ko na scam yun when i called 9waves and asked about the discount guidelink is saying in their damn booklet.. and 9waves does not honor such vip card! bwisit! ngayon ko lang nabasa yung mga nakaposts dito.. sana gumuho ang building nila at di sila makalabas ng buhay.. uncontactable sila kanina.. sana wala na silang mabiktima pa.. i agree na baka nagpapalit palit nga lang sila ng company name..and yung agent di nya totoo name yun.. hannah kim yung tumawag sakin.. and yung package is parang sapilitan so better not to entertain na lang yung mga ganito.. weird lang because they know my name and direct line sa office.. banks should be very careful in securing customer information.. all resigned staff dapat walang info with them.. hay.. kahit magnakaw basta magkapera.. they are all evil!!! i am hoping mahuli na sila para matapos na to..
Hi Grace, did you file a dispute already? try calling your bank again if napost yung transaction. I’ll do that today as well and check if may floating pa. i’ve been calling their number walang nasagot tapos kanina lang busy. God Damn Guide Link yan. I hope they burn in hell.
hello people..sakin nawala yung transaction and binalik ulit ng east west..nagcall aq sa guidelink..here’s direct number 861-2213..call kayo jan..kung di madala sa DTI,its time sa tulfo naman ..goodluck gidelink..kung isa man kayo sa mga pumapasok sa blog na to just to play with us, think a million further.im not going to give even a single cent to u..pano kaya kayo nabubuhay?magnanakaw!
Bumalik yung transaction? nakakainit ng ulo to ah.. ano sabi ng eastwest tungkol sa investigation nila? ano daw reason nila kya binalik?
nascam ako today lang… ang blis nila after the conversation tumawag agad ako sa eastwest at nasa floating account na… since wala pa ko natatanggap na kahit ano, at wala akong pinipirmahan na kahit ano… pinablock ko din agad ung card ko…i already send the dispute letter to eastwest 45-60 days for investigation… wat po pwede ko gawin pls help me nman i have no plan to pay for that since hindi ko nman pinurchased un… grabe talaga guidelink ung naka scam skin… pls help me guys wat will i do…thanks
try mo tawag sa kanila, sabihin mo ngbagong isip mo…pag hindi pumayag, huwag mo iri-receive yung ipapadala nila. Huwag kang pipirma sa kahit na anong documents.
@ rai hi.. ung sken indi ko na pinadeliver.. ayaw nga nila ako bgyan ng cancel memo un kc sbi ewsbank hnggang ngyn nka float pa rin sa account ko under investigation nga eh 45-60days.. ask ko lng ano action gnwa mo? tnx help me pls.. guys nka stress cla .. tnx
@jhoanne, sa akin kasi ayaw din nila ipa-cancel, hindi daw pwede…and with or without receiving the package they can still charge me, so its my decision. When the item arrived, I didn’t accept it. I told the courier that it was already cancelled. Yung floating amount, nawala sya after almost a month…basta don’t receive yung package kahit anong sabihin nila…
yup..wag nio lang po ireceive package kasi un ung ginamit ng east west sakin kaya binalik ung amount..kasi daw nagsign aq dun as docs..anyway, tumawag aq sa guidelink..magsesend cla sakin ng credit memo pero may cancellation charge na 800+..grabe..puro cla pera..sabi q nga bat may cancellation charge eh di q naman ginusto na magpurchase nun..tsk..nakapending pa din case q sa DTI..
guys yung sakin kc hindi ko na pinadeliver call kc sila sken hindi nla mkita ung place.. sbi ko kc wag na deliver dhil indi ko accept ung package tpos pinipilit ng kausap ko tga infinity na bayad ko na raw yun sayang nman raw.. hay nkua sbi ko nga hindi ko bbyaran yan and isa pa wla ako sign na khit ano document sa knila. ni report ko na sa dti wait na lng ako sa respond ng dti. ok lng ba yun na hindi ko na pina deliver ung package?.. tnx
yeah ok na un…pag di mo naman daw inaccept maalis naman lang yung floating amount sa card mo..
Tumawag aq sa guidelink and sinabi q na cancel q ung transaction sabi nila kung may nkuha na daw ba kong package sabi q wala tpos sabi nila fax daw ng cancellation letter then finax q don kahapon sabi attn daw sa consultant tumawag aq today naforward na daw ung letter ko 7 days daw ung processing… Gnun ba talaga un?
GUYS HELP me nman sinabi sakin nung nangscam skin na kailangan ko daw may pay ng cancellation fee na 1,950 then ppdalan nila ko ng credit memo tpos gsto pa cash ung amount na yun… pls help me guys with your blog kung ano dpat ko gawin…
or wag aq mag pay since wala nman aq napipirmahan na kahit anong docs after a month mwawala na ba un sa floating account ko.??? help me po…
hi ace…pareho yan ng nangyari sakin..magpay daw aq ng cancellation fee..pero di aq nagbayad..tinuloy q reklamo sa DTI..galing aq dun and nakausap namin ng taga DTI ung guidelink..and yun, tinanggal nila pati cancellation fee…wag ka po pipirma ng kahit na anong docs telling u na may babayaran ka..ive waited almots 3months dun sa case q sa DTI..and atlast, nag fax na cla sakin ng credit memo with out cancellation charges..reklamo nio po cla..wag kau matakot..kung di nga lang hassle sa sched q, iaakyat q pa ung case hanggang sa magsara ung company nila..kaya lang aq lang mag isa complainant nun, dapat madami tayo…
@allen, salamat sa advice, hindi nman nila ipopost ung 5998 sa account q? kahit d q pansinin ung cancellation fee???
ang kinakaba ko din ksi baka bglang mapost na ung amount na un… mas madaming abala ang mangyayari…
hindi..as long as wala kang pinipirmahan maalis un dun..wag kang maniniwala pagsinabihan ka na kahit di mo irecieve un machacharge kapa din..wag ka maniwala dun, kasi gagamitin nila ung pinirmahan mo against u..ignore mo lang xa..den if ever macharge sau madali yan marereverse kasi wala clang makukuhang docs na pumirma ka..:)
hi, same thing happened to me. kanina lang umaga. I was talking to a girl then she said na may charge talaga..nabigay ko apat na cc details ko pero isa ang ang nagkaroon ng charge. i did not know na ichacharge nila yun sa card ko right after the conversation. citibank pa. i asked them to contact me if they are going to charge me sabi nila after two months from the receipt of the item. buti na lang tumawag citibank and they aked if i authorized the transaction and i said no. pero yung charge nakafloat na and sabi dispute ko daw. siyempre di ko na alam gagawin pero di ako nawalan ng pag-asa. the same day ginawa ko lahat ng paraan para madispute yung charge. tumawag ako sa babae na nakausap ko and nung sinabi ko na di authorized yun. sabi niya nagconfirm ako at sabi ebidensiya daw niya yung recording. binabaan pa niya ko ng telepono nagkaroon ako ng sarili kong investigation and i have found out na wala silang call recording. nakuha ko yung number ng manager from a truste source and nakausap ko manager. sinabi o kung ano yung naging discussion namin and she found out na nagsinungaling yung girl. sinabi ko rin na ayaw ko ng mareceive yung item. ayun para matapos ang discussion nireverse yung transcation. pero til now nakafloat pa rin yung transaction waiting for it to be removed. medyo understanding naman yung manager, yung girl na consultant lang ang nakakabadtrip kasi pilit ng pilit.
@allen, thank you sa advice malaking tulong talaga tong blog na to… sa lahat ng victims basahn nyo lang laht ng nakalagay dto para alam nyo wat ggawin nyo…
Hi. Just a while ago may tumwag sa akin regarding nga sa VIP discount card. Gosh! Buti na lang I did not give the correct CCV code of my credit card. This is a scam pala. hmm.. I told them to contact me tomorrow na lang ulit kasi I will double check pa my credit card. Sige since I know na that this is a scam I will not get the VIP discount card na yun. Thanks sa nagpost.
By the way, ask ko lang do you think ma-charge pa rin yung credit card ko even though I did not give the correct CCV (the last 3 digits at the back of my card) code?
@diane kung bngay mu ung number sa harap ng card po possible pa din na magfloat ung amoint na un sa card mu…
bad trip!! nareceive ko yung package. beware of this Infinity Marketing Corporation. Even the credit card companies di rin makakatulong.
kindly send me a tip please..thanx
@Alvin, ito yung summarize na ginawa ni naz ng dapat gawin sa ganitong situation:
Mababasa mo ito sa blog kung babasahin mo lahat….
1) wag magpanic (sigurado ako mainit n mga ulo nyo)
2) basahin at i-analyse ang mga pinaguusapan sa blog n ito
3) magreport agad sa inyong credit card bank at ipablock or papalitan ang card nyo na nabiktima
4) WAG na WAG kayong pipirma ng kahit na anong dokumento
5) Gumawa ng dispute letter at pakinggan ang instructions ng bank nyo..
sa mga na-credit scam or naloko ng agent ng GUIDELINK MKTG CORP. in the amount of 5998, ngreklamo b kyo sa opisina mismo nla located at roxas blvd pasay city? puntahan nyo cla s opisina…..kc isa rin ako s victim nla!!!! sbi sa akin ako lng dw ang ngreklamo sa knila!!! pinuntahan ko n opis nla dhil pinahihingi ako ng metrobank ko ng cncellation memo pra ma-reverse ang 5998!! Binigyan nla ako pro my bbyaran da me 1500 for cancellation at sinuli ko yong packages nla n walang kakwenta-kwenta!!!! Laking perwisyo rin nla s akin kc mg-1yer p lng ung card ko s metrobank….same procedure rin yong intrada s akin ni mr drew ramos last feb. 2011 me na-victim n binalewala ko lng…ska n me ngreklamo ng ma-charge s acct ko… ADVICE KO S INYO PUNTAHAN NYO CLA S OPIS don kyo mgreklamo kc galing n me don twice me pumunta!!! perwisyo tlaga cla sa atin…. sbi nga sa akin AKO lng ngreklamo s knila!!!!
hi! this is ara. i was victimized. coming from a 24hour duty , ginising ako ng dad ko na may call ako and eto nga. in short i was victimized. but after talking to the agent named kate lopez, i checked on the website got this thread in your blog. i was able to block my credit card but yes, there is already a transation na 3950 from yehey.com na pumasok and it’s said na floating daw. ang card ko ay bdo. they also asked me to make a letter of dispute and send it to them through fax. will do that. i will definitely not sign sa package. i will call the attention of the guards in pgh kung kinakailangan if they insist na magpasign. and even if they forge my signature, will bring this case for some legal actions. what do you think can i do now. sana mareverse ang 3950 ko. thank you.
hi ara. pareho tayo siguro ng company. hayy muntik ko na ibigay card info ko. kakatakot
same here Yehey.com din yung under ng FIfthwind company..
hi this is francis. muntik na ako mabiktima nyang infinity card (vip card. 50% daw sa lahat ng shopping malls etc.. tapos grabe pinilit akong um-oo. nung um-oo na ko. tnanong na yung exp date ng card ko. sinabi ko naman, pero sagot nya sakin, hawak mo ba sir, sige kunin mo na. nagkaron ako ng chance igoogle at nahanap ko tong blog na to. i wasn’t able to give my credit card info but my exp date. then naghung up na ko. sa tingin nyo ba,machacharge pa din yun sakin? thanks guys.
guys, i have been scammed rin by Infinity Card… what will i do? i tried to talk to them but matigas sila dahil valid daw yung transaction… i have asked an attorney na but wala rin nangyari kasi hindi sila natakot sa demand letter na pinadala… guys, what will i do na? nung october 2010 ko pa hinahanapan ng solution… actually, east west din yung credit card ko… until now, hindi binabayaran at sa sobrang inis ko, hindi na ako nagbabayad sa east west… pinapabayaan ko nlang… what can i do ba guys? thanks.
hi dedee..kung nabasa mo po ung mga unang post here, ung naging solution q lang jan is nung nagreklamo na aq sa DTI..sakin di pa natatanggal ung transaction pero ung credit memo binigay na sakin ng guidelink…im positive enough na maalis na ung transaction..if not, back to DTI ung case namin..
nagawa ko n lahat ng dapat ireklamo, wala ring nangyari sa reklamo ko. wala na rin ako magawa e kasi na charge na s account ko.mas maganda talaga nito mapa media yan para mag karon ng awareness ang mga tao at ang company na yun
@irene..browse ka sa taas nitong blog..may number aqng pinost para sa direct line ng DTI..hepful anf DTI..i assure u..:)
I got a call too from GUIDE LINK, I said to them where nila nakuha yung details ko and in what cc company din, they cannot say the bank name so I google it, they dont have website therefore I told them “pwede hindi na lang” yapus binagsakan ako ng phone. I didnt give any numbers of my cc, they just know my full name. And again somebody called here, it seems like dinidinig lang nila yung company name namin to check kaya the address ng company baka magpadala sila eh sabi ko ayoko eh. Tapus this morning, someone called and asking my me, so i said “speaking”, tapos binaba yung phone. Kabado me baka bawasan nila card ko..any exprerience like this..
huhu..ako din..busit na infinty card yan..tas nung tinawagan ko naka break lang.tas after an hour naka leave na daw ung agent ko..sabi ko nga sa eastwest ko.,pg di nila naayos..di ko na babayran cla…busit
Hi to all victim and almost victim of this VIP card scam. I just want to share my story. Last Tuesday June 14, 2011 someone called me with the name of Jackie Garcia, she introduced her self as a senior marketing consultant of FinAsia Global Marketing Services. She told that a sales agent will deliver my “Platinum VIP card” (Teka, hindi naman ako nag-apply neto ah). Eto na siguro ang mga bagong scammer/s, laos na ata ang Metro care. She said that I was referred by the bank. Just like the other scammers dinaan niya sa matatamis na salita, she said that I will get a major discounts from hotels, resorts, restaurant, flights, etc.. She asked for my address. dito naghinala na ako. I asked her “kala ko ba the bank referred me? diba dapat alam mo na ang address ko?” and her reply was “sir we are being monitored po kasi, I have to verify some information”. So I gave my address, then she asked for my full name. Binigay ko rin ang name ko. Eto ang pinaka kahinahinala, she asked me kung buong name ko ba ang nakasulat sa cc ko. Hindi ko nga sinagot. Eto pa, she knows my email address tinatanong pa kung ang mga numbers ba na nasa email add ko ay bday ko. I answered “no”. She didn’t asked for my cc number or last 3 digit number at the back of my card. The card cost is 3995, wala daw ako babayaran upon delivery of the card. Then 10 minutes after our conversation, someone knocked on our door. WOW that was fast, anjan na ang “Platinum VIP card”. Ang sales agent na sinasabi ni Jackie ay isa palang messenger na gusgusin at nakamotor. He hand me over the card and asking me to sign the receive form . I was about to sign na sana, but to my surprise the gusgusing sales agent pull out a terminal (the device where we swipe our cc when we purchase) and asking me to swipe my cc. I said to the gusgusing sales agent “teka, wala akong babayaran diba? bat ko i-swipe cc ko?”. Para lang daw katibayan na nareceive ko yung VIP card. I didn’t sign the receive form and didn’t swipe my card, mahirap na. The gusgusing sales agent called Jackie with his phone and asked me to talk with her. Jackie asked me if there’s problem or if have questions, baket ayaw ko daw i-receive. sinabi ko na lang na I can’t find my cc, nawawala. She asked me to give 100 pesos the gusgusing sales agent. I asked her, para saan? it’s for the reservation daw ng membership ko. It’s a very obvious scam but binigyan ko na lang ng 100 para umalis na. I called the bank a while ago, to check if I have floating charges. so far wala naman, but I will be monitoring this until I received my billing statement. Hindi ko pa sure If I’m a victim already. Here’s the website of FinAsia Global Marketing Service. http://finasiaglobal.net/ , the website looks legit. Pero mahirap na magtiwala.
I was scammed by finasia. Napacancel ko na ung card ko pero floating pa rin ung transaction. Sabi ng bank hindi nila macacancel ung transaction unless magagree ung merchant. I’m not even able to contact them anymore eh. WRONG NUMBER LAHAT UNG NASA CONTACT DETAILS NILA. pero i’m sure na details nila un. Nahanap ko sa archive ng sulit ung mga ads nila for credit card holders phising.
Di ko na alam ang gagawin ko. I was charged 4.9k. I need my money back
Hi sadface.
Try these numbers : 5533794, 5536997, 5533795.
I was also a victim of Finasia.
Hi Buracho. Its a good thing na hindi ka nagtiwala sa kanila. Nakakapagsisi talaga.
hi, have you used your platinum vip card at finasia? i really dont know y i bought this card.
(
buracho, how’s your finasia account now? buhay pa ba? may nag offer din sa akin now. they look legit. and i even tell them about this blog and comments. ang sabi lang nila, hindi ko pa naman daw na tatry ung services nila, saka by Oct pa ung actual payment. and i can use my VIP card by tomorrow already and if di ako naka avail ng discount, they can cancel my floating charge to my CC.
did you continue your FinAsia membership? so after more than a month of use, are they worth it?
please respond ASAP. thanks!
