Our fight against Metro Care Marketing Services comes to an end. And we have prevailed.
We have won! Metro Care Marketing Services no longer has a hold on us.
Here is what my girlfriend has to say.
METRO CARE PART 5 (Epilogue of the saga… hahaha!)
Last Friday, June 11, 2010, I received my billing statement for my Standard Chartered Bank (SCB) credit card. I was relieved to see there was no transaction posted by Metro Care Marketing Services in the amount of P5,850.
The only posted transaction is the replacement fee when I had my credit card blocked last May 12. As of today, I have fully paid the outstanding balance of my SCB credit card. And now, I intend to cancel the SCB credit card altogether, because I have lost trust in the credit security of SCB.
I have applied for my SCB credit card thru the phone. A telemarketer from SCB called me on September 2009 and offered a credit card. Since I had nothing to lose, I accepted the offer. I gave my personal details and in a matter of weeks, I got the SCB credit card. By October 2009, I activated the SCB credit card.
How funny it is that by May 12, 2010, I got scammed also thru the phone. Someone from Metro Care Marketing Services called me and said SCB recommended me for their privilege card. How in the world did Metro Care know of my SCB credit card? Unless someone in SCB with access to my personal information gave out my credit details, because I can not think of anything else.
I have four credit cards from major banks, including SCB. Of the four, the SCB credit card is the newest. And it is the only credit card that I applied for over the phone. For the other three, I applied directly to the bank. I got my first credit card last 2007 and I have no problems since.
Therefore, I can safely say that during the processing of my SCB credit card application, my credit card details leaked out. And I have heard of agents selling credit card information to interested establishments. This is a breach of the confidentiality policy of bank details, especially credit card details. I have called SCB and the SCB call center agent said that SCB does not disclose credit card information to non-affiliated establishments. So how did Metro Care get my SCB credit details if it claims that it is not affiliated with SCB?
This scam incident is a big eye-opener for me. I have learned to say ‘NO’ to aggressive telemarketers, and other sales persons I encounter who aggressively offer me products I don’t really need. If I am interested in any product, I will personally buy it without any sales agent coaxing me.
And I have also learned to directly apply to the bank for any product it offers, and not thru an agent. I do not trust those sales agents anymore. So to be safe, I will directly transact with the bank representatives only.
I am grateful to God that I got thru this ordeal. It has taught me so much about the real world out there: that this world is a safe place with patches of danger and I just have to be aware of those patches and avoid them.
And to my boyfriend who supported me throughout the ordeal, and taught me to stand up against those scammers. If it weren’t for him, I would just be another victim of Metro Care Marketing Services, who would just pay the amount of P5,850 without a fight, just to get it over with. But because of his support, I stood my ground and Metro Care did not get a single cent from me.
So to all of the victims of Metro Care Marketing Services, if there is still a chance to win against those scammers, “Huwag kayo magpapatalo!”
Despite this achievement, we will keep on helping others with their own fight against this scam. We hope that we have been of help to all of you.