Hi Ardimaunahan, natuloy ka ba kumuha ng card sa Finasia?
pasensya na kung masyadong mahaba ang aking paglalahad. ibinuhos ko na talaga.
Hi,
I just wanna share lang… Somebody called me today with a name Carlos Guitterez, and I was a lil bit surprised when he found out about my family, personal details etc. etc.. to make the story short, I was so stupid providing him my credit cards info.. I even gave him that 3 digit code on the back of cc… Anyway, after we hung up, I checked if their company is legit and there I found this blog… I immediately checked and called my bank-RCBC bankard and I found out I have floating transaction amounting to 5,998. I told my bank agent that I didn’t honor this transaction from Guidelink. The agent told me that I have only 2 options and that is either touch base with the merchant and ask them to void the transaction or block my CC.. What I did, I called Guidelink and spoke to Carlos Guitterez again. I was at rage when I talked to him, but then he told me he will have it voided and will just wait for his call again… I was doubtful if he would really cancel the transaction or will he ever gonna call me back… after several minutes, he called me and said the transaction is now voided.. He even gave me a authorization code signifying the transaction was cancelled… I even appreciate his effort in doing this… I called RCBC if there was such thing as voided transaction or if it already reflected in their system today… unfortunately, i have to wait for 2-3 days if it is really cancelled and if that Carlos is telling me the truth. I am crossing and keeping my hopes up though… Praying that it will be voided hopefully… Will update you guys!
pano to mailaban sa HSBC kasi kakaiscam lang sakin this week please help
contact number ko
09208193038
montamondong@yahoo.com
pasend din ng ano dapat gawin
Carlos Gutirrez din ang pangalan ng tumawag nasaakin ung number
659 8472
Mr. Carlos Gutierrez
bading din na mabilis mag salita… at pwede bang matrace location ng number na yan sa mga telco?
59++ din nacharge sa akin di ko pa napipirmahan ung package kasi di ko tatanggapin sinabi ko na sakanila….
Hi Mon,
Up to now ba naka float pa din ung 5.998 sa credit card mo kahit ala ka sign na document? I talked to this carlos and sabi ko i void ung transaction which sabi nya na void na daw.. anu na update sa cc mo?
hindi pa din naka float pa din please help
Hi Mon,
Gaya nga ng sinabi mo, don’t receive any package that will come from Guidelink kahit ano pang sabihin nila. Ipa-block mo na rin yung credit card mo. Regarding sa amount (floating), naka-record talaga yun kahit wala ka pang niri-receive pero dapat floating lang.
Yung floating amount sa akin, nawala after almost one month after I didn’t receive the package.
Read the post of other victims, it really helps.
Salamat….sige ganun nalang gagawin ko…. oo nga floating pa din sya till now. Kapag dumating ung courier di ko papansin sabihin ko cancelled na ung transaction ko sa kanila sana after a month mawala din ung transaction sakin…. salamat… po kasi sabi sakin ng HSBC CSR liable daw ako bayaran un… kahit di ko natanggap ung package at kahit wala daw ako pinipirmahan ng charge slip….
sa tingin ko nga may mga CSR na kasama din sa mga ganun transaction
I called that Carlos again just now, he said that he cancelled my transaction na but as per checking sa RCBC ala pa memo from merchant. Why not call that Carlos again? He gave me their office address: Unit 102 Marbella 1, 223 Roxas Blvd. Pasay City near old DFA… His office address is 659-8472
@Ralph, buti guidelink cancelled your transaction. Followup mo sa kanila yung credit memo that they should forward to the bank kung wala pa rin.
Hi Rai,
As per Carlos, no need na daw pero when I called RCBC today, floating pa din daw and I can wait pa din after 5 days max kung na cancel talaga… If not, I-block ko card ko and aawayin ko ung Carlos…. Crossing my finger pa din…
Hi guys, I read the whole blog because just now I was contacted by a person from Guidelink named Harry Montesa. He did his usual sales talk. Since I just woke up, wala pa ako sa ulirat at binigay ko ung home at office address with my cellphone number and birth date. He even knows the first four digits of my CC Visa. I provided the whole card number with the expiration date and credit limit except for the last 3 digits at the back of my card. He is aware na may bago akong card with RCBC (Visa) since may RCBC (MC) na kasi ako for more than 1 year and I have a good credit standing. I asked so many questions with him regarding the company and any charges that will be incurred with my card and he told me the amount is P3250 and he clearly stated that it will be P170 per month for 24 months installment and it will start daw by August. Nagtaka na ako kasi around P135+ lang un if its 24 months. I tried searching yung company sa net and I saw this blog. I called the CC company and they told me wala naman daw ako floating amount and wala naman transaction na nag try mag push thru kahit declined. He even told me na kung gusto ko daw ng Citibank CC since may friend daw sya na taga Citibank or kung gusto ko daw magloan sa CitiSavings. WTF diba. Anyway, gusto ko kc malaman kung ma-chacharge yung CC ko even though wala yung CVN sa card and I know about the terminal thing? One good thing about the new card I received is I enrolled it with loan sa RCBC so walang credit limit available yun. I hope hindi sya ma charge in the future. I’m willing to testify sa mga ganitong kalokohan and I also wanted to know how our identities are being leaked out from the bank itself. Thanks! God Bless to all.. :p
Just to add sa story ko. I tried calling Guidelink on the number provided by Harry Montesa and it says it is not accessible at this time. When I read the blog, I saw the other number and called it immediately to cancel the VIP card that will be sent to me on Monday. Someone answered and only said “Hello” without stating any company name or the operators name since usually dapat ganun ang isang company. When the girl answered and I was looking for Harry Montesa I heard her saying “Baka tinawagan yung credit card company” and I told myself “ay scam ang mga bwiset!” I spoke to Harry and told him to cancel my subscription and he told me “Bakit naman sir?” sabi ko nlng “Basta.” then he said ok sir then he hanged up. Buti in the nick of time nakita ko tong blog na toh and did some action. I emailed RCBC about the matter and forced them to investigate and how come infos are being leaked. I spoke with a friend of mine and he told me ang mga companies talaga even telephone companies are selling mailing lists to other companies para mag offer ng kng ano ano. Kaya kung titignan mo, may cellphone line ka at kung ano anong loan ang offer pati mga insurance ang nagtetext sayo. Same with companies like Credit Card companies, they are selling mailing lists to other companies para mag offer sayo ng mga kng ano ano. Sa kasamaang palad guys wala pa daw law preventing them from selling mailing lists containing our info according dun sa friend ko ha kaya hanggang ngayon may ganito pa rin sa atin. I hope my information helped. Thanks again! God Bless Us All… :p
Mali yata email ko but I corrected it na..
+1.
Ako din last week lng, pero bago ako magkwento, may nabasa akong ad.
link: http://sulit.com.ph/2993365
click nyo lang ung “view inactive advertisement”
in case hindi allowed links dito eto un nilalaman ng ad nya.
S> LOCAL CREDIT CARD LEADS/INFO 1.50 PESO PER NAME
LEADS 1 – HARDCOPY
LEADS 2 – SOFTCOPY/PAPERLESS
(PERSONAL INFO, COMPANY INFO, CARD OWNED ETC ETC)
S>LOCAL CREDIT CARD INFO W/ (CARD NO. , EXPIRY, CVC ,)
(TXT ME FOR OTHER DETAILS)
FOR FASTER TRANSACTION TXT ME @ 09162661322/09063697254 – RALPH
No doubt ex or currently employed sa banko ‘tong gagong to na nagbebenta ng INFOs natin para sa PISO at 50 Centavos.
thanks to this blog.. nagkaroon ako ng idea na scam na pala ang narecieved ko na VIP card under Guidelink.. nagsend na ako sa office nila ng cancelation letter ko kay a pala wala man lang sila feedback for me.. hay bakit may mga ganitong tao manloloko.. hay sana di na talaga makasama sa bill ko..
Hi everyone!
Yang pesteng Guidelink rin ang bumiktima sakin eh..I also thought na taga-EW cla. So yun na nga, nkuha rin ang mga important information. Few minutes lang after we talked nung taga-Guidelink, nag-check ako sa EW at pasok na agad ang transaction!..So, tinawagan ko ulit yung taga-Guidelink and asked them to cancel it..Syempre, hndi ginawa. But she assured me na “I AM NOT OBLIGED TO PAY ANYTHING” daw. Inulit-ulit ko pa na “Sure ka? Eh nka-float na nga sa account ko!” So, explain nman ang bruha na floating palang yun, & again unless I received the package, wla daw akong babayaran.
This Sunday lang, eto na ang courier nila at sa bahay pa tlaga namin pumunta. Sabi ko, “Pasensya na brod, hindi ko ire-receive yan.. ” Ask nya ako kung bakit.. Sabi ko “Pinapa-cancel ko na ksi yan tapos dinala nyo pa rin dito”. “Alam ko na ang modus operandi nyo!” (bcoz of this blog).
Tapos tinawagan nya ang Admin ksi hindi nman daw sya papapuntahin sakin kung cancelled na. So, pagka-contact nya, he handed me his cellphone. Syempre, I clearly express to the person over the phone to consider the transaction Cancelled and I will not sign anything nor received any package. I was at rage na rin tlaga. Hindi ko na napigil, ewan kung namura ko pa sya or sinabihan ng masakit. Itong si courier, nagre-react din kung bakit ayaw ko tanggapin. Buti dumating yung boarder namin w/ my hipag, sabi sa akin “Ate, anu yan?” Sabi ko “Mga nangi-scam!”. So, pumasok lang sa gate namin yung mga hipag ko pero hindi nila ako iniwan. Habang kina-cancel (ewan kung totoo) nitong si courier ang transaction dun sa taga-Admin, nkiki-react ang courier kaya, pinalabas ko rin ng bahay ang asawa ko. Eh mtangkad hubby ko, pero medium built lang. Kaso hindi maamo ang mukha nya (hehe!), so lumarga na lang si courier. Kung alam lang nya na galing sa labahan ang asawa ko nun. Haha! Hindi ko talaga ni-received ang package.
Sabi sakin ng EW, I still have 8 banking days to wait kung mapo-post nga ang transaction nitong Guidelink. That’s the time na ipo-process nila yung ginawa kong Dispute Letter. I’m really hoping na mawala rin yun. Malampasan ko lang ito ipapa-cancel ko na rin ang cc ko sa kanila.
Kung may interested na mag-file ng complaint, count me in.
Thanks!
for those who complaint against Infinity Card Marketing, let’s go to Tulfo na… i am already fed up… i wanted to have a solution na… kahit sa mga hindi nabiktima ng Infinity… game guys?
shet nsam po ako ntataranta po ako>.nscam po ako ng finasia global nagtry po ako magbukas ng website nila pero blocked…east west bank din po gnamit ko installment and s katangahan may pinirmahan po ako>.panu ko po mpapacancel yung transaction? please help…
Hi, i was scammed din by finasia. Were you able to get back your money ?
Ako din, nascam. I hope I can get my money back.
please help us w/ my gf..,,na scam poh kme..trading ng net book,,ngbayad kme ng 13,000 peo wla na ung transaction,2days na ang nkakaraan!!..huhuhu..please help..
please help us w/ my gf..,,na scam poh kme..trading ng net book,,ngbayad kme ng 13,000 peo wla na ung transaction,2days na ang nkakaraan!!..huhuhu..please help..T_T
you can file a complaint sa DTI..mag-back read ka sa mga nag-post dito..
Victim din po ako ng guidelink DATI pero ngaun hndi n kz nkasurvive aq. June 28, 2011, nagstart ung floating amount sa cc q at pagtawag ko knina(july 14, 2011) sa eastwest, wala n daw nakafloat kea pinacancel q n ung card q at lakas ng loob ng csr n magtanong qng bkit q ipapacancel ung cc q, sabi q kz ung info ng mga cardgolders nila eh dinidisclose nila…at poor service p kz hnd parepareho sagot ng mga csr nila ….
Basta guys,wag kaung pipirma sa charge slip at qng d nyo nmn nbigay ung pin ng cc nyo khit d nyo n pblock ung cc nyo para d kau magastusan,sayang din ung 200 n replacement charge db?
Un lng…ingat nlng tau..dala n q magentertain ng fone calls.leksyon n sten to…
Chef are you sure hindi ka nacharge? Kasi ganyan din ako before nawala ung floating. Tapos bumalik din. Nacharge pa din ako. Nakasign na din ako ng document. Pero sabi ng csr at Guidlink mismo,kahit di ka nakasign ng doucment valid pa din yung transaction. Ichacharge ka pa din.
Valen, hnd tlg at hindi n q mchacharge kz cancelled n card q at my certificatiion p ko ng cancellation. d aq nkapagsign. wala kng maasahang mtinong sagot mula savmga pesteng csr ng eatwest. La qng ginastos khit magkno. d q nga pinablock card q eh
Latest update regarding my case: Nawala nga yung floating amount sa akin because I never signed any document from Guidelink. I also sent my Dispute Letter to EW bank twice via email..and I reiterated that I will NOT PAY ANY AMOUNT for that bogus transaction. Ayun, nawala..
Eto na, nagpa-change din ako ng credit card because they might use it again. I will be charged P200 daw for the new card. Okay na rin kesa 5998 diba.. I just received the card last week lang..Kanina, may tumawag na nman dito sa office, at regarding na naman daw sa privilege card. Again, her script was “Mam, na-received ninyo na po ba yung BAGO ninyong credit card?” Aba’t talagang may ahas rin sa loob ng East West bank.. Hindi pa nagtatagal sa akin yung card, alam na nitong mga sindikatong ito NA MAY BAGO AKONG CCARD! I bluntly told the person over the phone na “Wala pa akong nare-received na bago! Kasi pina-cancelled ko na yung card dahil sa mga katulad nyo!” Takang-taka sya, hindi nya alam ang next nyang sasabihin..kaya nagpa-alam na lang. Bwahaha!!
Grabe, East West Bank should check on their agents..malamang dini-disclose ng ibang agents ang mga personal information ng cardholders.
Ipapa-cut ko na itong pesteng EW credit card ko after ko i-settle yung P200. Leche cla pare-pareho!!
Obviously pare parehong modus ang ginawa ng Metrocare/Citlimits/Guidelink at kung ano ano pang pangalan ang ginagamit nila. Pero sa tingin ko nag papalitpalit sila ng company name para hindi mahuli ang style nila. Ganun din ang nangyari sa akin pinadalhan at nkareceived din ako ng package. Nagulat na lng ako na may nkacharge na 5998 sa CC bill ko. Tinawag ko kaagad sa CSR nila at gumawa ako ng dispute letter send it thru email. An exchange of emails with the bank’s CSR at iginiit ko ang karapatan ko bilang isang consumer na dapat nagconfirm sa akin ang eastwest bank if I authorized the transaction or not. Carbon copy ko ang Eastwest Bank sa email ko sa merchant na tanggalin ang unauthorized charge nila sa CC ko kasi hindi ko na macontact at lumipat na naman daw ng office address ang Metrocare na yan. Matagal ang dispute process ng bank then just this June 2011 natanggap ko ang bill ko sa eastwest bank at nakareflect doon na released na ang unauthorized charge nila sa akin. To confirm tumawag ako sa collection department ng eastwest bank at confirmed narelease na nga pero ang interest charge sa 5988 amounting to 1578.01 ay di naisama sa release so another file na naman daw ng request for dispute yon. abala talaga ang ginagawa ng bank at ng merchant na yan. Count me in if magfifile kayo complaint para mabigyan ng leksyon yang mga yan. Sobrang abala talaga.
JL pumirma ka ba at nireciv mo yung package?
yes.. pero tinanong ko sila kung bakit walang verification? kung pirma ko ba talaga ang nasa receiving nila? at ano ang proof nila na thats my signature? Nasaan ang protection nila sa credit card holder nila kung walang verification?
korek..grabe almost eastwest lahat ng biktima…i told eastwest na di ko na babayaran lahat hanggat di nila inaayos ung sa infinity na yan..and until now..wala pa din cla ginagwa…
thanks sa inyo at ngawan ko ng action agad yung pangloloko sakin ng guidelink na yan at nung HArris Pineda na consultant kuno nila nung june 22, 2011..eto yung number na iniwan nia sakin 8467266… same situation ang ngyari saken..after nung makausap ko sha ngcheck ako online at nabasa ko itong blog nio…dali dali akong tumawag sa HSBC ko at yun nga may floating na 5998 sa account ko… sinunod ko advice nio at pinablock ko agad yung card ko… then pinareplace ko sha ng bago ( 400 yun charge pero ok lng kesa gamitin nila yung account ko at mgcharge pa ulit… alam ko nmn katangahan yung ngawa ko ksi pati ccv code nabigay ko , later ko n nrealized n nabigay ko pati yun) so yun nga …july7 yung due date ng card ko … di din ako ngbayad muna kc around 2k na lng available balance ko eh kung ppasok yun eh di madedecline yung transaction kc kulang balance ko..yun ang inisip ko… khhit mgfinance charge pko wag lng mgbyad ng 5998 noh! everyday chinicheck ko online kung floating padin yung amount ( baka pumasok eh)…then dumating yung courier , di ko tlga nireceive sabi ko” manong, itinawag n ng bangko yan di ko irireceive yan pakisoli nlng sa kanila) then tumawag nga sken sa landline yung Harris Pineda at mega explain pa… sinabi pabablikin nia daw yung courier sabi ko wag na at di ko tlga irereceive..ngalit pa at nanakot n khit di ko ireceive papasok daw yung amount… sabi ko e di pumasok kung papasok pero di ko irireceive package nio… ayun n nga kakaantay ko july 15 nwala n yung floating at dumating na din new card ko from hsbc… KAYA GUYS INGAT KAU SA PAGBIBIGAY NG DETAILS SA CREDIT CARD NIO, NOW I’VE LEARNED MY LESSON THE HARD WAY..1 MONTH NA PANGANGAMBA YUN AT SERMON FROM MY HUSBAND… DI NADIN AKO NGEENTERTAIN NG OFFERS AT APPLICATION FROM ANY CARD… BETTER SAFE DI BA … TO THE OTHERS NA NALOKO SABI NG BANK REPRESENTATIVE —> KUNG WALA KANG BINILI (in short nireceive at pinirmahan) WALA KANG BABAYARAN….GOODLUCK SA LAHAT… SANA MAHULI N YANG SINDIKATO/SCAMMER NA YAN! F*CK U gUIDELINK~!!!!
possible ba na bumalik yung transaction at mgreflect saken?
KAYE victim din ako ng letcheng guidelink n yan.. eastwest cc ko after 1month din nawala floating sakin kasi wala ako nireciv at pinirmahan pero iinvestigate parin daw ng bank yan, sabi sakin noon 45-60 days investigation.. as of now mga 4 months n mula nung natanggal yung floating sakin at wala naman bumabalik na charge.. maging alisto k nlng bka gumawa pa ng ibang move yang kumpanyang yan para mapapirma ka.. pro sa tingin ko hindi n din babalik yan..
@rai: kmusta? nauna nawala yung floating mo kaysa sakin dati, wala nadin naman bumalik sayong charge hanggang ngaun dba?
@naz: mabuti naman. yap!…wala ng bumalik na charge. and pinapalitan ko na rin kasi yung card ko so iba na yung details…nag-iingat na nga ako ngayon…may tumawag nnaman kahapon pero ibang name ng company. todo tanggi talaga ako.
naz, tumawag saken yung guidelink na yan a week after ko mareceive eastwest cc ko..buti nalang pinagamit ko yung buong limit ko sa sister in law ko sa pagkuha ng installment na laptop kaya wala tlga balance yun kaya cguro tinarget nila yung hsbc ko… sa tingin ko taga EW yung nglalabas ng infos… sana nga wala ng babalik na charge.. ngpalit nmn na ako ng card kaya iba nadin details …
hi guys, biktima rin kmi ng scam, umabot kulang kulang 75,000 ang ngamit sa eastwest crdit card ng asawa ko nasa barko sya at US ang byahe nya pero ung dumating yung bill samin LONDON ang place kng san ginamit ang crd nya hindi nmin alam kng pano nangyari yun at ngaun under investigation pa ng EW ang nangyari, kinakabahan ako dahil baka pabayaran sa min yun ng bwisit na EASTWEST na yan, kng bkit kc di nila samin tinawag kaagad ng kasalukuyan na ginagamit ang crd nmin dahil sobrang laki na ng charge.
Your so lucky kaye at least di ka nacharge, Ako kasi ang tanga tanga ko talaga. February 2011 kasi ako naloko ng guidelink. Syempre di ko pa alam gagawin ko nun. Tsaka huli na nung nabasa ko yung mga blog dito. Till now binabayaran ko pa yung charge ng guidelink. Yun lang kasi nacharge pa din ako kahit di na enough yung balance ng cc ko. Nag over ako sa credit limit.
@valen di mo ba nitry gumawa ng dispute regarding sa transaction, kc yun sana una kong gagawin pero advice ng CSR ng hsbc antayin daw magreflect then tska pwede magfile ng dispute na hindi authorized yung transaction…pwedeng mangyari na byaran mo muna yung amount then ibabalik then ng bank yung binayad mo n amount once na maproved na unauthorized nga..im still praying na di na bumalik yung charge…
Kaye;
Gumawa ako ng letter kaso hindi naman pinansin ng EW. Hingi daw ako sa Guidleink, syempre hindi naman ako binigyan.. Ayun nagsawa ako mangulit kaya binayaran ko nalang. Ininstolment ko.
ako din nscam ng Guidelink si Nicole Rivera ang agent! nakafloat s eastwest ung 5998 na amt, kttwag ko lng sa office nla knna since yesterday tinakot ko n c nicole to either cancel out the transaction or else i would resort to legal actions, ayun pagtawag ko sbi nya naprocess n dw nya ung report na pinapacancel ko n ung card magfax lng ako ng letter for request of cancellation stating the reason. then I have to wait for 3 to 10 banking days sa monday mangungulit uli ako kahit puntahan ko pa cla sa office nla. plus tnanong ko sya regrdng cancellation fee sbi nya wala ako bbyaran, tingnan ntn kc over the phone lng nmn ang pinanghahawakan ko lng eh ung mga text messages nya na 370 as one time pymt lng ang bbyran ko as soon na mabill ako bgo nla iapply tska ung received the fax eh ung mga text ko s knya na nagveverify na un lng ang bbyaran ko, plus mghhntay lng ako bgo maglapse ang 10 days for the cancellation of the transaction. grabe tong mga to…pati ung credit card company ko..kung wla lng ako pending installment contract s mga yn cancel ko ung crd ko eh
@darkangel: hi, yang nicole rivera din na yan ang tumawag sa akin noon…sana maayos mo yung problem…pa-change ka na lang ng card para iba na yung details…
hi jhoanne, deedee and glaiza, if nabasa nyo po yung mga previous post ko, same situation po tayo, I’m also a victim of infinity card. Para po di kayo panghinaan ng loob, may good news po me, kasi last january po me nabiktima and when I read this blog tsaka ko lang nalaman na scam pala yun… I also did what the other bloggers instructed us to do… I also called the merchant and asked for the cancellation of my transaction since the card is not with me yet, pero nirefuse nila and nag reason out so what I did is I filed a dispute letter address to ew and ewb refuse my disputed transaction pero di po ako nagstop sa pangungulit sa east west bank, I kept on sending an email and replied that subject for investigation yung disputed transaction ko, although nagffloat sya dis past few months good thing is naging in favor nman po sakin ung result ng investigation… wag po kayo hhinto sa pangungulit sa ew, Ipaglaban nyo what you think is right, tawag din kayo sa hotline nila paulit ulit para malaman nila na hindi talaga biro na basta nalang maglabas ng ganun kalaking amount… sana nakatulong me…
hi erica. actually, kinukulit ko eastwest pero ayaw talaga nila. they are saying na nag-sign daw kasi ako kaya diapprove daw yung akin.
I am also facing the same kind of scam and I been doing all efforts to fight this scammers
I filed complaint in DTI against this and our mediation is set on August 2011
I have also seek the help and advice of Mr. Tulfo and gave an endorsement to NBI
I would be glad if you can join me on this fight
Allan (0910) 954.7355
Allan Sama ako sau! Ayaw ko na din na may magexperience pa ng mga sinapit natin kahit pa naresolved ung case ko.
hi allan. What is your merchant’s name and your cc? I wanted to join you also.
join poh ako sau.. eto poh number ko.. 09061511584, 09225696285
nkipagusap ako s atty sbi nya it doesn’t matter kht napirmahan mo ung chargeslip coz it’s just a mere acceptance of the package. for as long na nakapagpadala k ng cancellation request s merchant, inacknowledge nila ung rcpt ng request, den pdala dn ng dispute letter sa credit company bfore you file a complaint s DTI. maganda dn dw ung gnwa ko na pinaalam ko s letter ko na naviolate nla ang rights ko at i’m seeking legal actions na kung d nla icacancel ung card ni d ko p gnamit. actually nka float p lng 5998 sa akin. yoko igamble pa ung cnsbi ni nicole na 370 one time payment. ginulo ko ulit c nicole knna ipinaalam ko dn na may kausap na ako na atty, tinaray tarayan ko n dn, ayun in fairness nmn kung ano ung npagusapan nmn khpon halos gnun dn, wla ako bbyaran n kht ano tas 10 days dw ang pinakamatagal na ihihintay ko. pinakamabilis na ang 3 days. sbi ko cguraduhin nla na ipadala ng credit memo dahil hindi ako nagbibiro sa pagpafile ng kaso.kako ilalaban ko.
@rai, naawa lang kasi ako sa iba na ayw na maabala so nagbabayad na lang…sbi pla sa kin ni nicole ibalik ko lng dw ung package..ngaun sumagot na din ang eastwest sa emails ko. grabe ang scam ng mga yn.gusto ko nga iprint lht ng complaints dto s blog as attachments pra sa pagpafile ko ng kaso. d nmn ako cnbihan na hndi pde icancel, actually dali dali nagsabi c nicole na naireport n nya ung cancellation ko eh. wag lang nila ako lolokohin ulit at talagang susugurin ko cla sa opisina nila!
@ allan bkit d k b nakapagpacancel sa guidelink? nagreflect na ba sa bill mo ung amount?
@rai, naipablock ko na ung card ko last wednesday pa…tas dun ko tnxt yng nicole na idedemanda ko cla kpag d nla kinancel transaction ko, kinaumagahan walang tanung tanong yng nicole, snbi nya na naprocess n nya ung report na nagpapacancel ako. un n ung tym na nagsubmit ako ng formal cancellation letter sa knla at dispute letter s ew.
guys ilaban nyo yn.kc kumikita ang mga yn at namamayagpag kc iilan lng ang nagrereklamo. in d cse of nascamdin,d b nbyran nya?pero inilaban nya ang rights nya so nbgyan sya ng reversal!walang mangyayari kung puro posts lng ng grievances dto sa blog.act now! i hve joined allan in his pursuit for justice! if u hve questions ds is my number i would be glad to assist, txt nyo dn c allan, he is very helpful also, inilalaban nmn to. remember, nsa Diyos ang awa nasa Tao ang gawa…wag ntn iencourage ang wrong doings ng mga scammers nato. ds is my no. 09275071915
Tama! Naging biktima na din ako and I seek justice to this thing. Ngfile ako ng complain sa DTI kasi hopeless ung kaso sakanila sa Guidelink. and Thank God nagfavor sakin ang kaso. nareverse lahat sakin pati ung finance charge ko! Sama din ako kay Allan!
HI! nabiktima ako ng infinity card last week,.. ngayon ko lang nabasa tong blog… wala pa akong narereceive na package and kung dumating man un di ako pipirma. Pero nag reflect na sa account ko ung 3950. Pwede po ba makahingi sa inyo ng sample dispute letter?and if ever man na hindi ako mag email ng dispute letter at wala naman din akong pinirmahan mawawala po ba yung 3950 na naka charge ngaun sa credit card ko?? help po please!
jezz basta wag kang pipirma ng kahit ano okay? sa bangko ng cc mo ikaw humingi ng dispute letter.. pag meron parin nkacharge file a complain sa DTI
hi. we have the same case but yung sa akin, since nagusap kami na ipapadala lang niya yung details, i thought yung nireceive ko, yun lang talaga, yun pala transaction na pala kaya nakapirma ako. Bwisit nga e. Until now hinahabol ko pa rin sila. last October 2010 nangyari yung akin.
@Jezzzzz – kindly text allan (0910) 9547355…
hi! please help me up to now kc binabayaran ko parin yng citilimits na yan. “JAKE ROBLES” din ang nakausap ko nung time na yun. ngayon ko lang naread yng blog about dito. kala ko me lang ang victim. sobra talaga silang manloloko. puede p bang mabawi yng binabayaran ko. mag 1year narin akong nagsuffer sa 5,995 na hindi ko man lang napakinabangan. lahat ng pakiusap gnawa ko sa citilimits pati sa bdo pero wala parin. nacharge parin ako.. please help me f ano ba magandang gawin. tnx
someone called me up a while ago. from infinity card din. at first i thought affiliated sila sa credit card company or bank cos nabanggit nila ung visa. kaya naging maluwag ako sa pagbigay ng info… pero ipinagdiinan ko na hindi ako nagcoconfirm na mag aavail ng card nila. pano kasi gusto ko munang makita kung ano ung mga kasali na merchants, para sure na worth it ung 3950. nakakainis pa kasi nung kinoconfirm ko na hindi ako mabibill nun automatically, natatawa pa ung kausap ko. parang nangmomock.
pagbaba ng phone, i called up my issuing bank, and pinacheck ko kung accredited nga nila yung infinity, but they have never heard of it. and since i had disclosed my credit card info to the person who called me, inadvise ako ng bank na ireport as lost nalang ung card ko at magpareplace nalang. nung una hesitant ako, kasi magbabayad pa ng replacement fee, e karereplace ko lang ng card ko less tahn 2 mos ago dahil nanakawan ako. pero napag isip isip ko na that’s the best option kasi kesa forever akong matatakot na may ibang gagamit ng cc ko diba. so yun, hopefully, wala na talagang maibill sakin, since blocked na ang card ko. wag na rin sanang dumating ung package para wala na akong iisipin pa!
i hope banks can also act on this, kasi clients nila yung naaabala.
Do not entertain telemarketers! Most especially those offering discounts and freebies. Mga insurance agents yan! They engage themselves doing deceptive/misleading sales practices! Thank God I won! The pending item in my cc no longer exists. Nag try pa cla maningil ng cancellation fee dahil pumirma dw ako s chargeslip plus magrereflect daw sa bill ko yung Php 5998! ang kakapal ng mukha kala cguro nla di ako nag file ng complaint sa bank. Pahiya cla, dahil na advise na ako ng bank na cancelled na ang transaction. I don’t need a credit memo since floating palang ung transaction inasikaso ko na. I exerted effort to fight for my rights! BTW allan also got a credit memo. So guys, know your rights and fight for it, and of course BEWARE of these scumbags!!! they will definitely drain your patience as well as your wallet!
Warning!!! Travel discount privileges name Ace Valdez manloloko yan! galing din yan sa parehong Co. na manloloko nag iiba ng pangalan pag pinuntahan nyo yan sa ofc KALBO na mukhang BULDOG pero hindi yan humaharap, babae pinahaharap nya mukhang Chinese manloloko din yan! magaling din mag paikot ang babae, ibat ibang name binibigay.nila. IMPORTANTE pag napilit at binola kayo WAG IBIBIGAY CREDIT CARD sa messenger para SWIPE once delivered ang card nyo. mtagal ko ng sinusubaybayan ang gagong yan! napag alaman ko pa na ADICT kaya malakas ang loob manloko. babalitaan ko kayo sa movement nyan pati ang tunay na pangalan nya aalamin ko at kung makakakuha ako ng larawan para popost ko dito. sigurado ako nag babasa din yan ng blog.
To darkangel
Now lng aq nakareceived ng call from GUIDELINK and huli na nun nabasa ko mga blogs dito…kc kinabahan agd aq nun cnbi nilang mgrereflcect sa account ko..how come na magrereflect un ng d ko nmn bngay ung 3 digts sa back ng cc ko. and den after 5 days daw my mrereceive ako na package gling sa knila. d ba kung wala nmn irereceive, wala cla proof?
please help me..
ngsend n aq ng complaint sa eastwest. i think mgkksabwat cla kasi lht ng victims eastwest cc holder.
now lng un trnsction so baka mahahabol ko pa…please help me guys!
princessmile
pricess wag kang tanga! basta wala kang pinirmahan walang transaction. yung nakipag laban wd DTI napakadaming documento at pag papatunay na hindi sila aware or hnd sila ang pumirma ng transaction napaka hassle lalo na may work ang client dapat patunayan mo ang bintang mo sa DTI kundi ikaw ang may case.
Nakapirma ako ng approval slip cox that Harvey Tiu told me na irereverse daw un in due time. Pero nung walang nireverese eh nagfile na ako ng case sa DTI and subsequently won the case. I think kung karapatan mo at sa tingin mo naloko ka ng offer na ito, its your right to file a complain and let the authorities decide your case. It wont left you no harm just tell them all those thing happened and thier main fault which is Deception.
Hi Princessmile, I was been a victim of Guidelink and hindi ko tinigilan ang kasong ito hanggat hindi nila binalik ung refund ko. According to HSBC kasi dun sila ngcharge nung pinpirma nila sakin un eh mccharge nila ung pag meron sila ng card number mo, then ung name mo at ung address mo to which meron silang record lahat nun and they only have to do is to confrim ur card number. Worst thing was sa part ko nakuha nila lahat un without me na nacgonfirm nun. So conclusion, meron lahat sila nung details mo. The steps I’ve done was to file immediately complaints to CARD Issuing Bank, then sa DTI. DTI will file a mediation between you and GUIDELINK. pero ang gnawa ng Guidelink nung ngfile ang DTI saknila was sila na nakipagcoordinate sakin para daw wala an aberya sa part namin na pumunta pa ng DTI. It took me 4 months bago ko nabawi ung refund ko sa pakkipagtuos sa kanila. Kung may karapatan ka at sa tingin mo wala kang pagkakamali file a complaint to DTI immediately.
hi GLB. Can we ask for the assistance of your friend from DTI if ever magpa file n kmi ng complaint s DTI? plan kc nmin n magsama sama s isang complaint para mas madami…
HI GLB,
Makakahabol pa kaya ako pag nagfile sa DTI kasi,since late ko na nabasa yung mga blogs at naging bz ako kaya hindi ko na talaga inintindi yun. February ako nascam ng Guidleink (Si Harvey Tiu)Nacharge na yung 5998 sa cc ko, Ininstolment ko pa. Till now nga hindi ko pa natatapos bayaran eh. Kasi hindi naman pinansin ng eastwest yung dispute letter ko at ayaw naman ako bigyan ng Guidelink ng dispute letter nung mga panahong yun. In short napabayaan ko talaga. May habol pa kaya ako?
Hi valen. Try mo lang. Same situation tayo. February din ako naguyo ng harvey tiu na yan. He even told me hindi sila manloloko but they are. Lalong lalo na sya! Punta ka sa DTI NCR Complaint section tapos try mo sila kausapin then sabhin mo ung side mo. Wala mawawala sau kung hindi mo ittry! Might as well matukungan ka nila and malay mo marefund mo ung binayad mo. Kasi ako mga April narin ako nakapgfile dati gawa ng delay delay ng GUIDELINK na yan on my request for reversal. Nakatatak pa yung salitang binitiwan ni Harvey na “Kung gusto nio talaga magfile ng kaso magfile kau sir, hindi ako nanloloko” tas biglang kabig ng “Kung gusto nio sir irefund natin to but you have to pay 2500 refund fee for the packages”. By those parang wala silang inconsistensy so I seek advice from DTI mismo. Buti nlng may friend ako na may contact sa DTI Sec so walang naging hassle sakin dati. First week ng May may mediation na and before that nakipagareglo na sakin ung Guidelink kasi ayaw daw nila masira pangalan ng company nila.
hi.. ask ko lang din kung may pag asa pa mabawi ko yung P 3,450.00 na ni-charge sakin ngyon lang ng East West Bank.
Well ganto kasi nangyari. Last July 16, 2011 i got a call from est west bank and they inform me na may tatawag daw skin na magbibigay ng Privilege Card. Its free for all the new card holders. then after that my tumawag nga from The Fifthwind na kung okay lang daw nila ako bigyan ng privilege card where in I can have discounts sa mga Malls and Restaurant. Ang unang question ko sa kanya nung is “kung may babayaran ba ako?” ang sagot niya sa akin WALA daw ito daw ay free for 1 month. Then after 1 month tatawag sila ulit at tatanungin ako kung nagustuhan ko ba yung Card at ipagpapatuloy pa ito, tska lang ako ma-chacharge ng payment na 5,000.00 pesos yata. So I accept their offer kasi nga FREE daw. after that kunuha nia yung card number ko at ang verification number sa likod ng CC ko. after that i received another call galing naman sa YEHEY.COM nag Thank you lang sila akin at cnabi na ipapadala nila yung CARD after 1-2 weeks. Nareceived ko nga yung “YOU GOT IT” it comes with Dental Health Card at 1,500.00 na gift service certificate last July 29, 2011.
and yesterday nakita ko na yung billing ko ng EAST WEST CC ko. they charge me P3,450.00 pesos. Tumawag ako agad sa Customer Service nila ang sagot nila sa akin hindi nila alam yung YEHEY CORP. na yan!! and wala daw sila alam. Hindi ko na alm kung ano gagawin ko.. Sana matulungan nio ko. thanks
HI jane. File a complaint sa DTI. Its a clear manifestation na may deception na nangyari since sabi nga nila ung mga terms nila. File ka nlng ng complain before its too late.
Hi Guys! Just want to inform you.. Nakasakay ako ng taxi khapon when I heard on the radio about Ms. Jenny Obing’s complaint against Mr. Harris Pineda of Guidelink.. Naka-tune in ksi si Manong Driver sa DZBB yata, anchored by Mr. Gani Oro (time slot is around 1:00-2:00pm).. Although pababa na rin kasi ako kaya habang yung mkapal na mukhang Harris na yun ay naglilitanya pa ng kanyang scripted na excuses, binabara nman sya ni Mr. Gani Oro..sabi sa kanya “So, nanloloko kayo ng mga tao..particularly cardholders?!!”. Todo deny sya pero hindi rin sya pinapalusot ni Mr. Gani Oro at na-broadcast pa ang name ng may-ari ng Guidelink which is Ms. Shiela Domingo..
I suggest that we also contact the same radio station..pra magkaroon ng follow-up ang isyu na ito at ma-brought up na rin sa media ang sabwatan ng bogus merchant na Guidelink at ang palpak na service ng East West.
At least mabulabog silang pareho & get what they deserve!
sa wakas! dapat na talaga silang ma-expose ang kanilang panloloko. to the next level na talaga ang panloloko nila. kunwari pang may tatawag from the bank to inform them. hindi mo naman mave verify ang totoong identity ng caller na nagkukunwaring from your cc bank.
and to think that wala naman talaga yung sinasabi nilang discount sa malls and hotels. di ba misrepresentation yun? sana makulong silang lahat!
hi poh.. ako din poh nascam.. di ko poh alam kung pano ko mababawi ung pera kc npirmahan ko poh ung receiving nila.. GUidelink poh ung ng scam sa akin.. pls. help poh.. wala poh akong pambayad sa ganung halaga (5,998) at nag avail lang poh ako ng cc dahil sa father ko may sakit ppangsuporta poh sana sa gamot nya.. kya lang eto pa nangyari…
tumawag na poh ako sa eastwest bank and sabi nila kuha daw ako ng cancellation letter sa guidelilnk i tried to call guidelink (harris pineda ung nagcall sa akin) di ko na sila makontak..
please help poh.. kung magffile poh kau ng case sama poh ako.. contact me poh.. eto poh number ko.. 09225696285, 09061511584.. please poh tell me wat to do.. eto din poh email ko.. iheartu_mae@yahoo.com..
Hi Mae,
Same din nangyri sakn..Dastan diaz nmn ang kausap ko from guidelink corp. after the call knabahn tlaga aq ksi sbi mgrreflect nga daw sa billing ko un 5,998. tumaas talaga dugo ko ng bonggang bongga!..so i searched agd sa net kung my ganan company at nawindang aq kasi eto ngang page nato nbasa ko..so pinagtyagaan ko tlga bshin ung lht ng nkpost dito. kaloka kasi knina lng dumtng un messenger n mgppreceive daw ng package ..and dhil aware n aq and with the help pf donna na din, aun inunahan ko n cla..keso my tga admin p tnwagan ung messenger at kkausapn nga daw aq..ssbhn pa nilang FREe.. mga gago cla! may araw dn cla!..
sbi nya dhil daw d ko nireceive e mwwala daw un at aaucn nya pero wala pa dn aq tiwala hanggat d yun nwwala…super kaasar pa kasi i need to wait 15 days pa daw sbi ng EW….
i understand the feeling ng gnyan kaya better mgsama sama tau kasi kung d tau lalaban against them mas dadmi pang victims nila. contact me-09228329167
Mae,
File immediately a complaint sa DTI. Tell all the things na nangyari.. PM this page pag may mediation na kau para sasama kami. Tell them its a deceptive transaction and you demand that this payment should be reverse on your account. Please file asap para maaksyunan agad nila ito. okay. Tell us kung may mediation kau. Sasama kami.
hi…eastwest bank insist that di nila alam yung s scam about this..pinipilit nilang bayaran ko ung sa infinity na yan..kainis
naku, same case tayo… ayaw din ni eastwest tanggalin sa bill ko yung infinity… you could contact me para help ka namin… actually, nakausap ko si allan and dark angel about this one rin… para sabay tayo mag-ayos ng case natin… just pm me your contact number or cell number
glaiza, we will be having a meeting regarding this scam… do you want to join us? just give me your cell number… i’ll text you the details…
i already sent a dispute letter to the east west bank.. they reply na under investigation pa. which it takes 45-60 days.. Hindi ko alm kung anu magiging result. I called the yehey.com kanina nakausap ko si Joan Lopez she promise me to called me back for the investigation.. after that Mark Christian Chua called me from FIFTHWIND yun yung nanloko sakin na company under YEHEY.COM. Sabi nia under investigation pa daw sa part nila. Sabi ko sa kanya I have evidence na pd q ko din ipa-cancel yung card cause mali yung spelling na nkalagay sa card ko. Hindi ko alam kung anu magyayari,, hays
naku, under yehey din yung akin pero infinity card siya… we will be having a meeting regarding this one… do you want to join us? just leave your cell number so that we could text you..
here’s my contact number 09293758833
HI everyone, I was also a victim of INFINITY CARD corp na yan 2 days ago, same tactics, ang bilis magsalita, hindi ka papasalitain, pretending they are connected with the bank of some sort, offering a certain privilege, na free daw ang annual fee, etc. I specifically asked if may babayaran pa ko dito, neither did they mention any amount of 3950 before they ask for any cc details! I already blocked my card and filed a dispute request sa bank. Sana naman magbunga, stressed na stressed na ko sa nangyari sakin na toh! Anyone also experiencing the same, pls magtulungan tayo, gusto kong mapugsa itong mga panlolokong ito sa ating mga nagbabayad ng tama sa ating mga obligasyon! Hinding hindi ko hahayaan na makalagpas sila dito. Never ko siyang babayaran, buti nalang hindi ko tinanggap kanina yung courier at wala akong napirmahan.
hi gayle… we will be having a meeting regarding this scam… i was also a victim of infinity card… do you want to join us? i’ll get your cell number so thaat i could text you…
guys were planning to meet up lahat ng victim ng notorious scammers na to..so if you want txt nyo lng kmi ni allan para maitxt nmin kau kung kelan anong oras at saan. by the way, nka reklamo n s kn ang eastwest s BSP consumer affairs pano tinanggal nla ang float then all of a sudden nabill ako when in fact nablock na ung card ko pro nagpasok p dn cla ng amount. mukhang magkakampi mga hudas na to eh.
To All Victims:
I was once a victim of this scam just this month.
Just like what happened to most of victims here, my story started when I received a phone call from a guy.
I was able to read everything in this blog, and I must agree to somebody who mentioned that the conversation can be described as if you were hypnotized since after the caller talked for a very long and fast manner, you ended up like you agreed to the offer and seems like you don’t have any choice at all. In just split seconds after our conversation ended, I searched for their company name, and to my surprise, your story guys (posted in this blog) slapped into my face.
To warn others who might be prospective victim, or just recent victims, see details below for your protection:
1. The caller will pretend that they are accredited of SOME credit cards association here in the Philippines.
Again, I must agree that these people might be getting information from EAST WEST BANK because, with my case, when the caller asked me what is/are my credit card, I answered a different bank. To my surprise, he mentioned/asked: “Ano po ang pinaka recent na credit card nyo?” — And so I answered EAST WEST BANK. — How the hell will they know this? I just got my card a week ago. But from there, during the actual conversation, I’m still clueless that something is going on. I told the caller that I am still not using my card because I don’t have anything to purchase. And so the conversation continues.
2. The caller will gather information INDIRECTLY without you realizing they did:
The caller will ask for the following credit card information:
a. Card No. – The caller will mention the first 4 digits of your credit card, and will ask you to continue for the rest of the info. All my life, I thought that credit cards have unique number combinations and that as he mentions my card’s first 4 digits, I thought he was really from the bank and that he knew my card no.
3. How they steal the protection pin at the back of your card:
As we all know, the last 3 digits found at the back of our card is the most critical of all, where in it serves as the PIN of our card. How did they stole the info from me is that the trick question is:”May I know po if pang ilang batch po kayo ng na releasan ng credit card from your bank?” — Of course of all the people na ni re-releasan ng card, you will find your self answering na hindi mo alam. And so I did. Dito na papasok ang stealing of info where in they will say: “Ah ganon po ba? It’s in the back of your card, the last 3 digits”. — And with this, I was able to mention to them the #, not even thinking how critical it is nor remembered me thinking teka, PIN ko to ah.
And from there, BOOM. the amount that they will mention to you will be posted in your account. From the trend of the stories here, I noticed that they are using different amount schemes which I believe differ from each and everyone’s credit limit. This one of the information they will ask, if how much is your credit limit, how much is your available credit limit, and from there, I think they will decide on how much they are going to charge you.
They do this online during the actual conversation with the victims. There is this moment where in the caller will say that he will pass you to his Manager for a conversation for his manager to check whether you are the real owner of the card, and from there, you will hear a voice prompt but this doesn’t sound like a Manager/Person, instead it sounds like an automatic machine. Why do they do this? It’s because they are waiting for their transaction of purchasing via internet. You will notice that the machine talking is not even finished but the caller will say that it’s already ok. Because as soon as the transaction is successful then, they will say that it’s already ok.
Now what I did after talking to the caller:
1. Split seconds after my conversation with the caller, I had this feeling that something wrong happened. I searched for their company’s name and I found this blog.
2. Minutes after reading I called my bank and cancelled my card. I narrated the CSR what happened and that their initial advice was to call the merchant and asked to cancel it. And again by reading this page and realized that what happened to others was: 1) they cannot contact the merchant anymore 2) the merchant refuses to cancel the transaction 3) The merchant asked for cancellation fee , I did not waste my time going back to them. First thing on my mind is that since they were able to have all my card’s details, they can still use my card to any transaction and so, even if I will be charged for the new card, I didn’t care anymore of spending hundreds than allow them to use my remaining credit balance.
3. During my vacant time, I read this blog, to find out all the things that can help me and so the next idea that helped me from this blog was that NEVER TO RECEIVE ANY ITEM/S AND SIGN ANY DOCUMENT/S FROM THE MERCHANT ONCE THEY DELIVER THE PACKAGE. So I did.
4. 2 days after I reported my card to be blocked, I received my new card. Did call my bank and asked if there is still floating amount and said there is. Then I sent my dispute letter to them. I appreciate the support I got from my bank because even though the amount was not yet posted and that other’s advised is to send dispute letter IF the send amount was posted but then, even if it’s still a floating amount, they let me send the letter.
2 days after I faxed my letter to them, I was able to receive a call from my bank telling me that there is no floating amount to my account. And I was advised that if ever in the coming bills the said amount will be posted, I just need to resend my dispute letter for them to process.
After I received the said call, I checked my account particularly my available balance, and to my surprise, the original balance reflected. No more charge from this scam.
I’m still hoping that my problem is already ended with this. I learned a lot from this experience and I wanna share these to every one of you especially to those who might be future victims.
Realization: East West Bank is an institution I cannot trust. Planning to cancel my card soon. Never lose hope. If you are a new victim, focus, be alert and take time to read this page.
Thank you so much guys for sharing your experiences here. Actually, you saved me. Now I wanna be part of saving others.
And I believe that these company/institution/people will go somewhere to pay for everything they’ve done to innocent people.
Sorry for the long note. Also, I intended to discreet some information because I know this group is also reading this page. But to give some hints, the caller who called me is also mentioned in this page, same with the Company name and I was charged of same amount as some of the few victims here.
Lessons learned. Never be a victim again.
to iamasurvivor,cancel your card immediately. I too am a cardholder at EW. they even sent me a confirmation letter that the float amount is no longer existing and that the transaction has already been cancelled. Much to my surprise, the transaction was posted in the account number that was already blocked! In my understanding, once the account has been blocked it is already invalid. And from the way EW handled my complaint, it is very clear that they were covering up something. So, I referred the complaint to Bangko Sentral, if nothing happens w/in the span of 60 days I will file a case against the bank.
darkangel: the was able to give to them a different credit card where the amount was charged (buti nlng hndi East West ang ginamit ko dahil hndi pala iniintindi and mga complaints na ganito) , but I still need to monitor until such time I receive my next billing statement. As of this moment, I am quite at ease kahit papano kase bumalik na yung credit limit ko sa dapat tlga na amount (without charging me the scam product). Praying na sana wag na tlga ma charge.
same here darkangel.. I already told to them that I wont be paying anything that I know I didn’t purchase, their stupid they cant help me either of us. EAST WEST bank wasn’t my only Credit Card peo I know sila ang super walang KWENTA!!
how can i get a refund for my credit card? i am also a victim of this scam! please help me…
@ jane, that’s why I referred the complaint to BSP. I will make EW lyf a living hell. I will sue them, d n blengmgbyad ako sa abogado, preho cla ng guidelink na pupulutin s kangkungan! mga manloloko cla!akala cguro nla lht ng tao pumapayag magpaloko!
Hi everyone! ako din MUNTIK na maloko nitong GUIDELINK na ito, a certain Clyde Peralta called me, then sabi niya na nasa top100 daw nila ako na candidate for Gold VIP card na 50 off sa selected establishments etc. then he was asking me kung anu daw bang mga credit cards ang meron ako then i said Metrobank, then sabi niya kung pwede daw ba malaman kung kailan expiry date ng cc ko, then sabi ko ay nasa taas eh, then sabi nya ah nasa taas po ba? sabi ko “oo”, then sabi nya ah ganun po ba sige po tawagan ko nalang po kayo mamaya ule, sbi ku “ako nalang tatawag” then he gave his direct line, then sabi ko sa secretary ko to call that guy again and ask kung anu name ule nung company kasi hindi clear sa kin kanina but unfortunately busy ung line niya then dumating you time na siya na ung tumawag ule he was looking for me again, sabi ko sa secretary ko na “sabihin mo umalis na” tapos ang sabi daw tawagan ko daw siya bago mag 530 kasi aalis na daw siya. Then after that pinatawagan ko agad sa secretary ko, pinatanong ko na ule un name ng company so un nga GUIDELINK, then now nisearch ko sa net its a scam! so buti nalang talaga hindi aku pumayag.Im thanking the Lord kasi hindi Niya aku pinabayaan during our conversation pati si mommy ko sabi “tumigil ka na sa mga ganyan ganyan”.
–tip: kapag may tumatawag na someone from any company na nagooffer ng mga discounts or something, sabihin nyo nalang na “you’re not interested” and babaan niyo agad or kaya naman check niyo muna un company and DON’T YOU EVER GIVE DETAILS about your cc, like the expiry date, and the 3 digit code at the back of your cc KAHIT KANINO!
hi people..sori now nalang ulit aq nakavisit sa blog na to..
@dark angel and allan, im joining with u sa laban..tapos na ung mediation namin sa DTI and in favor naman sakin..ung prob ngaun is nagpalusot ung east west na lumampas daw aq sa period to re dispute d transaction..tinatawagan q ngaun ung guidelink kasi ung advice nila(EW) ung guidelink nalang magsend sa eastewest mismo ng credit adjustment to my account..please inform me kung anong next plans nio…di tayo titigil hanggat di mapasara yang Guidelink na yan..sobra na cla..my officemate was also a victim of them..
kindly email me sa active ad q..allen0321se@aim.com
may existing number pa ba kayo ng guidelink?di na kasi reachable yung number na binigay nila sakin..please let me know..:)
im also a victim of this scam.. pls send me the new number of guidelink..pls.?
un mga bnibgay nila d nmn mareach..dun pa lang panloloko na… ask ko lng kng nkareceive ka n ng package from them? ganan din nngyri skin pero wala aq nireceive n kht ano…den everyday aq ng eemail sa EW kc kht mag email k sa guidelink wala kang makukuha sagot sa knila…
bsta wag n wag ka mniniwala sa guidlelink sa kht anong ssbhn nila…
kahit malaman mo ang numbers, wala pa din mangyayari sau, parang ikaw pa ang nagmamakaawang magpa cancel s knla, when in fact karapatan mo nmn magpacancel. contact allan, he’ll tell you what to do
hay buhay nga naman!!!
Vip shopcard, when your membership activity qualifies for the elite upgrade, a system prompt will appear at the checkout counters. Once you have been informed by the cashier, you may then proceed to the shopcard booth for account verification. You should know how to use your vip card.
To all the complainants, if you really want to put an end to these scams and get a refund, You may text Allan or me at our posted numbers. Coordinate and Cooperate kasi walang mangyayari kung puro post lang tau ng sentiments ntn s blog. We have contacted the media and they were very much interested on our case. Mas malakas pa ang laban ntn kapag mas madami pa tau. Yung mga nki join sa amin, nagmeet up n kming lahat. Do coordinate with us immediately, tingnan natin ang tibay ng mga manlolokong yan!
may umeepal dto, affected ka neng???
@ donna sy, from what company are you? are you also a complainant? it seemed that you lecturing the bloggers here.
@ donna sy, from what company are you? are you also a complainant? it seemed that you are lecturing the bloggers here.
hey..Donna Sy, i wonder why you are imparting us those crap idea of yours, it is very evident that guidelink marketing corp., is a pit of scammers. victimizing card holders, which makes them parasites of the industry.
Hi allen;
Ganun pala nagnyari sayo, grabe naman yang eastwest at guidelink na yan talagang gusto lang kumita. Mga bwisit sila. Try mo tong # na to ng guidlink 846-72-74.
sino po pa po ang naloko ng fifthwind International?
i am also a victim of those assholes, piangtuturuan n nila ko na tumawag kung kani kanino sa company nila… 2 months na d p rn nila cancel ung transaction ko…
EW bank cardholder ka din?
hi good evening! im genie…kanina around 4pm some1 called me at the ofc named HARRY MONTESSA taga GUIDELINK INTERNATIONAL xa, i have 2 cards pero ung EW ininsist nia, kala q tlga totoo lhat pinagsasabi nia, mejo kinabahan nq kasi nabigay q ung last digit sa back ng card. then magccharge daw aq ng 3k+….same thing nagsearch aq regarding with this guidelink international, wala aq makita e2 rin nagaapear, binasa q lahat.. hayyyyy hinang hinang aq.. i called ew para ipablock ung cc q. may charge nga na 200 ok na un kesa sa 3000+… tomorrow i decided pupunta aq sa branch nila para icoordinate un.. isasama q bf kong police.
nasolve na ba lahat ng problem nyo? please advice me naman… gusto q rin magmeet tayong lahat. para ma stop na yang mga walang hiyang scammers na yan!!!!! nkakaasar!!!
sis did you ask EW kung may na charge na sa 3000+? kasi yung sa akin after ko mabigay yung digit sa back ng card ko same date and time din aq na charge.. as in on the spot
hello ms genie kindly txt allan @0915 969 78 07 or me, 0927 507 19 15, we are calling out the victims of card scams to join us. we are currently compiling the necessary evidences against these companies as well as the credit card providers. we will utilize all the evidences to put an end to these scams! please coordinate.
darkangel.. The fifthwind international investigation department called me.. sabi nia hindi daw na approved yung request for cancellation ko. binagit nia din tong blog na toh.. pd daw cia magsampa ng kaso… hahaha stupid scammers ang kakapal ng mukha.. Suzett Ramirez.. name nia.. hahah.. cnu tinakot mo? aq? so binabasa nio pla tong blog na toh!! well abuloy ko nlng sa inio yun.. I wont pay that!! mag sampa kayo ng kaso haharapin ko kayo mga PARASITES!!
sana cnabi mo ms jane hayes, cge tara sabay taung magsampa ng kaso
tawagan mo ulit, hamunin mo.bobo mga yn d b nla alam na no return no exchane policy eh bawal s consumer act??? i am still waiting for your email.
Me, I just receive a call from Guidelink just today at 4:00 in the afternoon, then pumasok agad ung 5,998 sa credit card ko ng 4:13pm, gosh ang bilis ni wala pa nga ako narecieve na kahit ano, then pagcheck ko nga ng email ayun scam pala,,,, hay naku, sa kagustuhan kong igrab ung 50% discount navictim naman ako,,,, But i called HSBC for help then un nga daw pag nagpost na xa sa bill ko, tawag ako for cancellation… Thank you HSBC….
Hi, I also have the same experience. Tinawagan ako ng taga Guidelink named Nygel 2weeks ago. Then ang dami nyang sinasabi to the point na dahil marami kang gagawin mapapa-ok ka na lang, but I insisted na tatanggapin ko un basta wala akong babayaran. Nagduda ako, paano kaya sila kikita? She also got my cc info.
After 2 weeks nadeliver sa office yung package (kanina lang yun around 3PM). I also signed the reciept na ginagamit pag may binili ka using cc. Tsineck ko yung package puro mga discount cards na same din ng inoofffer ng ibang establishments. Na-curious ako, when I checked on the internet, ni wala man lang silang site, then I saw this blog. Grabe! biglang kumulo ang dugo ko, then when I checked back the paper, may aggreement pala dun na I have to pay 3K+.
When I call back, si Nygel pa rin ang nakausap ko. Ang tagal ng conversation namin at dumating sa point na binabaligtad nya na ako. Recorded daw ang yung unang conversation namin na nag-aaggree ako sa offer nya. Too bad! After my conversation with Nygel, I called HSBC to inform about the situation, the best thing the cs advised is to changed the card which will cost P400 para hindi na ma-credit ung transaction. Ayaw ko na rin magbayad ng P400 kasi mejo mabigat din yun. Sa ngayon, naka-hold na yung account ko. Then I will permanently close it na lang kapag nabayaran ko na yung last balance ko.
Hayst! sana matigil na ang Guidelink na yan para wala ng mabiktima tulad natin
wait Ms. leyn, ganun b ang cnbi sau ng hsbc, u hve to block ur card para d macredit? in the first place u need to secure a credit memo because the amount will be posted in your account. They have already earmarked the amount from the time they got hold of your credit card number. I suggest that u file a case s dti then coordinate with allan and me on our posted numbers. We are currently gathering enough evidence pra magamit against s mga company na gumagamit ng deceptive marketing strategies. The media is very much interested.
hi again! jane… walang nacharge sa ew q kasi insufficient aq dun, so ang nangyari is, sa hsbc q pala nila aq chinarge which is di naman aq nag agree! ni hindi man lang nila ininform, kampante aq kasi ang alam q 148 lang available credit q dun sa hsbc q, my mom texted me na dumating na bill q s hsbc and xa ang nagsabi saken na tumaas credit limit q, so kinabahan nq..then i checked sa net nakita q may nkafloat na amount dun, tinwag q agad sa hsbc, un nga sa guide link nga un! nagreklamo aq sa kanila, ang sabi saken ng cs kelangan q makipag coordinate sa merchant para macancell un, so i did. i called back guidelink iba nakausap q kasi nga “DAW” di available si harry (consultant).. sabi nia nag agree daw aq sa, which is hindi nman talaga! galit na galit aq sa kanya! paulit ulit lang mga sinasabi niya! gang sinabi nia inform nia c harry para tawagan aq, nakausap q c harry same explanation din. so pinacancell q na “ok sige mam if un ang gusto nyo, magsubmit lang kau ng letter of cancellation pero wala pa taung assurance dun kasi nakapagbayad na kami, 3-6 days pa bago malaman ang result” nakakaasar diba?
then kanina dumating ung courier di q tlga nirecieve ung package. di nman aq kinulit. ang sinabi q lang is “kinancell q n yan di q na yan tatanggapin. alam na yan ni harry” umalis na xa..
mga walang hiya tlaga! kumukulo parin dugo q sa kanila! gggggggggggggrrrrrrrrrrrrrr!!!!!!!!!!!!!
magiingat kau.. wg kayong padadala sa kanila.
right.. there are all stupid! hope they suffer more than we are right now..
Just be carefull again and not to trust people who really dont know.. If I could only see them.. KAHIT ISANG SAPAK LANG SA MUKHA NILANG LAHAT OKAY NA KO!!! ABULOY NA NTN YUN SA KANILA..
GUYS just be careful!!
ms genie tanong ko lang kung pumasok pa din un naka float na charges syo nung hindi mo tinanggap un package? ako kc di ko pa narereceive pero balak ko din hindi na tanggapin kc chinarge na nila credit card ko e ang sabi nun nygel na kausap ko e sa nov pa. me time pa ko para isoli kung di ko magustuhan. sinungaling sila lahat.
well..been working in the bank for more than five years but still get scammed like all of you guys here..PHP5K+ was charged to me HSBC but prior to that, had the transaction cancelled with the ever brilliant GUIDELINK but no luck. I was wondering how did GUIDELINK got our info in the first place? Banks are the most secure place, placed with layers of complicated procedures to secure both the bank and clients but still things like info leakage still happens. Like my co-worker always say, charged to experience, proceeds will go to their abuloy.hehe.
will scan pertinents docs to attached to my DTI complaint something, hope everything will go my way, hope yours too.
hello mojo-jayjay. if u want you may coordinate with allan and me on our posted numbers, we are gathering enough evidence against the deceptive marketing strategies of these companies. we’ll be waiting for you.
was wondering if you guys will file a formal complaint to both scam companies?i think they sould be jailed for their wrong doings.oh well, what a prob they gave us..
@mojo jay-jay we are currently gathering evidences before filing a formal complaint pra malakas ang laban d b, so we need you to stand up and fight for your rights. Don’t worry may contact na tau gusto lng nmin matulungan dn ung iba kc grabe gwain ng mga merchants na ito. sanay clang lumamon at ipalamon sa pamilya nla ang galing sa panloloko. sa ngayon relax pa mga yan, tngnan ntn pg bumaha na ng reklamo, cla ang pupulutin sa kangkungan
gerald, hindi ko alam kung ano nangyari. ang ginawa ko, sinaran ko lang ang account ko sa EW. binayaran ko lahat ng charges (except yung charge ng buset na Got-it-all) and paid 200 for the “lost” card and another amount for closing the account. after 2 months i called them and asked what happened to my case. they said they ruled in my favor. yun lang.
iisa lang naman yang mga buset na yan. nag iiba-iba lang ng name. pero lahat sila pwede mong kasuhan ng fraud. sama ka kina dark angel kaya? its a good thing na may nangyayari ng hakbang against those scammers. ang kakapal ng mukha.
same tyo ng nakuhang card mr.. Got it all din sa akin.. kaso ayaw isara ng EW yun account ko hangat di ko nababayaran yun charge na yun sa akin
@specialside: ganun? nag send ka ng letter of dispute sa EW? pag may letter of dispute kasi, hino-hold nila yung charges until matapos ang “investigation.” pero ang sabi nga sa akin, if na prove na valid yung transaction, babayaran ko yung charge plus finance charges pa. bad trip. ni hindi mo nga alam kung paano sila nag i investigate eh.
nag send ako ng dispute letter kaso hinihingan ako ng Credit memo.. Tang inang Fifthwind International sabi di daw nila ako bibigayan.. Yun ng email ako sa EW I told them everything sabi ng EW under investigation pa nga daw. Pupuntahan ko na yung Fifthwind! Pag sasapakin ko na lahat sila para mkabawi ako!!
the thing with credit memo is, parang ibig sabihin ay it was a valid transaction but you want to cancel it. otherwise, bat ka hihingi ng cancellation eh fraudulent nga? may element of deceit – void ab initio daw yun. it was void from the start sabi ng prof ko.
@auieDude im still looking forward sa EW bank na ma-cancel yung transaction na yun.. If not I wont pay it..
this is jonathan mabesa,,,,pls paki cancel ng card ko,,,,, di ko kailangan ng vip card,,,,,pina cancel ko n yan kay mr carlos gutierrez,,,,,,,di ko gusto laman ng packages dahil di ko kilala ang mga company na nasa loob,,,im also working in a beauty industry kaya di ko kailangan ng mga discount daw pampaganda sa mga salon and spa…..di ko rin kailang ng free entrnace sa mga bar,,,,di ko gusto lahat pls paki cansel,,,
Ms. genie sori wasnt able to communicate with your,busy nung past days, nwei i am now finish dun s task q..nwei to all the victims of guidelink, infinity or any other of such company.Pls. cooperate we need you to be able to stop these scammers..please coordinate with me and Ms. Donna,tnx..
to all the other victims of this scam made by guidelink, infinity or if meron p ibang name ng bogus company,pls coordinate with us, with need more numbers pra ms mgng mlakas ung fight ntn againts those scammers..sori ms. genie i was not able to answer your call and msg, busy lng, now we can move forward to the agenda..kindly txt me or donna, also to others we need each others help..tnx
hello guys, pls coordinate we need you para makaganti tau. txt me- (donna)09275071915 or vlueiyce21 (allan)09159697807. madami png mabibiktima ang mga yn hnggt wlang kumikilos!
tama! sumama n kayo samen..see andami prn nila nabibiktima. GUYS PLEASE SAMA N KAYO MGANDANG GANTI SKNILA UN DB? MGPAPASKO MWAWALAN SILA TRABAHO? ISIPIN NIO NLNG MGA PERA NTEN ANG GAMIT NILA PRA SA NOCHE BUENA AT MEDIA NOCHE NILA..PAYAG B KAYO DUN HA??
hi allan and donna.. musta ang nilalakad nyo? nanghihingi ng cancellation fee ung guidelink worth 750, i refused sabi q ayoko.. sabi ng walang hiyang merchant bahala daw aq magchacharge pa din daw un sa acct q.. tatawag at tatawag daw parin aq sa kanila. bwisit sila! akala nila matatakot sa mga pinagsasasabi nila! papadala daw sila ng credit memo kaylangan q magbayad ng 750 cash at kailangan qng pumirma.. asa!!
allan its ok, nagusap na kami ni donna about it and nagsend na din aq ng complait letter sa kanya.. thank you sa inyo..
hello! na scam din ako ng nygel sylva na yan. sabi nya free tapos hiningi un 3 digits at the back of my credit card kc para daw maibigay un free na 3000 worth of gift check. nun binigay ko na me sinasabi na sya na sa nov pa papasok un 5998. sabi ko di ba free yan? tapos sabi nya pag dumating daw un package pwede ko nman ibalik kung ayaw ko para di ako ma charge. ngaun naisipan ko mag search kc parang duda ako na baka scam. tinawagan ko din metrobank at me naka float na nga daw na transaction na 5998. hindi daw pwede icancel kc ako daw nagbigay ng info. sabi ko nga niloko ako e kaya hinahabol ko hanggat nakafloat pa un e. di na daw pwede kahit pa block ko un card. pano gagawin ko para di matuloy un charge sa akin? di ko pa narereceive un item. Please help. Thanks.
Norvy
sa mga gsto tlg na gumanti s Guidelink n to, contact nio kmi..dark angel and allan posted their numbers here..nghahanap pa kami ng mkakasama pra malakas tayo..may contact n kmi s media..kya kng pede lang, wg tau puro post lang..wla mgagawa un kng hnd tau kikilos..kya please do coordinate with us – miyu
count me in… 09061511584
haist..dami n pala ngyari…ilang beses ko na kinausap ung eastwest bank about sa infinity na yan..at ang kakapal pa ng mukha to insist na wala daw nagrereklamo sa kanila about this..ako pa lang daw ang una,,, please count me in
09278502439
ganyan din sinabi sa akin ni infinity… kakainis sila…
ako rin nabiktima ngayon ng guidelink. i was called by harry montesa this afternoon. di ko akalain magtransact agad sila sa credit card ko, di kasi ako nag pay attention, yung alam nilang details ko eh nakapagtransact agad sila online even without the 3 digit security code. nagtataka din ako they know most of my credit card info kaya naging confident ako at first, san nila nakuha yun? after researching about guidelink, nagpa block and replace agad ako ng card ko pero nandun parin naka float ung transaction. ilalaban ko to. count me in 09152903212
@rom same tau si harry montessa din consultant ko.. mga walang hiya yung mga yun! until now, 24 days na floating parin ung transaction na un.. naaasar nq!
@genie nagfax nako ng cancellation letter para dun sa transaction as instructed nung sumagot sa phone na nakalimutan ko name (not harry) and nagconsult na rin ako sa hsbc about the transaction. hintayin ko daw mapost yung floating transaction at pwede ko pa iprotest then humingi ng confirmation sa merchant kung nacancel na yung transaction. wag ko rin daw ireceive yung package. tawagan ko ulit sila sa lunes about the cancellation. muntik nako makipagaway sa sumagot sa guidelink, tinaasan ako ng boses, sinabihan ko na kasi na scam sila kaya pinapacancel ko yung transaction. di ko sila tatantanan. papaupdate ko na rin credit card info ko dahil baket nagleak yun sa kanila in the first place? wala pako ginawang online transaction sa card ko dahil early this year ko lang kinuha to. Kinakabahan tuloy ako.
@rom nag fax na ako ng cancellation letter dun sa guidelink last sept 9 pa. nag fax din ako sa hsbc ng dispute letter.. as per guidelink wait daw ako ng 3 -6 days para malaman ung result. naghintay ako.. then after 6 days i called them back sabi 15days daw.. after 15 days nagfollow up ako.. di daw available harry so si marcus salasar nakausap ko.. inaaway ko na nga rin yun eh! sabi nia decline daw ung request ko, so need ko daw magbayad ng 750 na cancellation fee, cash daw un, may pupunta d2 sa office at kailangan kong pumirma. sabi ko ayoko at hindi ako pipirma ng kahit ano. ung package nila di ko di un nirecieve. so ngayon hinihintay ko kung magpopost yung amount na yun sa bill q next month. nakakabwsit talaga sila!
im sure ganyan din mangyayari sayo madedecline request mo, hihingan ka pa nila ng calcellation fee.. wag kang papayag!
@genie i will not pay a single cent to those bastards! naloko nila ako thinking they were legitimate since they hold some accurate info regarding my credit card info, they even know my first 8 digit credit card number pero di ko binigay yung 3 digit security number at sinabi ko dapat ko ba ibigay credit card number ko to kasi this is confidential. i was assuming connected nga sila sa hsbc but i was wrong. ang bilis ng transaction nila and they made it even without my signiture nor security number. i’m not confident na di nila ako sisingilin for a cancelled transaction kaya i’ll file a dispute with hsbc once this floating amount is posted and ask them how such fraudulent company hold such information about me. they will pay. i also contacted donna here and join their battle against guidelink.
hi,guys katatawag lang infinity sa akin ngayon and i said full na credit card ko d na pwede dagdagan ng credit,and they told me pwede naman daw cash on delivery or check so i told them check nlang,after i search the net heto nga nabasa ko so thanks kasi ngayon alam ko na scam lang lahat,i hope ma karma cla and then sana mabawi nyo mga pera nyo
el pistolero i just recently scammed last october 12, 2011. can you send me a tip? here is my e-mail adrress – pj_letraukz@yahoo.com. the company who offered me vip card is guidelink marketing corp. a “Nicole Rivera” called me and ask me if I have receive their card. Then she told me that it will be send by their courier by next week. then a one time payment of 5,998. before we end our phone call, i told them to cancel everything, she said that she will note it. then i called hsbc and ask if there is a purchase made by the guidelink, they said that there is one. again, please send me your tip. thanks
count me in sa paglaban sa guidelink na yan. here is my number 09282698544. and here is my e-mail pj_letraukz@yahoo.com.
Infinity, Guidelink and Fifthwind International are just one company… They been charging names and info.. almost everyday.. Just be carefull next time..
kung titingnan nyo ung mga accredited daw nlang companies etc., parepareho lang.. sm adavantage card? sa sm n lng aq kukuha at hindi s knila n worth 3950 noh..
the 3rd tym na tumawag ang infinity skin, nagpanggap xa from my bank kya dis tym successful ang joy lopez n un to charge me 3950.. pro nung may dumating bigla na card e high blood n agad aq, mas na-hb p q nung malaman qng c joy lopez ang may gawa.. buti n lng nung tumawag xa nung nagpanggap xa e nkatawg agad aq sa bank, un nga lng nakfloat n ung amount..
d q nereceived ang mga papers nla.. hanggat wla kaung pinipirmahang delivery receipt nla, d kau machcharge, nkafloat lng ung amount.. pag d kau pumirma walang maipapadala ang mga scammers n yan sa banks nyo.. and inform your bank n wla kaung pinirmahang khit anu.. magpaphoto copy din kau ng papers nla, ung wla p kaung pirma.. wag kau magppasindak s mga messengers nla, cla sindakin nyo by being in the presence of ur co-employees so that you have witnesses.. paalisin nyo, pag pinabalik nyo ung mama xa pa aayaw..
e2 nga pla ung bingay ng manong na number ng infinity nung sinabi qng tatawgan q n lng ung company nla, i dont know lng if true, d q p ntry i kol e, 4143057.. e2 pa, ung delivery receipt nla, hindi un BIR registered, no company name, no address, no tin/tax number which must be present for all documentary papers even DRs.. in other words, they maybe registered in SEC but tax evaders cla if true company cla, bka pede clang sampahan ng kaso sa BIR for having DRs that are not registered.. at no official receipt din cla dhil charge slips lang ang meron cla..
so what wll you do if nag float na ung amount then wala pa ung card? can hsbc still reverse it?
nope.. unless you can get a credit memo.. yun sa akin east west bank.. aq pa ang inuutusan humingi ng credit memo.. Gago pla cla eh.. Bibigyan ba ko ng PUTANG INANG FIFTHWIND INTERNATIONAL na yan eh SCAMMERS nga yun eh!!! MANLOLOKO NGA!! ngyon EASTWEST BANK Habulin nio ko.. Di ko babayaran yan!! HAHAHAHHA.. Just dont pay your Credit card.. hindi nmn ntin yun ginastos.. hayaan u cla MAGKAKASAGWAT yan.. MERRY X-MAS kay Mark Christian Chua, Suzett Ramirez, at ang PINAKA favorite ko C ms. JOAN LOPEZ!!! we never know baka last Christmas nio na toh.. !!! SEE YAH NI HELL FIFTHWIND INTERNATIONAL..
Bad trip talaga ang customer service ng eastwest. Talagang kelanngan ng proof of cancellation before doing any investagation. Kainis…
just don’t pay it..
Huhu nabiktima rin ako ng finasia. Jacob naman ang tumawag sa akin, 6 months ago na. I dont know what happened. He called and knew all these things about me and then I agreed to his offer (pakshet talaga) a few minutes later nakuha ko na card ko. After 6 months wala namang nacharge na iba sa card ko (HSBC ako) pero goddammit! kinailangan ko pa gwing installment ng 6 months yung lecheng 3995 na membership fee. Ang sabi ni Jacob pwede daw na installment ang byad pero pagdating ng billing statement, ay staright pala!!! matatapos ko na bayaran this december ang letseng membership fee na yan. huhu at dahil may interest rate yung hsbc pag nagstraight to installment ka, almost 5k din ang binyaran ko.. huhu marerefund ko pa ba to? ni ndi ko nga magamit yung card. Pag tumatawag kami sa mga establishments na nasa booklet nila, di daw cla affiliated sa FINASIA. I also called DTI at registered naman daw sila. I asked for a receipt pero wala silang binigay. huhuhu. panu ba ito!? 6 months na hirap sa bulsa dahil sa katangahan ko.. haaay.
Hi Ley. We had the same experience. Triny ko ipacancel yun card sa kanila pero hindi daw pwede kasi pumirma daw ako at nag agree sa terms and agreements. Nagtry ako pabook sa kanila pero mas mahal pa yun rate kaysa sa pag dumerecho ka sa hotel mismo. Ang tumawag sa akin ay Beatriz pangalan. pero one time pagsagot niya Jackie ang nasabi niyang name tapos binaba agad.
Ay maloka ka, nagemail ako sa finasia na gusto ko na ipacancel yung membership ko and the next day tumawag si Jacob Alvarez. At sinabing d daw pwede yun. Ang yabang pa at ang mga customers daw nila masya daw sa services nila. He kept on insisting that I use the card and book with them. I told him that I filed a complaint with DTI and haharapin daw nila ako. he even gave me the number of his manager Rachel (5533794) and tell her that I want to cancel my membership, pero same lang din daw ang sasabihin sa akin nung Rachel. I told him to just refund my money because I don’t trust them. Pero wala ren. Itry ko man daw. di ko marerefund pera ko. haay.. sana matulungan ako ni DTI. Never ko naman ginamit yang card at pag iveverify ko sa resort d daw nila alam ang FINASIA. I asked Jacob about that at ang sabi baka daw ndi nasabihan yung tagasgot ng phone. (Huwat!) magfile ka ren ng complaint lee! hehe para marefund naten pera naten! Consumer rights!! hehehehe
Hi Ley. Ako din ,Sabi pa nun Beatriz gawa daw ako ng letter bakit gusto ko ikancel tapos send ko daw sa manager nila, Rachel nga daw pangalan. After 10 working days daw result kasi 10 days pa daw evaluation nun. After 10 days, sabi di daw pwede icancel dahil nga daw pumirma ako.
Never ko din nagamit yun card dahil yun nga di daw sila affiliated. Nagtry ako pabook through FINASIA pero mas mataas pa yun rate kaysa pag dumerecho ka sa hotel. Tapos yun second time, hindi ako binalikan nun kausap ko re availability nun hotel na gusto ko. Nakakapagsisi talaga.
Ano pala sabi ng DTI sayo? Hindi pa ako nakakapagfile ng complaint sa DTI kasi yun nga last time na tumawag ako registered namn daw yun company. Last May ako naloko / nagpaloko sa Finasia. Pano ba process na ginawa mo? Please advise. Thank you.
Oo tama magcomplain tayo. Hindi lang para marefund pera natin kundi para na rin matigil na sila sa ginagawa nila.
Lee, online form yung complaint ko sa DTI kasi wala pa akong time para pumunta mismo sa office nila. I also reported the matter to HSBC and wala pang sumasagot sa akin. haay mukhang matatagalan pa. Maganda sana kung marami tayong mga nabiktima ng FINASIA na magfile ng complaint sa kanila para talaga malakas ang laban natin.
Nung May 5, 2011 ako naloko/nagpaloko. nung mismong araw na nkuha yung card ako nagpapacancel sa kanila pero ayaw nila. even now kasi daw lifetime membership naman daw yung VIP card nila. I asked Jacob kung bakit pag nagveverify ako sa mga hotel sa list nila eh di sila kilala, internal daw kasi yung arrangement nila with the resorts (ha?! pwede b namang hindi alam nung management yung arrangement nila with FINASIA?!) sobrand suspicious. Ang sabi nung Jacob, even if magfile ako ng complaint sa DTI, harapin man nila ako, ieexplain lang daw nila sa DTI yung process ng business nila at parang sila pa ang mananalo. buset diba.
Sa mga nagoyo ng FINASIA, let’s do something para ndi na sila makapangbiktima ng iba,
Sige, punta na lang din ako sa website ng DTI. Thanks Ley ha. Naku, pare pareho lang pala sinasabi nila. Ganyan din sabi sa akin. At parang ako lang yun hindi happy sa service ng FINASIA.
Oo nga e. Hindi na kasi nagreply yun mga nagpost dito earlier regarding finasia. Thank you ha. Magcocomplain na din ako sa DTI today.
Balitaan kita. Pag kailangan punta office ng DTI. Sabay na lang tayo. Kaloka talaga nagyari sa atin.
Nagtanong na rin ako sa BIR kasi nung humingi ako sa kanila ng receipt nung May never nila ako pinadalhan ng resibo. 6 months na wala paren. Ang sabi nila padadalhan daw nila ako pero wala!!!
So bka doon may laban ako kasi walang bingay na receipt. Hinahanap ko ren yung TIN nila pero di ko makita. Ikaw ba may resibo kang nakuha? Sabi ng friend ko pag walang receipt pwedeng marefund (rule ng BIR) parang ganun. Anyway, malapit lang pala ang DTI dito sa office so baka one of these days makapunta ako pero hihintayin ko muna lahat sumagot sa akin, DTI, BIR at HSBC. haha. Ipaglalaban ko talaga to sayang ang pera! hahaha.
Hi Ley. Nakapagfile na ako ng complaint online. Wala din ako maalala na official receipt. Ang binigay lang yun parang transaction slip kuno na may approval code pa at terms and agreements. Meron ka din ba nun?
There was a person who called me from FinAsia. Unfortunately, I gave her details like my name, birthday, expiration of card, but I haven’t given out my credit card number. I also didn’t sign any form and my cc is still inactive.
I thought that was a scam so I immediately searched the internet and I found this. I called up my bank (HSBC) to inquire about this, and I think this is really a scam.
Just to be sure, I’ll just ask for a new card. I learned my lesson here, and I won’t pay what they’re asking (P4,000.00) so I’ll just ask for a new card.
Hi John! Hindi rin nga sila nirerecognize ng HSBC. Mistake ko lang I verified after ko na makuha yun card.
Good thing hindi ka nagpaloko.
Yep, charge slip lang meron and unfortunately ginamit ko yung slip to avail of a free starbucks drink hehehe. I also called HSBC and di nila recognized na merchant anf FINASIA. Hopefully, sumagot si BIR.
Naku hahaha. Ganun din ginawa ko, pinangstarbucks ko yun charge slip.
Cge balitaan mo na lang ako. sasabay na ako sayo para mas malakas ang laban. sana yun ibang nascam ng company na yun , magpost din dito. Tingin ko may laban din tayo sa DTI, kasi diba deceitful ginagawa nilang sales talk.
Oo nga eh. buti na lang talaga. I’m fairly new to the whole CC system so let me just ask, what is a floating transaction? How does it affect your credit standing?
Also try to file a complaint with BIR kasi if they don’t issue receipts pwede sila kasuhan ng BIR. No receipt , no remittance of tax. So go go go! hehe..
Online ka din ba nagfile ng complaint sa BIR? Cge gagawin ko din yun. Thank you.
Actually nagemail lang ako ng question sa kanila kasi wala silang online complaint chenes sa site nila. So kinuwento ko dun yung nagyari. If they answer that I should file a formal complaint then I will. So sa ngayon online complaint filing muna ako bka kasi sayang yung effort na maglakadlakad sa mismong office tapos ang kahahantungan eh no refund din so sayang. I’ll update you guys sa mga isasagot nila
Ok. Thanks! Sana positive sagot ng BIR. Makabawi man lang tayo.
Floating transaction, ibig sabihin hindi pa napopost sa credit card mo yun bill. So technically speaking, wala ka pa dapat bayaran.
@lee: thanks for the info, although floating siya, I still asked for a new card. It’s better that way for me.
basta wag niyo ireceive ung package… saken nakafloat parin until now.. aug06 pa ko na scam. ok lang nakafloat yun amount na yun basta wag lang magpost!
Naku, unfortunately nareceive namin.
Yung sinabi ko sa babaeng kausap ko, wag na niya muna ipadala dahil di ko naman kelangan yun, then sabay tawag sa HSBC para humingi ng bagong card. At least sure akong wala akong floating transaction once matanggap ko yung bagong card.
Pnu kung, hindi q pnirmahan un charge slip., pero pnirmhan q un isa na mhaba., then nilagyan q ng note na ” I want to cancel”, suddenly, bnwi nun mssenger nila un package kc void daw., tmwag skin un merchant and said the ga2wa daw sya ng bgong form pra pirmhan q ulit., that’s the time n ng-refuse aq., ang worry q lng is bka ghayin nila un prima q since they have my specimen signature.! Please reply.!
Hindi pa ako nakaktawag sa BIR. Alam mo di ko na rin nga mahanap yun copy ko ng transaction slip nila. pero parang wala ako maalala na official receipt. Kaya di ko alam kung may laban pa ako sa BIR. Nasearch mo ba yun website nila? Ang nasa akin na lang, yun brochure nile, Platinum ID and print outs nun exchange of emails namin nun pinapacancel ko na yun card.
It will be better if we team up against these kinds of people.
float = When a cardholder makes a purchase or obtains an advance, the transactions may not post for a few days. The charge amount is not added to the balance of the account until the transaction does post. The time between purchase and posting is referred to as the float.
@genie: thanks. I requested for a new card. Even though I didn’t give my card number nor its PIN, there’s a high chance that they know it already because they didn’t ask for it during the phone conversation.
I also asked Jacob (from FINASIA) how he got my name and important details, ang sabi ng kupal eh may pool of references sila, parang database. Sabi sa mga sinalihan ko daw na establishments. Eh sabi ko really? eh HSBC pa lang ang binibigyan ko ng ganyang info. Sabi niya d daw pwede idisclose kung panu nila nakuha. I remember, an agent handled my cc application. I also asked her if she gave my details to FINASIA but she never answered back. Miles naman ang pangalan ng HSBC agent. I think if recently mo lang nakuha cc mo, talagang tatawagan ka nila kasi binebenta daw ng agents ang information to these kinds of businesses.
@Ley: good point, that’s exactly what I was thinking. My application was also handled by an agent. Not that I am accusing the person, but some other individual may have done this.
ung nangyari sa akin, I really checked yung charge slip kung lalabas ba ung full cc number ko and di naman lumabas. So far, walang nachacharge sa cc ko from a suspicious merchant. so baka di nila nakuha yung cc details ko. Talagang habol nila eh magbayad ka ng 4k sa kanila.
Hi,
Sa lahat ng nabiktima ng Guidelink, biktima rin ako at naiemail ko ang case ko sa DTI. . Naka-schedule na ang mediation ko this week sa DTI, kung sino man po ang gustong sumama pampalakas lang ng loob sa laban ko please let me know ASAP, text me at 09228623713. send ko po yung details. Pagkakataon na natin to para makaharap sila.
Pare sama q dyan recently na bitikma din aq., name ng merchant q is Carlos Gutierez., bading un sure aq..! please email the detail here. allen.serbiz@gmail.com
gagong mga tga Guidelink yan makita q lng mukha nyang Carlos Gutierez n yan..!
Sino po may alam kung pano icancel ung transaction with FinAsia? Nakuha ko kasi ung card today. Sadly since im new to credit cards i wasnt aware about this. May way po ba on how to cancel this?
Btw ang name po nung babae na nakausap ko is Diane Chua or FinAsia Global. She was very nice thats why i was convinced/fooled. Kanina ko lang po nakuha yung package (Card and Bookguide). Yung guy po na nagdeliver may dala na pang swipe ng credit card. Snwipe niya po card ko. and charged me 3995 po. I have the charge slip po. Then pinirmahan ko din po yung paper na mahaba. Pwede po patulong pano magfile ng complaint against this scamming company. Sainyo ko po kasi nakita na scam yung card. During the phonecall I asked her pa po kanina if its possible ko ireject ung card pero ang sabi niya is hindi daw po thats why i agreed to have the card delivered. Kasi akala ko no choice talaga. And then i called hsbc po ang sabi nila is floating na yung charge sa credit card ko. Please help po.
Tumawag po pala ako sa Finasia to look for diane and then iba po ang nakasagot. Ang sabi niya po is nagcr daw si Diane and she will attend to my call daw po. Ang sabi niya po they will not cancel unless i purchase muna using the card daw. Sabi ko i will call back nlng to look for her until i know what to do. I need advice po please.
Same experience with you guys.
i keep on reading in this page. i just follow tha advices stated here and i found out that it was very effective..
I was one of the victim by GUIDELINK MARKETING CORP last October 11 2011. That day I advised the bank to replace my cc.Then I immediately send a dispute letter to the bank via email & fax. After few days,the messenger of Guidelink was in the office and told me to recieve the items ,I never recieve it and never sign the documents.
Yesterday November 18, I recieved my billing. Thanks God the floating amount did not reflect..Today, November 19, I called the bank to confirm.She told me that my dispute letter has been approved, means i was not charge..
Thank you so much for sharing your experience here. It helps me a lot . u saved me…
For those who are also victim, just read this page and you will know what to do..
Again, Thanks & godbless all
i never sign the documents and I did not received it. I did even say, i agree with the transaction over the phone and still, they were able to charge it to my account.
SCAMMER:GUIDELINK MARKETING CORP.
UNIT 102 MARBELLA 1#2223 ROXAS BLVD BRGY. 13 PASAY CITY
TEL. NO. 8467295/5855340 TELEFAX 8467254
EMAIL: info_guidelink@yahoo.com
i was also a victim of FINASIA global, i really don’t know y i bought this card.
( i wan to file a complaint sa tulfo brothers! hehehe 
Haaay sadly mukhang no one can cancel the 3995 finasia membership..pakshet db.. Kelangan mdmi tau n magreklamo Saknila! Patuloy prn clng nanloloko….errrrr
Any progress sa complaint mo Ms. Ley? I really need the money back.
I’ll follow this thread lang po regarding sa reklamo/complaint sa FInAsia. Basta po pag irereport niyo po ito, im in po. As of now d ko pa tinatawagan yung Diane Chua to confirm kng pano ko babayaran yung 3995. Sana hindi macharge sa card agad.
angela ledesma po un nakusap ko.. npkapromising kc ng mga words. I feel so stupid na naniwala ako!
( nkusap ko un citibank e sb nila merchant lng daw ang pedeng mgcancel nun transaction dhil considered as authorized daw. sympre khit ipacut un card db floating pa din un? 
Yan din nakausap ko dati. Buti na lang inactive card ko kaya di niya nacharge. Wala rin akong tinanggap o pinirmahan na kahit ano.
Anyway, I got my card replaced now. Just wondering kung iniiba ba nila yung numbers na andun o same pa rin?
ang sb ng bank is different number na un… i tried to make airline booking, sb ko gagamitin ko dscount ko, dnscount ako ng 300 peso, sb ko bkit 300 lng, db 10-40% dscount ko, sb nia e kc mam everytime ngiiba iba presyo ng dollar, peak season etc.. so what sb ko, i want to use my benefit! hay nko, manloloko tlga.. mmya pag sa knila ka ngpabook, hndi ka nmn tlga nila ibook.. so nakkatkot din…
ang pagkakamali ko tlga is may npirmahan akong charge slip because the package was delivered to our house. do you guys know kung may way pa to cancel that transaction?
sometimes i feel like giving up, at iniisip ko n lng na abuloi ko n lng sa knila un at kakarmahin din sila.
have you tried to use the card npo ba? may snsb pa sia skin na P3500 daw good for 4 sa knila sa la carmela de boracay. juskupu. nakakainis. sna mabawi pa ntin un pera ntin.
I have the same case po ms/mr qwerty123.
Im not earning big pa naman tapos magpapasko tapos eto pa yung nangyari. I feel like paying the amount na lang kasi i feel hopeless and helpless sa case na to. 
I checked my account, chanarge na nila ako ng 3995 nung nov 19 kahit na d ko pa tinatawagan yung agent about sa terms ko regarding sa payment. Looks like i have to pay this na lang. May karma naman, sana karmahin ng matindi ang mga taong gumagawa nito.
VIctim01 wag mo babayadan yung chinarge sayo, gumawa ka na ba ng dispute letter? gumawa ka non para ihold muna ng bank as floating yang chinarge sayo, kapag hindi kayo lalaban lalo lang lalakas loob ng mga scammer n yan, mga 10months n lumipas nung muntik nako mabiktima ng Guidelink na yan, tapos kinana may tumawag Infinity daw at dumating nadaw package ko? potek sila.. buti nlng binabasa ko parin ang blog nato kahit ilang buwan n lumipas, alam ko mga ginagamit n company names ng mga scammer n yan.. sa mga nagiisip n magbayad nlng sa chinarge sa inyo wag kayo bibigay.. pinaghirapan nyo yung pera nyo kya wag kayo magbabayad sa mga bagay na hindi nyo gusto.. wag kayo mawawalan ng pagasa.. wag kayo magpapanic, basahin nyo lng mga napagusapan at mga nagawang solutions sa blog nato.. lumaban kayo dahil kung babayaran nyo sila lalo lang sila gaganahang manloko pa ng iba…
skin ncharge ndin.. gsto ko ndin na byaran na lng and be aware n lng sa susunod.. ngtnong na kc ako sa citibank, sb nila kung may sign ko daw un charge slip, considered as authorized na un and bka daw mbalewala lng un dispute form, and bka daw mas malaki pa un byran ko kc bka mcharge pa daw ako ng charge slip retrieval.. so i think i should pay it n lng.. i was thinking to file a complaint, pero sa tulfo brothers. hehe. pra mas immediate ang action..
@Naz
Sige po follow ko po yung advice niyo po. Mamaya po tatawag po ako sa cc holder ko to hold po yung charge. Pano po yung sa dispute letter? Ano po ilalagay ko and kanino ko po issend? Im new po kasi sa CC system kaya po na-trick po ako agad sa scam ng Finasia kasi akala ko po legit.
@qwerty123
Kung magffile po kayo ng complaint sa tulfo sama po ako as witness/victim sa scam report against finasia.
@Victim01: bago palang din akong cc user nung muntik nko mabiktima, wala pa atang 1 month yun, tawagan mo ulit yung credit card hotline mo tas kunin mo details kung paano at knino isesend yung dispute letter, sa dispute letter sulat mo yung reason na fraudulent phone scam transaction yung nangyari kaya mo dinidispute yung chinacharge sayo.. ilagay mo details kung kelan ka tinawagan, date at oras, pngalan nung company, at kung magkano yung pinapabayaran sayo.. FinAsia yung sayo diba? Guidelink yung nanloko sakin.. magkaiba man sila ng pangalan parepareho parin sila mga manloloko, madami pang katulad nila n company basahin nyo lng sa blog nto yung iba pa..
Ms/mr Naz, no need to specify po kung nagamit ko yung discount card or hindi? Basta lagay ko lang po na fraudulent phone scam po siya? Okay na po yun?
ako nga balak ko dina bayaran ang CC ko e. They are responsible for their agents, bakit nmn kc nalalabas mga information such as contact number.. first i think na back discount un.. Credit card discount un. SCAM na pla.. I’m A victim Since August 2011.. If gather kau ng witness and complaints I’ll cooperate with you guys.. heres my Email Add Pacz87@gmail.com.. thanks
di ko nirecieve ung package pero until now nakafloat pa rin ung 3250… august pa since tnwagan ako ng guidelink.. although di naman napost sa bill ko pero pag nakikita ko ung floating amount naaasar p rin ako imbes mapakinabangan ko yun! kainis! wala na bang way para matanggal yung floating amount na yun??
tnry ko ndin ipcancel un transaction ko kay angela ng finasia, pero ang paulit ulit nia lng na snsb ay ngwa na un transaction sa bank,. hndi na mcacancel etc…
@ms victim01 – have you tried na b n mgpabook sa knila? nga pla, piece of advise, pablock mo n un card mo and ask for a replacement, ngpapalit n ako ng card e, buti n lng considerate un agent n nkausap ko at hndi na ako pingbbyad ng replcement fee since fraudulent transaction dnmn daw un.. different card number will be given, ntkot kc ako bka upon swiping nun card, tntake note n pla nun courier nila card number ko, so its better to be careful and safe..
Hindi pa po, natatakot po kasi ako magpabook kasi baka hindi talaga i-book. Later po tatawag po ako sa card holder ko to ask for a replacement po. Sana po hindi din nila ako icharge for the replacement. Magmamaka-awa po talaga ako.
I tried reasoning with hsbc but they just said to take it up with finasia. So la na ko pagasa dun. Bir and dti wala dn ginwang aksyon hanggang ngaun. Nwawalan na ko pagasa haaay. Tapos ko n byaran ung 3995 so that ends there. Kung magrereklamo tayong lahat na more than 10 ng isang bagsak bka may laban tayo. Hopefully ug mga nabiktima ng finasia magspeak up na!
and have you guys tried to verify their affiliation with la carmela de boracay?
guys…. nloko din ako.. tom bblk dito ung courier R kunin cAncellation fee.. gsto kong ipapulis….
wat? magbabayad ka pa ng cancellation fee? no wag na! ipadampot mo n lng un courier then isama sa office nila together with the police.
Cancellation Fee? Is that even possible? Ayaw na kasi nila ipa-cancel yung card unless magtry ako magpurchase and hindi gumana yung card.
hndi gagana? of cors papaganahin nila un.. hay..
actually ngemail na ako sa tulfo brothers, ito email nila..
itimbremokaytulfo@gmail.com
try nio din magemail
guys… mmya bka bumlik dto ung courier….anlkas ng loob….
sb ko kay angela, bkit ngverify ako sa la carmela hndi nmn sila affiliated, sb nia hndi daw tlga ssbhn ng resort un,, pede ba un? haler! manloloko! sb ko pede nmn sbhn ng resort na yes mam affiliated pero you should make your bookings to them. tpos sb ko db ngtnong ako sa yo n kpag ngtnong ba ko e kilala ang finasia, sb nia oo daw tpos ngyon ssbhn ng la carmela na di sila affiliated,sb ko ngddhilan lng sya!
qwerty123 ano sabi ng tulfo brothers nung nag email ka? Alam mo isa din ako sa victim ng Finasia Global. It was so weird why I bought this card although at first I doubt about it kc hndi ako mahilig sa mga offer eh. But what I notice is how they knew my name and contact numbers. Then they said may connection dw kc cla sa VISA and MasterCard of which meron nman dw ako credit card na ganun. Kya napaisip ako na hndi un scam. After that Ms. Edz Mendoza (ung nakausap ko) convinced me to purchase their Premium VIP card.Kahit nagttrabaho ako sa marketing nadala tlga ako sa mga words nya to the pointdat I agree to buy one. Kasi ba nman madalas din ako mag out of town so that would be an advantage. Ayun nung dumating ung delivery ng card pinaswipe na ung cc ko. ANg mali ko lng di ko muna nacheck ung laman even naphotocopy ko ung pinirmahan ko sa knila. After nung nakita ko ung card parang natuwa ako kht papano magkakaroon ako ng discount sa mga tours and hotels but what I found out is ung mga rates na nasa booklet nila is super high price. Kabuwisit nga eh kc nung nacheck ko ung mga rates dun sa mga hotel na pinuntahan ko before eh super mahal compared dun sa regular rates meron ang hotel. I was so shock tlga sa mga rates nila. Kaya tumawag ako agad at sinabi ko na ipacancel nlng ung pinurchase ko and yet ibabalik ko nlng itong card since di ko pa nagagamit. Ang buwisit na Si Ms. Lala (boss daw nila) ang nakausap ko. Nagtanong pa kung bkt ko dw ipapacancel? Ayun I explained it why ang taas ng rates nila and where is the discounts kung ganun?In fairness ga.it pa kung sumagot.. Basta pati si Edz sinabihan ko rin. Ayun she told me na mag request ako ng emai. Last friday nag email ako sa kanya for cancellation dun sa email add na binigay sakin. Ngayon finlow up ko eh kaso na bounce back ung email and failure to deliver tpos their phone are just keep on ringing at walang sumasagot.. Those nubers are 5533794,5533975,5538512. Buwisit na buwisit ako sa knila lalo na nung nalaman ko nagsubmit na cla sa RCBC ng statement of charge samantalang I advise them na to hold it muna kc nga pinapacancel ko..I talk to them in a nice way pero kung gagaguhin lng nila ako cge maggaguhan kami!!!! 4,900plus is not that too small for me kya ipaglalaban ko ito not for my own good but for others who will get scam in the future..Grabe cla..Ang sasama..
Ganyan din po nangyari skin Ms. Twinklette. Hindi ko na sila tinawagan kasi i was thinking na baka pag tinawagan ko sila is icharge nila yung money agad which is what they did nga without confirming sa akin kung pano ko babayaran yung amount. Pwede na po ba natin i-report to sa Tulfo Brothers para magawan ng action and para matigil na sila sa pang-scam nila. Ang dami na po natin na-scam ng finasia global. Magpapasko pa naman po tapos ganito yung nangyari. Sayang po kasi ung 4k which will just go down the drain. Sana talaga karmahin ng matindi yung mga taong gumagawa nito.
bro yan number na natatandaan ko,, i always contact that fucking number.. hehehe THE FIFTHWIND INTERNATIONAL CORP, (YEHEY.COM) daw company nila they charge my EW CC 3,450.00 hehehe.. sana mamatay na yang mga scammers na yan
wala namn reply un tulfo brothers, cguro much better kung tatawag. well, ikayaman man nila un pera n un, ikakasira nmn un ng reputasyon nila.
me also.. same story
What should we do guys? Kelangan ntin magawan ng paraan ito! Pambihira tlga mga yun di man lang nila naisip na malaki din ung amount na nawala satin. Ang bastos pa sumagot ng mga yun kung mag iinquire lang!Buwisit na buwisit tlga ako nasayang laman ng credit card ko dahil sa mga hayop na yan! In fairness tumanggi nman ako nung una kasi ang mahal eh..to the point pa na kelangan mong magbayad para magkadiscount..Hello!!!Asan ang discount dun? They are so damn bullshit!!!Kung makapagsalita cla eh talagang ang ganda ng company nila pero pag tatawag ka parang casual lang ang dating sasagutin ka lng ng “HELLO”..ano un??!!!Tapos I also ask one of the staff na nakasagot sa call ko kung ilang years na company nila, he told me about 5 yrs na daw then as I was checking their website 2011 nman pala.. Hay nku dun pa lang halata ng scam tlga!!! Makarma sana ang mga yun or di kaya magsara na company nila!!!
Try po kaya natin sa imbestigador? Baka sila magawan nila ng paraan. Sayang kasi magpapasko na.
@victim01 uu nga why not we try it to imbestigador?!!! Kasi Pambihira nagreply cla sakin dun sa email ko na di na dw nila pwd icancel ung payment ko! Anong sense ng sinasabi nila na mag email nlng ako ng request for cancellation???buwisit tlga di ko na maibalik ung pera ko na almost 5K…I hate what they are doing! Nagtry ako mag call sa knila asking for quotation base dun sa booklet na may rates! Somebody answer me na itawag dw muna nya kung magkano dun sa lugar or hotel na un kc di nya alam?? Damn bullshit!! Ni walang kaalam alam ung kausap ko!!! Ano bang klaseng company e2? Tpos ung letter na binigay nila sakin eh through fax and without signature.. Fuck!!! Tlga mga mautak ang mga e2…Nga pala may alam ba kayong contact number ng imbestigador or even email add nlng kc magrereklamo tlga ako!!!!!
May idea po ba kayo sa contact numbers ng Imbestigador or ni tulfo? Or yung pinasusumbungan sa radio, dzmm ata yun? Madami na po tayo nsscam ng Finasia and we should take this seriously para matigil na pangsscam nila. Kahit na 4k lang po ung money na nakuha, pera pa din po yun at panlalamang pa din po sa tao yun.
Angela Ledesma also got in touch with me. Thankfully, I quickly did a research about the company while we were talking. I told her I wasn’t interested.
[...] not absolutely sure if they are indeed a good-for-nothing company out to trick people, so here, read for yourself what other victims had to say. You guys decide if this is a legitimate business [...]
BIR has answered my concern regarding FINASIA, since they haven’t issued a receipt at the time of purchase. They advised me to do the following, I suggest all of us send the same complaint so that they can work on this faster.
RN CC2011-1090536
Dear Madam:
Greetings! Thank you for communicating with the BIR Contact Center.
Regarding complaint against company / establishment not issuing official receipt / invoice, you can directly send your email at this address: no-or-complaint@bir.gov.ph. However, the following information is needed so that initial investigation can be done by the BIR – Revenue District Office (RDO) that has jurisdiction over the place of business of the company / establishment being complained about:
· Name of the complainant (optional)
· Contact number of the complainant
· Email address of the complainant (if any)
· Exact name of the taxpayer / establishment not issuing official receipt / invoice
· Exact address of the taxpayer / establishment being complained about
· Date when the taxpayer / establishment did not issue official receipt / invoice and other details (optional)
For emailed complaints, you can make your follow-up with the Taxpayer Information and Education Division (TIED) at contact numbers 981-7250 / 9263866 / 9243245.
You may also send complaints against taxpayer / establishment / company on non-issuance of OR / invoice thru SMS Technology. Text format shall be done in the following manner:
SMS TEXT FORMAT:
Type NO OR//
SAMPLE TEXT :
NO OR TAGO Company/55 Oz St. Tago Bldg. Murphy Cubao QC/bought cellphone but store did not issue OR
SEND TO : 920-981-8888 ( P 1/text of 160 characters)
___
I asked for a refund from BIR. Hopefully BIR sides with me on this. since it has been 7 months since the time I purchased that effin; FINASIA VIP Card.
Let me know what you think.
I’m in with this. Which po ang gagawin ko Ms Ley? Yung SMS or yung email? Let me know po, i’ll cooperate po. Buti nlng naka-bookmark sakin to and i check this almost everyday. Sayang kasi talaga yung 4k na mawawala and that company needs to stop scamming people.
Ms ley, do you remember po yung address and the other company name na sinabi nila on the phone? I will be sending BIR an email po about this case.
Here’s what I sent them through email.
Copy ad paste na lang then fill in your details.
Name of complainant: *****
Contact Number of complainant: ****
Email address of complainant: ****
Exact name of the taxpayer/establishment not issuing OR/invoice: FINASIA GLOBAL MARKETING SERVICES
Exact address of the taxpayer/establishment being complained about: 2/F Unit 23 MTR Bldg,. 1101 Don Chino Roces Avenue, Makati City, Philippines
Date when the taxpayer / establishment did not issue official receipt / invoice and other details: May 5, 2011.
Amount of P3995 for VIP Discount Card.
Charged by Credit Card. (charge slip is not with me anymore but I still have proof from billing statement from HSBC)
If you want to get in touch with me here’s my email address: elhey_18@yahoo.com
I’m also a victim of this finasia.. how can a cooperate with you guys? mababawi pa kaya ung pera?
Thank you so much Ms. Ley! I’ve already send them details and other concerns regarding Finasia! I hope they will take some actions for this. Let us wait for their reply. Anyway, to all the people here who wants to complain, pls follow what Ms. Ley’s instructions. Thank you guys! We don’t need to pay an amount for a discount!!! What’s the sense of discount if one must have to charge a big amount first!LOL
For those who were scammed by FINASIA, our only hope now is BIR. Hopefully they can do something. My subject nga pla in the email I sent was COMPLAINT: FINASIA GLOBAL MARKETING SERVICES
If we all send complaints (I’m sure lahat tayo walang nareceive na receipt even though I asked for one but they really didn’t issue one) maybe BIR will look into this a lot faster. But if not patience lang guys.
Na-send ko na po yung complaint. Hopefully may iba pa na magsend para mabalik na natin mga pera natin.
Ms. Ley, Is there any possibilities na maibalik ung payment ntin sa knila even if di nman natin nagamit ung card? Kasi almost 5K ung sakin bcoz installment un and my issuing bank won’t be able to cancel the transaction bcoz the Finasia submitted already a billing statement on my purchase. Ang bilis nga eh. After I requested a cancellation nagsend na cla agad sa bank..Badtrip sobra!huhuhuhu.. Sana maibalik pa un..Mahirap na!!! Kawawa nman tayong mga nascammed…
Anyone kung sino man nakakaalam at nabiktima na din GLOBAL EXPRESS TRAVEL AND TOURS? Parehong istilo rin ang ginagawa nila. Baka iisa lang ang nagpapatakbo ng lahat ng to iba iba lang ang pangalan.
hey, I reviewed my credit card account and nag appear din sa akin ang VIP card ng GUIDELINK MKTG. I saw your long lists of complains. I already called the company and they said I will be filling up a dispute form. may mga narefund na ba sa inyo na credit card company with regards to this scam? sama ako sa laban. NaTulfo na ba ito?
may alam po ba kung san ung office nila?
GUIDELINK MARKETING CORP.
UNIT 102 MARBELLA 1#2223 ROXAS BLVD BRGY. 13 PASAY CITY
TEL. NO. 8467295/5855340 TELEFAX 8467254
EMAIL: info_guidelink@yahoo.com
Note: walang sumasagot sa phone
This Corporation is hitting thousands a month by victimizing people.
I hope matigil na ito.
mga sirs/mam patulong naman po kung anong pwede ko gawin, na-scam din ako sa metrobank cc ko, infinity card (yehey com ecom) ang nagreflect sa bill ko, bali po ganito nangyari, ung statement ko dated october 10 2011 may nagreflect na bill 3950 (yehey ecom pasig city), so tumawag ako sa bank ko at humingi sila ng dispute letter. then dumating un next statement dated nov 10 2011, nacredit nman un 3950, tapos nung dumating un statement ko dated december 11, 2011 bumalik un charge na 3950, so tumawag uli ako sa bank ko at sabi nila, napatunayan daw ng metrobank na me trancaction ako sa yehey, pero wala nman ako ginawang online trans. ano kaya gagawin ko,
hi.. same tyo ng company nanloko sa akin YEHEY.COM ECOM ng FIFTHWIND International daw putik yan.. EW bank akin.. wala kana magagawa dian.. kasi kasabwat ng bank yan.. just dont pay it..
ask for a dispute form. send them of any document from the company and send the link of this blog as proof, that the company is a scammer. Ask also to block you card and request for a new one (baka kasi maulit).
Let’s fight all those credit scammers by informing our friends in fb and by posting the company’s address .
hi..sorry kung now lang ulit aq nakapag update..successful po ung case ko against guidelink..the transaction was reversed..wag po kaya magsawa magfollow up sa kanila..and DTI was very helpful in my case…
allen may sample credit card dispute letter kaba pa email nman skin mharkie_27@yahoo.com
@allen: Paano ka nag advise sa DTI? What else you did? Tsaka nabalik ba pera mo? And how long it takes? please inform me nman of any details para magawan ng paraan…Sayang nman din kc almost 5K ko and I know for sure dadami pa mabibiktima nila kaya kelangan natin ipaimbestiga lahat ng mga yan bka sakali iisa lang sila pero gumagamit na ibat ibang pangalan…
@allen what is the number of dti u contact? kc i was a victim also and since nung nagfile me ng complain s dti nung dec till now wla p reply… kc ko nag email sa dtincrlegal@yahoo.com.. tpos plagi ko tintawagan line nila laging lang natatransfer hanggang sa mawala..nkakapagod tong ginagawa ng wlang kwentang guidelink n yan!!! mkakarama din tlga cla lahat ,cinungaling cla lhat dhil di tlga nila cnasagot mga linya at kapag nmn cnagot nila khit nung gwin mong panakot at pangngosensya eh cla pa ang malakas loob…
Damn…
i guess part na ako ng statistics na naloko ng finasia global. i thought legit itong company na ito. i never bothered checking until now.
all of your post was indeed align to my experience:
* agent name: ysabel mendoza
* company number: 5538514 / 5538511
* they talked really fast (not sure kung recorded pa ito cause need nilang tapusin ung spill nila)
* ask for your email address
* information was shared by HSBC (daw?)
* ask for your CC (any CC)
* credit limit
* deliver the package fast (as in hours lang)
* may dala na sila ngayong card swiper
* if you will pay thru CC (pwede daw hindi one time charge)
* they never ask my 3 digit sa CC (dahil na din cgro may card swiper na sila?)
Kung hindi lang mahilig mag travel mga kapatid ko, never ko grab itong fake discount offer nila.
i’m not sure if i can still dispute the charges sa bank since i signed some document for the fee. i learned my lesson the hard way.
Hope makatulong ito to those people whose been contacted.always maging Listo.
Note: i never checked the company number nor the agent name. but after reading all your post, bka wag nalang cgro. it will just reminds me how stupid i am was.
huhu victim din ako ng fin asia pano natin ipapacancel un :’( low income earner pa naman ako …napaparanoid na ko
Guys me konting pagbabago sa style ng modus ang mga credit card scammers.. Kahapon ng umaga may tumawag sakin ang sabi sa metrobank credit card daw sila at ididisscuss daw nya sakin yung “terms and condition” ng bagong credit card ko.. so naisip ko baka hindi ito scam kasi sa metrobank credit card daw sya.. pero dahil busy ako, dko na nakuha pngalan nya, sinabi ko tumawag nlng ulit ng 12 noon.. umabot n ng gabi hindi n ulit tumawag, napaisip ulit ako n baka scam yun kasi muntik nako mabiktima ng Guidelink dati sa eastwest credit card ko at naalala ko mga nabasa ko dito dati pa, kaya nga ako ngapply sa metro bank dahil sa muntik n tlga ako sa east west.. at naalala ko bakit kelngan pa ididiscuss yung TERMS and CONDITIONS e meron ng kasamang leaflet/brochure nun kapag nareciv mo ang baong credit card..
Tapos kaninang umaga tumawag na ulit yung babae, eto napansin ko usually nagpapakilala muna ang caller, sya hindi parin nagpakilala diretso sya agad, sabi nya terms and conditions daw.. hindi ko na natanong pangalan, at dahil muntik nko mabiktima dati pinakinggan ko ng maiigi sinabi nya kahit mabilis at malabo yung mga sinasabi nya.. nakatunog nko n scam nung biglang insurance na yung sinasabi nya at magbabayad daw ng P600+ monthly.. hinayaan ko n ituloy nya mga sinasabi nya puro tungkol sa health benefits hanggang umabot n sa point n irerecord daw ang conversation at to confirm na ako kausap nya kukunin daw credit card number ko.. kahit mabilis sya magsalit at tuloy tuloy sumingit nako agad, sinabihan kong hindi ako interesado dahil may babayaran at hindi ko ibibigay ccard no. ko.. ah humirit parin yung babae biglang parang nagulat “bakit naman hindi kayo interesado sir?” sinabi ko madami nakong nabasa tungkol sa credit card scams, tas biglang “ok po sir babye” sabay baba ng telepono…
eto napnsin ko bago sa kanila:
1) hindi na nagpapakilala yung agent/caller
2) hindi na sila gumagamit ng mga company name.. sa metrobank credit card daw sya e
3) mas misleading sila sa umpisa kasi “TERMS and CONDITIONS” daw sasabihin nya tas biglang mapupunta sa insurance?
pakishare nlng sa mga kakilala nyong credit card users.. lalo na sa mga bago plng para hindi sila mabiktima..
Wow, bago na pala ang scam nila. Grabe talaga. Thank you for the tip.
Talaga naz, ngayon lang uli ako nagbasa nito sa tinagal tagal..Ako pinagbabayaran ko pa din yung bwisit na Guidelink na yan. Nagamit ko yung sa dental benifits nila. Isang beses lang. Tapos wala na. Yung sa mga GC’s at ibang pinagbibigay nila di ko na nagamit. Si allen ang galing, nagtyaga talaga sya. Nareverse yung sa kanya.
Yung mga bagong victim..try nyo masumbong sa T3 yung mga tulfo brothers. Baka makatulong sila. Kasi once nakapanood ako ng episode nila. Pero hindi regarding sa credit card. Talagang nireraid nila o kinakausap nila yung nirereklamaong tao or company.
Yung sa Guidelink ko, ok na. Last year problem ko to. Hindi ko ni-receive yung package nila when the courier arrived at our office. So floating pa din yung 5,998.00 sa HSBC cc ko. I called HSBC and ask them to block and replace my card. Then I reported the merchant Guidelink and told them that it’s a fraudulent transaction. I kept follow up calls sa HSBC and now, wala nang tuluyan yung amount na 5, 998.00. Na replenish na yung HSBC card ko. Kaya sa inyo dyan, wag nyo ire-receive yung package and don’t sign anything. Tiyaga lang talaga. Sa Guidelink naman eh, dapat hagisan ng granada yung office nila ganundin sa Fifthwind International and other scammers.
Guys…to all victims like me and darkangel, pls. dont be afraid to fight and get what is due..me and darkangel have already succeeded against them, we were able to reversed but of course it took a very long time for our Card Banks to reversed, for all we know they want to make us sick and tired on making follow ups, Anyway regarding, guidelink problems first, just follow the step:
1. Send Cancelation letter to them(guidelink)
2. Follow ups(never be tired on making follow ups, they will hang and disconnect all your calls)so be sure to use multiple lines in order for them to be confused and to succesfully reach these persons.(if they are???)
3.Send via courier service the whole package, make sure that u have copies in hard and soft formats.
4.Send complaint letter to dti, u got any friends on media or authority dont hesitate to ask for help. to expedite the process.
5.Should you got a referral from NBI or any Govt Agencies that might help to end their operations, pls. make the necessary actions to file legal complaint.(Sana Ma-raid sila at ikulong) if ever mahuli, i ask for all the victims to file legal charges to fortify the case against them (Large scale swindling) para di na sila makaulit.
6. They will tend to negotiate, but its all up to you guys weather to accept the bargain or not..but before going to do so..please access the situation.
This was the exact formula(except No. 5), i have worked on to secure a cancelation memo from them..hope this works to you guys also.
iyce21
https://www.facebook.com/profile.php?id=100003267193808&sk=wall —be my friend in facebook as I inform the FB community of scammers like GUIDELINK Shit!
bakit hindi atu magsama sama..ireklamo natin sa DTI BIR o khit kina tulfo imbestigador xxx..siguro kung madami tau ..papansinin na tau at mapapabilis tau
I followed up with BIR regarding my complaint of no issuance of reciept of FINASIA. So, I sent my complaint through email last Dec 13, 2011. They just forwarded my complaint to the regional office last Feb 9. Wow! Ok so matagal daw tlaga yun, patience lang. If you have sent a complaint with BIR too, you may follow up with these numbers 373 3767 / 373 3153.
ill try to call them Ms.Ley, thank you for updating us. Hanggang ngayon di pdn ako tapos bayaran card ko. Haysss..